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The Langham, Auckland

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The Langham, Auckland
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3,876 Reviews from our TripAdvisor Community

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Showing 3,766: English reviews
Vancouver, British Columbia
Reviewed 2 October 2015

Off city centre location and so you need to walk 10-15 minutes to the centre and the Skycity Tower. One night I had to take taxi from Skycity Tower back to hotel as too far away to walk back and don't like that steep slope. Check-in and check-out were smooth without problem. My room is facing the car park but...

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1Thank canadianeagle2015
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for your comments and we are pleased to hear that your check in and checkout went so smoothly. We do offer a shuttle service to and from the waterfront area which stops off at various points around the city, and this is a great option for guests who prefer not to walk. With regard to our reservation policy,...

London, United Kingdom
Reviewed 2 October 2015

It was just a last minute overnight stay but my go it was comfortable, a very slick experience from check in to check out. I can't comment on the food served in any of the restaurants but my whisky sour was a very nice cocktail indeed. Not cheap but then what of value is? If I could have stolen the...

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Thank WellWornRimowa
Reviewed 2 October 2015 via mobile

I have never stayed in a hotel where i have been treated as nice as I was at the Langum in Auckland. The hospitality was over-the-top. The staff goes out of their way to make everywhere whim that you have possible. The beds are comfortable in the showers are good but the staff is exceptional.

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Thank Albert B
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you Albert and Sarah for your warm words. It was our pleasure to welcome you and your family, and to make your stay a special one. We’re delighted you enjoyed your visit and we hope you’ll be back to see us again soon. Kind regards Darren Thurlow, Hotel Manager

Brisbane, Australia
Reviewed 1 October 2015

My wife and I stayed at the Langham Hotel as it was central to where I had to be for work as well as for a few days holiday in Auckland. Our reservation was made online which very easy and mirrored at the hotel reception when my wife and I checked-in. The driveway attendants and concierge were welcoming and helpful....

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1Thank d'Arcy W
Auckland
Reviewed 1 October 2015

my room was the noisiest I have ever stayed in ... staff couldn't have cared less and to cap things off they charged me for mini bar items I did not use ... a really awful experience .. the hotel even charge me twice for the room and I had to ring them up on 2 occasions to get this...

Review collected in partnership with this hotel
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2Thank malcolmd969
tlakl, General Manager at The Langham, Auckland, responded to this review

Our apologies Malcolm for the issues you experienced at checkout and we would like to reassure you that the service levels your received were not up to our usual high standard. It’s our aim for every guest to take away pleasant memories and we are sorry that, on this occasion, this was not the case. We would welcome the chance...

Auckland, New Zealand
Reviewed 1 October 2015

I stayed two times in your hotel. I really love the Chuan spa, But all the time i saw that mold in the Steam sauna, and i saw the yellow moss? or mold in the spa wall. It make me feel very uncomfortable, please check your spa maintenance.

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1Thank cwke
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for letting us know about your feedback and for giving us the opportunity to correct this. We sincerely apologise for your experience at the spa, and we would like to reassure you that our maintenance team are taking care of the issue straightaway. We do hope we can still welcome you again in the future. Kind regards Darren...

Bangkok, Thailand
Reviewed 30 September 2015

We started our stay by enjoying Lunch at Eight restaurant. This was a great experience. We asked for a quiet room ( we got #600 ) however mid afternoon we were subjected to loud Bass music from somewhere either upstairs or further along on our floor - this went on for at least 2 hours! Breakfast ( again at Eight...

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Thank Jon M
Waikanae, New Zealand
Reviewed 30 September 2015

Loved the warmed pool, the spa pool and the saunas in the Chuan spa. Have been here before and always look forward to the pool, swum mid-afternoon in the sun as well as 6.30am in the cool morning, still lovely for laps or enjoying the water.

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Thank AnnetteRM2015
SYD
Reviewed 30 September 2015 via mobile

Good bad and ugly Ugly and bad first: Outrageous $10 room service delivery charge, old loud minibar fridges, old loud air conditioning ( both of which need to be switched off for a decent sleep but your milk goes off and you have no ventilation ), only some rooms double glazed. Those which are not allow way too much noise...

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1Thank odmea
tlakl, General Manager at The Langham, Auckland, responded to this review

Many thanks for your feedback and the positive comments regarding the Service levels offered by our staff. In relation to our investment plans, the hotel’s management has made substantial investments over the past few years in the creation of contemporary Banquet facilities with the Great Room and the recently completed Crystal Ballroom and Gallery rooms. Our Food and Beverage offerings...

Melbourne, Australia
Reviewed 30 September 2015 via mobile

From the moment we arrived at this hotel it was obvious that we entered a luxury hotel. A staff member noticed us exiting the lift from the car park and was kind enough to accompany us to the reception for check in. The check in experience was pleasant and we were well taking care off. We booked the Club Room,...

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Thank NNANz87

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Eight at the Langham
Eight at the Langham
Cuisines: European, Asian, New Zealand, International
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 

Additional Information about The Langham, Auckland

Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $213 - $648 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Hotel Style:
#3 Spa Hotel in Auckland
#4 Business Hotel in Auckland
#4 Green Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Family Hotel in Auckland
#6 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Langham, Auckland staff and other travellers.
23 questions
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Questions? Get answers from The Langham, Auckland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they are all good ,none have views.”
 of 5 bubbles Clive441, 17 Feb 2017 | Read review
“Try to get close to elevators. Some room are a long walk.”
 of 5 bubbles steve571, 15 Feb 2017 | Read review
“The executive rooms”
 of 5 bubbles 225alexr, 10 Feb 2017 | Read review
“The business centre is on 5F”
  • Room
  • Shower & bath
  • Toilet
  • Desk
 of 5 bubbles 33warrenc, 9 Feb 2017 | Read review
“lower numbers were close to the bus stop which was quite noisy”
 of 5 bubbles kellysO9623NU, 30 Jan 2017 | Read review
5 of 5