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Heritage Auckland

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Heritage Auckland
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1,698 Reviews from our TripAdvisor Community

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Showing 1,611: English reviews
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Reviewed 4 days ago NEW

Clean, comfortable, everything that I wanted. I've stayed tower wing, I think it was good choice cause Nelson street is more wider and quiet and nice entrance. It was good experience even I left my mobile phone charger. Definitely great hotel.

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Helpful?
Thank David K
David L, Manager at Heritage Auckland, responded to this review

Dear David K, Thank you for taking the time to review our hotel on Trip Advisor and for choosing our hotel as your place of rest and relaxation. I was pleased to hear that you had a memorable experience at the Heritage Auckland we certainly hope to host you again in the near future. Please let us know where we...

Auckland Region, New Zealand
Reviewed 4 days ago NEW

Lovely classic building in the heart of Auckland, close to shops, restaurants and activities. Rooms are lovely and large, timber floors, nice layouts, only downer was the noise of the city that came through the large windows. Service was great and if you somewhere to enjoy a view of the city and water the rooftop pool area is a must...

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Helpful?
Thank Tim H
David L, Manager at Heritage Auckland, responded to this review

Dear Tim H, Thank you for sharing with our readers comments relating to your recent stay at Heritage Auckland. I am please in general that we have met your comfort expectations. Thank you again for your review and we do look forward to hosting you again when you are next in Auckland. Kind Regards David Latu Rooms Division Manager

Hellevoetsluis, The Netherlands
Reviewed 5 days ago NEW

After one and a half days flights from Amsterdam we were very happy to arrive at our hotel, the taxi took us to the right entrance (make a note of the correct one). The welcome at the reception was great and we were whisked off to our Tower room very quickly where we crashed out quite exhausted but happy. We...

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Helpful?
Thank cruiseaholic78
David L, Manager at Heritage Auckland, responded to this review

Dear ChauffeurMom, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. I was pleased to hear that you had a memorable experience at the Heritage Auckland I will ensure Dhari is rewarded for her great service. Thank you again for your kind words and we certainly hope to...

Mapua
Reviewed 5 days ago NEW

We stayed at the Heritage for a couple of nights in April. We stayed in a suite in the Tower Wing (there was an April special on), which is the more modern part of the complex. The room was on the 12th floor and had great view. Also great views from the pool terrace. Great spot for a drink in...

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Helpful?
Thank Martina S
David L, Manager at Heritage Auckland, responded to this review

Dear Martina S, Thank you for taking the time to review our hotel on Trip Advisor and for choosing our hotel as your place of rest and relaxation. I was pleased to hear that you had a memorable experience at the Heritage Auckland we certainly hope to host you again in the near future. Kind regards, David Latu Rooms Division...

Sydney, Australia
Reviewed 1 week ago

This is my go to hotel in Auckland whenever over the ditch for work. I always choose a 1 bedroom executive apartment and if you follow my lead, you will not have an excuse to complain. If you like clean lines, choose the tower, if you like character, choose the hotel side. The old timber beams in the hotel side...

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Helpful?
Thank 968raymondp
David L, Manager at Heritage Auckland, responded to this review

Dear 968raymondp, Thank you for taking the time to comment on your recent stay with us at Heritage Auckland and for choosing our hotel as your place of rest and relaxation while on business. We appreciate your kind comments regarding our staff, rooms and it was an absolute pleasure meeting you as well Ray. We certainly hope to welcome you...

Oakland, California, United States
Reviewed 1 week ago

We stayed here last two nights of a three week trip in NZ, three of us in the "two room/two bed" suite. I had asked for a quiet room on a high floor, which we got. We overlooked the rooftop pool, which is where we spent the majority of our time (beautiful views of bay and sky tower)--perfect place to...

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Helpful?
Thank Wendy K
David L, Manager at Heritage Auckland, responded to this review

Dear Wendy K, Thank you for sharing with our readers comments relating to your recent stay at Heritage Auckland. I am please in general that we have met your comfort expectations. Thank you again for your review and we do look forward to hosting you again when you are next in Auckland. Kind Regards David Latu Rooms Division Manager

Wellington, New Zealand
Reviewed 1 week ago

The hall way to the room was stuffy and strong smell of old carpet. It needs retouching the whole interior. Accomodation was clean enough. The bathtub is very small. To get to the outdoor and indoor pool was a mission with not clear signage and it's quite a distance too.

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Helpful?
Thank Maya311
David L, Manager at Heritage Auckland, responded to this review

Dear Maya311, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. We are currently running through a soft refurbishment which will improve on the things you have commented on. We have had numerous comments regarding our signage to our pool areas in the past which we have worked...

Manchester
Reviewed 1 week ago

Had stayed before , lovely room in main building, this time shunted to a nasty motel room looking over a service road on Nelson St. Cold, bathroom stunk, internet keeps cutting out (no surprise here - they don't want you to say what the place was like) and not worth $150 let alone $350 they charge. Is 2 star if...

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Helpful?
1Thank Bruce P
David L, Manager at Heritage Auckland, responded to this review

Dear Bruce P, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience. It was very disappointing to read your comments especially if you had the opportunity to raise your concerns at the time, rather than waiting to post your comments online where we as a hotel cannot attempt to assist you...

Wellington, New Zealand
Reviewed 1 week ago via mobile

Stayed here for three nights for work. Room is dated. Biggest problem was the poor wifi Internet that made sending a simple email a nightmare. Took over 30 mins to connect and reconnect before I could send one email.

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Helpful?
Thank Symond166
David L, Manager at Heritage Auckland, responded to this review

Dear Symond166, Thank you for taking the time to review our hotel on Trip Advisor and for sharing your experience with our followers. We are an inner-city hotel and with a 100 year old history and our Art Deco décor is intentionally done this way. With regards to your issue with your wireless we believe this was the firewall on...

NZ
Reviewed 1 week ago via mobile

We stayed 3 nights over Easter Weekend in the Family room. The room had two rooms with a glass sliding dividing door. The room was well proportioned with high ceilings so it felt roomy. The hotel put in a portocot for us. The kitchenette was handy for having young kids and making early breakfasts and healthy snacks of our own...

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Helpful?
Thank pacific_peregrino
David L, Manager at Heritage Auckland, responded to this review

Dear pacific_peregrino, Thank you for taking the time to review our hotel on Trip Advisor and for choosing our hotel as your place of rest and relaxation. I was pleased to hear that you had a memorable experience at the Heritage Auckland we certainly hope to host you again in the near future. Kind regards, David Latu Rooms Division Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 

Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $198 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Auckland 4.5*
Number of rooms: 284
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Priceline, Travelocity, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Heritage Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand
Hotel Style:
#3 Family Hotel in Auckland
#8 Luxury Hotel in Auckland
#9 Business Hotel in Auckland
#10 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Auckland staff and other travellers.
34 questions
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See all questions (34)

Questions? Get answers from Heritage Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the old part for heritage feeling rooms.”
timh408, 26 Apr 2017 | Read review
“TOWER WING is more modern than hotel rooms”
MartinaS816, 25 Apr 2017 | Read review
“If you want modern, pick the tower side.”
968raymondp, 23 Apr 2017 | Read review
“Ask for high floor, quiet”
WendyK235, 23 Apr 2017 | Read review
“Get a room in the main building - otherwise you are staying in a upmarket backpackers”
brucep677, 18 Apr 2017 | Read review
5 of 5