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Surf 'N' Snow Backpackers

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167 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Queenstown, New Zealand
Reviewed yesterday NEW

I stayed at the beginning of December and it was the worst stay at a hostel I have every had. The bed sheets had stains on them and the rooms desperately need to be renovated. Also there is a 24h construction going on in front of the hostel. Most of the night I could not sleep because it was so...

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Helpful?
Thank T2509
Greater Wellington, New Zealand
Reviewed 3 days ago NEW

There was only one reason why I have stayed in this place: there was not a single bed available in ANY the other hostels of Auckland for that night. So I had a choice: sleep there or accommodate myself on the bench in the park. And I am still in doubt, which option would be nicer. At least, the bench...

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Thank Natalia S
Paris, France
Reviewed 4 days ago NEW

To start with the good points (it won't be long don't worry), the location is perfect : near the Sky Tower in the city centre. Also, the bathroom was very clean. However, this place is expensive for what you get : the wi-fi is unaffordable, the rooms are dirty, the beds are old, the carpets are stained. The kitchen is...

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Thank Theoba
Reviewed 1 week ago via mobile

Charges for WIFI - and the connection is terrible. Inflates accomodation charges over the weekend just "because everyone else does it". It would be worth it if it was clean and tidy but it's a backpackers so charge accordingly!

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Thank Nicole H
Reviewed 1 week ago via mobile

The hostel is good located close to the sky tower which is great! We had a double room without window. The room was quite spacious but unfortunately not so clean! We found a long black hair in our bed which didn't belong to us. In the bathroom there was water all over the floor which was coming from the leaking...

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Thank Monika F
Reviewed 2 weeks ago via mobile

We had a double room which didn't have a window, which was the worst thing ever, got really hot and have no concept of time. Seems ridiculous that you have to pay more just for a window. People were alright, not really that friendly. Only good thing is that it's cheap and you can drink your own booze. Don't think...

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Thank skjooly
A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

I booked a bed at this hostel a few days before arriving and when I got there they had no idea about my booking! It was already nearly midnight as I'd arrived on a late flight and I wanted to get out and enjoy my Saturday night! Instead it took them over an hour to just find me a bed....

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Thank A TripAdvisor Member
Reviewed 3 weeks ago via mobile

Like most young travellers, I've spent my share of time in Good and bad hostels all over the world. Unfortunately my experience at "Surf n Snow" was particularly awful. In fact, it may have been the worst hostel I've visited while in a developed country. With that being said, the bathrooms were kept reasonably clean and tolerable, but the appliances...

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Thank Avery W
Goulburn, Australia
Reviewed 3 weeks ago via mobile

Not much else i can say except health and building authorities need to shut this down. Rat infested rabbit warren. Pay a few bucks more get so much more. eith parking up the road for $15 it was $105 but had to leave by 5.30am to avoid paying double the parking or more but lets just say we were SO...

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Thank cathnniv M
Bristol, United Kingdom
Reviewed 4 November 2016

So Pro first: We arrived at 2am after flying in from KL. The guy who checked use in was fantastic! Really friendly and super helpful. The people the next day were helpful too and allowed us to leave our bags in the hostel while we sorted out a load of stuff through out the day. Cons: We paid for a...

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Thank lil_squishy1

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Amenities

Internet
  • Paid Wifi

Additional Information about Surf 'N' Snow Backpackers

Address: Level 1 102 Albert Street, Auckland, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $22 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surf 'N' Snow Backpackers 3*
Number of rooms: 50
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Also Known As:
Surf `n` Snow Backpackers Hotel Auckland Central
Surf 'N' Snow Backpackers Auckland, New Zealand
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Questions & Answers

Questions? Get answers from Surf 'N' Snow Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check because some rooms have no windows or ventilation”
 of 5 bubbles T2509, 9 Dec 2016 | Read review
“Bring ear plugs”
 of 5 bubbles lil_squishy1, 4 Nov 2016 | Read review
“Some privet rooms do NOT have windows. So, be confirm before you book.”
 of 5 bubbles Shamimuddin75, 12 Aug 2016 | Read review
“I stayed 12 bed dorm. that was fine.”
 of 5 bubbles nastylord, 19 Apr 2016 | Read review
“when booking best request a window room.”
 of 5 bubbles rikaiswagfam, 23 Mar 2016 | Read review
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