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Heritage Auckland

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1 room 2 adults 0 children
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Heritage Auckland
Heritage Auckland
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1,658 Reviews from our TripAdvisor Community

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Showing 1,574: English reviews
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Reviewed yesterday NEWvia mobile

The Hotel is everything we've come to expect from the Heritage chain. Everything was perfect last time we stayed. The restaurant was not good.....Not good at all. Rude waiter, so rude we left. A shame.... Still a great review for the Heritage though, it's amazing.

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Helpful?
Thank Aaron B
North Island, New Zealand
Reviewed 2 days ago NEW

I stayed here on a business trip and after my boss paid a hefty amount upon check in for a room, which was quite agreeable: had a large balcony and nice bath-tub. We were informed that a change of rooms would be required, but the room would be an upgrade. However, upon changing rooms we were messed around for hours...

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Thank bensonbenson
Palmersron North
Reviewed 2 days ago NEWvia mobile

Lovely character hotel. Felt heritage authentic with a modern look. Check in friendly & smooth. Valet parking for the car was a breeze. Great to share the two hotels (tower &hotel) facilities. Room was well airconditioned & very large & clean. Great harbour view! Downsides - better signage about indoor pool location, towels at pool areas, super hot in hallways,...

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Thank TravellerFiona
Sydney, Australia
Reviewed 2 days ago NEW

Room 206 in the Tower Wing, feels like being in a fishbowl, all windows face on to the walkway, no privacy unless you pull the curtains. The room though large with all amenities, decor was dated and dark made worse with no natural light coming in. Whilst convenient for the indoor pool and gym across the corridor, its probably Ok...

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Thank windsorwanderer2017
Reviewed 3 days ago NEWvia mobile

Nice & central to sights & attractions in Auckland. Rooms are ok, very spacious. Disappointed that the toilet was broken & required a maintenance guy to repair it. Shower was over the bath & poorly designed as the water ran down the wall side of the bath and flooded the floor. Also a very low shower head. Had a lovely...

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Thank AHey123
Wellington, New Zealand
Reviewed 5 days ago NEWvia mobile

I stayed for one night on business. There was a strange musty smell as soon as I opened the door to my room, but no obvious source. The room was large and well appointed, the bed was comfortable and the bathroom good. Plenty of storage and a decent desk to do work. The lack of accessible power points was frustrating....

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Thank Sellarz
Bristol, United Kingdom
Reviewed 6 days ago NEWvia mobile

Brilliant hotel, the staff are super helpful, the place is really clean and the facilities are amazing! The rooftop pool is lovely to chill out on at sunset and the spa pool and sauna really made the stay feel luxurious!

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Thank jpd1232015
Christchurch, New Zealand
Reviewed 6 days ago NEWvia mobile

My husband & I booked this hotel very last minute after arriving at the hotel we did have booked & being extremely disappointed by the place. We booked the heritage hotel & arrived 5minutes later. When we arrived our room wasn't ready but the staff couldn't have been any more helpful. They took our cases & phone numbers & advised...

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Thank joelle0589
New Zealand
Reviewed 1 week ago

We had a room in the Tower wing - spacious - but things are getting older - thin towels, old furniture - very friendly staff Breakfast - service very slow - saw eggs Benedict ready to be served sitting there for about 10 mins - nobody around to serve it - when I approached the service manager she said she...

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Thank Carine D
Auckland, New Zealand
Reviewed 1 week ago

The Tower executive suite - 1 king bed situated on the 8th floor was excellent! Great size room, spectacular view from the balcony. The bed was amazing felt like we were sleeping on a fluffy cloud. Staff were friendly and very helpful accommodating for my partners birthday. The pool was really nice not too cold either, they could do with...

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Helpful?
Thank Rubyrcarpio

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 

Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $199 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Auckland 4.5*
Number of rooms: 284
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Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand
Hotel Style:
#3 Family Hotel in Auckland
#8 Luxury Hotel in Auckland
#9 Business Hotel in Auckland
#11 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Auckland staff and other travellers.
34 questions
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Questions? Get answers from Heritage Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower wing on Nelson St did not appear to have any lounge facilities, all on the Hobson St entrance - it is a bit of a walk back and forth.”
 of 5 bubbles windsorwanderer2017, 28 Mar 2017 | Read review
“Paid a lot of money for a basic room - but if one has to stay there then choose a room in the tower wing”
 of 5 bubbles CarineD744, 22 Mar 2017 | Read review
“Tower executive suite -8th floor Good view!”
 of 5 bubbles Rubyrcarpio, 20 Mar 2017 | Read review
“All rooms are great.. the higher rooms are lighter and brighter than those on level 2 etc.”
 of 5 bubbles , 19 Mar 2017 | Read review
“Ask for a room on a high floor in the Tower Wing.”
 of 5 bubbles 90RichardT, 13 Mar 2017 | Read review
5 of 5