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    Quest Ponsonby

    68 Ponsonby Road | North Island, Auckland Central, Auckland 1011, New Zealand
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    2017-10-01 2017-10-02
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    US$117US$125
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    Traveller (28)
    Room & Suite (11)
    Hotel & Grounds (21)
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    Overview
    • Excellent7%
    • Very good25%
    • Average31%
    • Poor13%
    • Terrible24%
    Travellers talk about
    Wifi
    Non-Smoking Hotel
    Kitchenette
    Wheelchair Access
    Dry Cleaning
    Free Parking
    Breakfast included
    Pool
    4.5 Star Hotel
    All hotel details
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (104)
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    1 - 5 of 100 reviews

    Reviewed 2 weeks ago

    Sadly this is the first negative review that I've placed on any website; and whilst we didn't actually stay at this place our experience with their customer service was far from impressive. My husband booked 1 nights accommodation at Quest Ponsonby. He unfortunately made a...More

    1  Thank newhubclan
    Response from Quest P, Manager at Quest PonsonbyResponded 1 week ago

    Thank you for your valuable feedback. We totally understand your frustration and apologize for the inconvenience that has been caused. Quest has recently had our software systems updated and I shall surely pass your feedback on to the department responsible. Your comments about the website...More

    Reviewed 11 May 2017 via mobile

    Hotel is in poor condition. Sages on ground floor, bathroom flooded, ben linen was crappy, old and worn. Carpet stained. The road noise was terrible could hardly sleep, not to mention when the staff arrive and trades start banging at 7am. The only slight positive...More

    Thank Luke220888
    Response from Quest P, Manager at Quest PonsonbyResponded 1 week ago

    Thank you for your valuable feedback. I understand your frustration and apologize on the noise factor. This is because our rooms are currently going through refurbishment, we do ask our tradesmen to keep noise pollution to the minimum, but I shall monitor this closely. I...More

    Reviewed 17 April 2017

    The Quest Ponsonby is a complete disgrace. I stayed in a 1 bedroom apartment for 2 nights and couldn't handle a 3rd after all the problems. The manager even agrees 'its a bit tired' but that doesn't stop them charging over $300 NZ per night...More

    1  Thank clfraser2017
    Reviewed 15 April 2017

    We needed accomodation and Auckland was completely booked out except this place. We now understand why. The balconies were closed off because they are unsafe, the shower flooded the bathroom every time we used it, the electric hob could only be operated by the wall...More

    1  Thank Lorraine S
    Reviewed 10 April 2017 via mobile

    Of the worst stay of our eight week trip of Australia and New Zealand The Quest Ponsonby Auckland. The tiny room we could cope with. The shutters over half of the windows, we walked in the beautiful park opposite the motel. The welcome from the...More

    1  Thank Hilary L
    Sofitel Auckland Viaduct Harbour
    2,858 reviews
    #3 of 67 hotels in Auckland Central
     
    Scenic Hotel Auckland
    965 reviews
    #21 of 67 hotels in Auckland Central
     
    Hilton Auckland
    2,312 reviews
    #7 of 67 hotels in Auckland Central
     
    Grand Millennium Auckland
    4,307 reviews
    #13 of 67 hotels in Auckland Central
     
    About
    Amenities
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • US$108 - US$188 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Luxury Hotel in Auckland Central
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Ctrip TA, Travelocity, Agoda, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Quest Ponsonby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland >
    • Auckland Central
    • Also Known As
    • Quest Ponsonby Hotel Auckland Central ,
    • Quest Ponsonby Auckland, New Zealand
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    Traveller (28)
    Room & Suite (11)
    Hotel & Grounds (21)
    Bathroom (1)
    Nearby
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    Questions & Answers
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    Room Tips
    "Avoid this place at all costs"
    Read review
    "Don't stay here even if you are desperate"
    Read review
    "Ask at check in if the windows have natural light and are not obstructed by shutters."
    Read review
    "Standard Quest accommodation but don't expect Reception Desk or customer service to be up to the same..."
    Read review
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