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The Sebel Auckland Viaduct Harbour

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#16 of 68 Hotels in Auckland
Certificate of Excellence
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The Sebel Auckland Viaduct Harbour
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968 Reviews from our TripAdvisor Community

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Showing 923: English reviews
Brisbane, Australia
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed yesterday NEW via mobile

We stayed in a superior one bedroom harbour view room with a fantastic view of the harbour. This hotel is right in the heart of the viaduct harbour with easy access to the Wynyard quarter and plenty of restaurants . The reception staff were friendly and helpful with all our requests and the apartment was clean and serviced daily. All... More 

Helpful?
Thank WaWa1963
New Zealand
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 days ago NEW via mobile

We have stayed at Sebel for over 10 years on visits to Auckland. This time we were very disappointed. Our room was $460 for one night. It was small with a view over roofs and construction sites. There was a tiny balcony off the bedroom with no outdoor furniture and you couldn't even fit a chair out there. When we... More 

Helpful?
Thank orfer
Hong Kong, China
1 review
Reviewed 2 days ago NEW

Hotel location is excellent at the waterfront. The One bed room suite is comfortable and clean. Very good kitchen with waher/dryer facility. Only slight draw back is that the suite is on first floor with flyover outside the living room. Reception staff very helpful and we are plesed with their hospitality.

Review collected in partnership with Accorhotels.com

Helpful?
Thank kchwu
Melbourne, Australia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW

The hotel has no bar, due undoubtedly to the abundance of restaurants in close proximity, and also no restaurant for breakfast for the same reason. I actually wandered down to the Coffee Club on Customs St each morning for a great breakfast. Was told on arrival that I was entitled to a free drink, asked for a mineral water which... More 

Helpful?
Thank ps257340
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 days ago NEW via mobile

The rooms were very nice and clean. A little pricey, but seems consistent with the rest of the area. Good location, close to the harbour. Have to pay for internet access, but you can get free wifi in the bar downstairs.

Helpful?
Thank Chabsworhington
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Chabsworhington Thank you for your feedback regarding your recent stay with us. Its great to hear that you liked our hotel and enjoyed the clean accommodation and the location. Our Le Club members do not have to pay for internet. Thank you again for sharing your experience and choosing to stay with us. Kind regards Kesh More 

Nelson, New Zealand
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 days ago NEW

Lovely large room, we had a great view towards the Sky Tower, Next time I'll pay a little more and get the Viaduct harbour view. Bathroom and amenities were lovely. Best of all was the location, so central, great for walking around Central Auckland and so many great restaurants. Friendly helpful staff.

Helpful?
Thank Friiskiwi
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Friiskiwi Thank you for your great review of our hotel. We are delighted to hear that you had a great stay and enjoyed the location, amenities and the friendly service. The team will be delighted to hear your feedback as they work hard to provide an outstanding experience to every guest. I would surely recommend to book and experience... More 

Seward, Alaska
Level Contributor
3 reviews
Reviewed 5 days ago NEW

Enjoyed the location very much, check in and out was smooth. Property could be updated a bit. The throw at the end of the bed had worn spots on it. The refrigerator door would not stay closed, blocked it with a suit case.

Review collected in partnership with Accorhotels.com

Helpful?
Thank mt99664
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear mt99664 Thank you for taking the time to provide feedback regarding your recent stay with The Sebel Auckland Viaduct Harbour. We are glad you had a great stay. We have noted down with regard to the throw on the bed and will ensure this is looked into. I'm sorry that the refrigerator door did not close. As I do... More 

London, Canada
Level Contributor
181 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 5 days ago NEW via mobile

A superb location on the edge of the harbour with some beautiful views. Make sure you ask for a room on the water side! Otherwise you will miss a key draw for this hotel. Rooms are very well appointed with everything you could require for a short or long term stay. Within walking distance to many restaurants, shops, and the... More 

Helpful?
Thank Dean T
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Dean T We appreciate your great review of our hotel and are delighted that you had a a wonderful experience. Thank you for choosing to stay with us. Kind regards Kesh More 

Perth, Australia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

Room has a great view of the harbour and really well appointed with balcony kitchen dining lounge rooms it's perfect for a longer stay. Can't beat the location within throwing distance to all the viaduct restaurants and bars

Helpful?
Thank Ben A
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Ben A We thank you for your lovely comments about our hotel and are delighted that you had a wonderful stay. Thank you for choosing to stay with us. Kind regards Kesh More 

Whangarei, New Zealand
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Such a great place to stay. In the heart of the viaduct. Great rooms and great views. On arrival were greeted well. Love belonging to Le Club Accor. Free arrival drinks n wi fi even though it's pretty bad. Departure staff not very friendly. Maybe they were sad to see me go 😳 Negatives - carparking very expensive and wi... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Cherylcoutts

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about The Sebel Auckland Viaduct Harbour

Address: 85 - 89 Customs Street West | Viaduct Harbor, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $216 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Auckland Viaduct Harbour 4.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
Auckland Sebel Suites
The Sebel Auckland Viaduct Harbour New Zealand
Hotel Style:
#15 Luxury Hotel in Auckland
#16 Business Hotel in Auckland
#18 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Auckland Viaduct Harbour staff and other travellers.
16 questions
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Questions? Get answers from The Sebel Auckland Viaduct Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep in mind that he waterfront facing rooms are going to be noisy on summer weekends.”
 of 5 bubbles kdu-917, 21 Nov 2016 | Read review
“Book another hotel”
 of 5 bubbles Akire066, 20 Nov 2016 | Read review
“We stayed on the 3rd floor facing the marina/courtyard - fairly noisy”
 of 5 bubbles lmcs1104, 20 Nov 2016 | Read review
“517 & 1Q are the best rooms with pelicanstay.”
 of 5 bubbles , 15 Nov 2016 | Read review
“Ask for an upper floor because of bars and restaurants below.”
 of 5 bubbles rew2you, 7 Nov 2016 | Read review
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