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The Langham, Auckland

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The Langham, Auckland
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3,873 Reviews from our TripAdvisor Community

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There are newer reviews for The Langham, Auckland
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Showing 3,763: English reviews
Reviewed 3 February 2016

I think that this hotel would be good for the extras - if you want a concierge and to be organised and looked after and laundry and the rest. The trouble is, you pay for all of that even if you don't use it, and what you end up with a small-ish, dark room in a reasonably unappealing part of...

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Thank PortA7
Los Gatos, California
Reviewed 3 February 2016

My wife and our traveling couple friends stayed for 3 nights at The Langham. The stay was very nice. The service is quite good and the people are very friendly. We felt the location was also excellent since you are a short walk from The Domain which is a lovely city park and an excellent museum. The hotel has a...

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Thank Philipjay
Tewkesbury, United Kingdom
Reviewed 1 February 2016 via mobile

We had an executive room as part of a package tour so I cannot comment on value. The first room we were given struggled with the description of "executive". It was old fashioned, there was no view from the window and it smelt of cooked vegetables. They very quickly changed us to another old fashioned room with a view over...

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Thank SimonandDenise
Reviewed 1 February 2016 via mobile

The hotel is fine for a 3-4 star rating, but it's definitely not worth the cost of the 5 star hotel. The interior is staring to look a bit tired and dated. The room didn't smell fresh and windows do not open enough to let air circulate. The a/c system did not cool well enough. Turn down service was inconsistent...

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Thank YvonneR492
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for your feedback which we do appreciate. We are genuinely committed to provide a five-star product for guests and we have passed on your feedback on the turndown service to our Executive Housekeeper. With regard to the Wifi, we have recently introduced complimentary Internet also (up to 4MB) in addition to our WiFi offering. Both usually work quite...

London, United Kingdom
Reviewed 31 January 2016

This hotel is well established with good service and a complimentary shuttle bus to the Britomart area near the docks. Breakfast is not included in the room rate but there are cafes nearby and the French restaurant at the bottom of City Road (turn right onto Queen St) was open on Sunday morning for coffee and croissants

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Thank Cathie_323
Woking, United Kingdom
Reviewed 31 January 2016

Really much as I would expect. Decent sized room with all the expected facilities. The highlight was a huge and extremely comfortable bed. On the downside, the location could be better, being at the top of a very steep hill up from the harbour, Sky Tower, shops etc and the valet parking charge is an irritant.

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Thank WeyTraveller
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for sharing your comments, and we’re pleased you enjoyed our Blissful Bed! Should you stay again, please do ask about our complimentary shuttle bus service, which runs throughout the day between the hotel and the downtown area. It’s a great option for sightseeing if you prefer not to walk, and our drivers are always happy to share some...

Lochinvar, Australia
Reviewed 30 January 2016

We stayed here 2 nights, great high tea bar area for drinks, didnt dine here went into town for meals', service was excellent, very professional and polite, happy to help in anyway possible. The room was nice had everything we needed we had an executive room. Nice that the housekeeping came and turned your bed down and gave you a...

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Thank Danielle A
Christchurch, New Zealand
Reviewed 30 January 2016

We stayed in a luxury suite which was very nice but there were a few issues. The bathroom wallpaper was patchy and white in places. There were holes in the inner curtains that were drawn at night.The bed was a bit saggy and not great. The service was excellent.

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Thank 911deb
United States
Reviewed 30 January 2016

We stayed on the Langham Club level. For breakfast, afternoon tea and evening canapés and cocktails, if you are in the hotel, the offering is very nice at each time. I would like to recognize Judy in the club. We met her on our first night. She remembered us each time we came to the club, remembered our drinks, made...

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1Thank Traveler_200950
tlakl, General Manager at The Langham, Auckland, responded to this review

We are delighted that you enjoyed your Langham Club experience – it really does offer excellent value for guests and the evening drinks and canapes are also a great way to wind down before dinner. Thank you for your positive comments about our staff members and we have passed them on to the team. It’s wonderful to know that our...

Melbourne, Australia
Reviewed 28 January 2016

Why would bother staying anywhere else in Auckland. Best hotel in the city. Staff are amazing, always remembering your name. The club lounge staff Judy, Daisy. The front desk Stephanie,Nicki. Plus the wonderful Micheal and Pradjarkta. LOVE LOVE this hotel.

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Thank Lauren C
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for your warm words and we’re delighted you took away such special memories of your stay with us. It’s always wonderful to hear that our staff are helping to create a memorable experience for our guests, and we do hope you’ll be back to see us again soon. Kind regards Darren Thurlow, Hotel Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Eight at the Langham
Eight at the Langham
Cuisines: European, Asian, New Zealand, International
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 

Additional Information about The Langham, Auckland

Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $212 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Hotel Style:
#3 Spa Hotel in Auckland
#4 Green Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Business Hotel in Auckland
#4 Family Hotel in Auckland
#6 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Langham, Auckland staff and other travellers.
22 questions
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Questions? Get answers from The Langham, Auckland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they are all good ,none have views.”
 of 5 bubbles Clive441, 17 Feb 2017 | Read review
“Try to get close to elevators. Some room are a long walk.”
 of 5 bubbles steve571, 15 Feb 2017 | Read review
“The executive rooms”
 of 5 bubbles 225alexr, 10 Feb 2017 | Read review
“The business centre is on 5F”
  • Room
  • Shower & bath
  • Toilet
  • Desk
 of 5 bubbles 33warrenc, 9 Feb 2017 | Read review
“lower numbers were close to the bus stop which was quite noisy”
 of 5 bubbles kellysO9623NU, 30 Jan 2017 | Read review
5 of 5