We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Mercure Auckland

    8 Customs Street, Auckland 1001, New Zealand
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$133
          US$110
          US$133
          US$109
          US$133
          US$109
          Traveller (19)
          Room & Suite (17)
          Dining (7)
          The Sebel Auckland Viaduct Harbour
          1,110 reviews
          #16 of 67 hotels in Auckland
           
          The Sebel Quay West Auckland
          586 reviews
          #21 of 67 hotels in Auckland
           
          Rydges Auckland
          2,023 reviews
          #15 of 67 hotels in Auckland
           
          Adina Apartment Hotel Auckland, Britomart
          568 reviews
          #6 of 67 hotels in Auckland
           
          Overview
          • Excellent57%
          • Very good37%
          • Average6%
          • Poor0%
          • Terrible0%
          Travellers talk about
          “small gym” (2 reviews)
          “star hotel” (2 reviews)
          Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
          The Sebel Auckland Viaduct Harbour
          1,110 reviews
          #16 of 67 hotels in Auckland
           
          The Sebel Quay West Auckland
          586 reviews
          #21 of 67 hotels in Auckland
           
          Rydges Auckland
          2,023 reviews
          #15 of 67 hotels in Auckland
           
          Adina Apartment Hotel Auckland, Britomart
          568 reviews
          #6 of 67 hotels in Auckland
           
          Rooms
          Jul 2Jul 3
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$109.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Auckland hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "6abbe1ceab6845338c5225b4023da8de", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":257792,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32429192],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":109,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"6abbe1ceab6845338c5225b4023da8de","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":133,"lowestMetaPrice":109,"additionalPartner":false,"highestMetaPriceDisplay":133,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":133,"lowestMetaPrice":109,"highestMetaPriceDisplay":133,"hotelName":"Grand Mercure Auckland","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZhYmJlMWNlYWI2ODQ1MzM4YzUyMjViNDAyM2RhOGRlIiwiQUlLIjoiM2RlNDFkNDJkNzk3NDUzMmI4MjYwZmZmZjA0NzcyZjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$109", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32698498":"Expedia","109217747":"HotelsCom2IB","32429192":"BookingCom","78856036":"OrbitzEWS","65675587":"Hotwire","79408465":"CheapTicketsEWS","53924922":"TravelocityEWS","64694806":"AccorIB","68891686":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"divClasses":"prw_rup prw_ibex_room_grid_hsx"},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"divClasses":"prw_rup prw_ibex_mismatch_message"},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"js":{},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx"},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (16)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 16 reviews

          Reviewed yesterday

          The staff at the front desk were patient and helpful with our inquiries. The amenities in the room were good. The room could be a little bigger but good enough. The king size bed seemed like a small king size or more of a queen...More

          Review collected in partnership with Accorhotels.com
          Thank Mary Eileen L
          Reviewed yesterday

          We stayed at the hotel the night of the name change. Staff were efficient in replacing all old identification, front one to the other. Hotel is in a great location, ask for a room with a harbour view of the higher floors. The restaurant and...More

          Thank anneaR7676VF
          Reviewed 2 days ago

          A comfortable stay, nothing to get excited about but very good location and staff friendly. We were fortunate to be on a high floor but could still hear road noise so believe the lower levels may be quite noisy. Staff very friendly but a few...More

          Review collected in partnership with Accorhotels.com
          Thank olpappy
          Reviewed 5 days ago

          Stayed at this property a couple of times before the refurbishments were completed. Decided to try it again to see if it has improved and it definitely was worth the try. Good check in experience and rooms were much nicer than before. As my rate...More

          Thank May T
          Response from Mercure A, General Manager at Grand Mercure AucklandResponded 3 days ago

          Dear May T Thank you for your lovely post, I am glad to see that the changes we have made in the hotel are being well received. We look forward to welcoming you back the Grand Mercure Auckland in the near future. Kind Regards Zac...More

          Reviewed 1 week ago via mobile

          I can see why The Grand Mecure has invested in this changing area of Auckland. We in the past have visited Auckland on a very regular basis. We either had access to a vehicle or hired one. This trip we thought we would try the...More

          1  Thank Spudsurfs
          Response from Mercure A, General Manager at Grand Mercure AucklandResponded 4 days ago

          Dear Spudsurfs, Thank you taking time to write a very detailed and complimentary review about the hotel and Aucklands CBD. We hope that we see you again soon in Aucklands CBD. Kind Regards Zac Lumsden

          The Sebel Auckland Viaduct Harbour
          1,110 reviews
          #16 of 67 hotels in Auckland
           
          The Sebel Quay West Auckland
          586 reviews
          #21 of 67 hotels in Auckland
           
          Rydges Auckland
          2,023 reviews
          #15 of 67 hotels in Auckland
           
          Adina Apartment Hotel Auckland, Britomart
          568 reviews
          #6 of 67 hotels in Auckland
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Hotel Amenities
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Banquet Room
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$114 - US$418 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #26 Luxury Hotel in Auckland
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 207
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, ACCOR, Agoda, Hotwire, Hotels.com, Priceline, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Grand Mercure Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • New Zealand >
          • North Island >
          • Auckland Region >
          • Auckland
          • Also Known As
          • Mercure Auckland Hotel Auckland Central ,
          • Accor Hotel Auckland ,
          • Grand Mercure Auckland New Zealand
          Add Photo Photos
          Traveller (19)
          Room & Suite (17)
          Dining (7)
          Hotel & Grounds (17)
          Business Centre & Event Rooms (6)
          Bathroom (2)
          Nearby
          Hotel DeBrett
          1,172 reviews
          .25 km away
           
          The Sebel Quay West Auckland
          586 reviews
          .13 km away
           
          Grand Windsor Hotel Auckland
          449 reviews
          .13 km away
           
          Stamford Plaza Auckland
          1,952 reviews
          .21 km away
           
          Nearby Restaurants
          Cassia
          308 reviews
          .11 km away
          Cafe Hanoi
          865 reviews
          .10 km away
          Queens Cafe Bistro
          46 reviews
          .08 km away
          Xuxu Dumpling Bar
          103 reviews
          .08 km away
          Nearby Attractions
          Fullers Ferries
          673 reviews
          .16 km away
          Britomart
          110 reviews
          .08 km away
          Auckland i-SITE Visitor Information Centre
          32 reviews
          .12 km away
          T Galleria by DFS, Auckland
          10 reviews
          .13 km away
          Questions & AnswersAsk a question
          Andy1986
          What is the best deal on parking near the hotel? understand the hotel overnight parking is at $40 a night? Thanks
          22 May 2017|
          Answer Show all 3 answers
          Response from Pat W |
          can't help you there as we didn't have a car
          0
          Votes
          Room Tips
          "Higher floor with harbour views"
          Read review
          "1103 has excellent views of the harbour and is a twin room"
          Read review
          "Ocean view and the larger rooms are worth paying the extra for."
          Read review
          "Ask for a room facing the ocean, so away from the road"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing