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Quest Ponsonby

Hotels.comUS$107*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quest Ponsonby
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102 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Sydney, Australia
Reviewed 2 weeks ago via mobile

Hotel is in poor condition. Sages on ground floor, bathroom flooded, ben linen was crappy, old and worn. Carpet stained. The road noise was terrible could hardly sleep, not to mention when the staff arrive and trades start banging at 7am. The only slight positive is it is a decent location. Hotel needs serious works.

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Thank Luke220888
Christchurch, New Zealand
Reviewed 17 April 2017

The Quest Ponsonby is a complete disgrace. I stayed in a 1 bedroom apartment for 2 nights and couldn't handle a 3rd after all the problems. The manager even agrees 'its a bit tired' but that doesn't stop them charging over $300 NZ per night for a stained bed cover, flood in the kitchen, blood on the bathroom door, a...

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1Thank clfraser2017
Auckland Region, New Zealand
Reviewed 15 April 2017

We needed accomodation and Auckland was completely booked out except this place. We now understand why. The balconies were closed off because they are unsafe, the shower flooded the bathroom every time we used it, the electric hob could only be operated by the wall switch and both hobs went at the same time, you could not use only one,...

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1Thank Lorraine S
Redcar, United Kingdom
Reviewed 10 April 2017 via mobile

Of the worst stay of our eight week trip of Australia and New Zealand The Quest Ponsonby Auckland. The tiny room we could cope with. The shutters over half of the windows, we walked in the beautiful park opposite the motel. The welcome from the trainee receptionist, on her own, was smiley but sadly she hadn't the faintest clue about...

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1Thank Hilary L
Melbourne
Reviewed 31 March 2017 via mobile

It is in a good location but if you are an International traveller, you will struggle with their internet. Its $10 for 1g to be used in 24 hours but it is ridiculously slow and counter productive. What a waste of money! Bed sheets curtains had stains and rooms are very dark. Staff were very friendly but only available until...

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2Thank Beebort
austin
Reviewed 2 March 2017

i stayed here in December. this place is completely run down. upon check out they tried to claim $500 in damages that were already in the room. months later i am still dealing with the credit card company. this place is disgusting. there was black mold in the bathroom, and tiles falling off the shower. all the balconies in the...

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2Thank beachgalAustin
La-Baule-Escoublac, France
Reviewed 1 March 2017

As the title says, it is convenient for a one night stand. I had a room on the main floor, with a window, ok, but straight on a wall ... So if you are not looking for a view and are just staying for a night, fine. Rooms are clean though, internet is not for free, and is not super...

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1Thank Groovemasterjay
Palmerston North, New Zealand
Reviewed 13 January 2017

In general, this was a fairly good hotel. Clean, and in a tremendous location with a great range of restaurants very close by. Also, a good supermarket is near the hotel and within easy walking distance if carrying bags of food etc. That said, I was disappointed with the room I was allocated. The windows were covered by shutters, so...

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1Thank MahaloPacific
Christchurch, New Zealand
Reviewed 16 December 2016

Had a two bedroom apartment overlooking the park across Ponsonby Rd. Comfortable sleep and no traffic noise. The apartment was relatively spacious and clean. It was a bit disconcerting having doors to a balcony with no rails but clearly labeled not to enter.

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1Thank Cathy255118
Wellington, New Zealand
Reviewed 2 November 2016 via mobile

Great location and a nice little apartment that did exactly as required and expected. Friendly, helpful service at the desk. All very standard and hardly worth doing a review except for its terrible WiFi - it really should be free in this enlightened age but as work was paying I half happily paid the minimal fee, through a bizarre touch...

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1Thank E3646FPcountpavly

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04/06/2017 05/06/2017
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Amenities

About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service

Additional Information about Quest Ponsonby

Address: 68 Ponsonby Road | North Island, Auckland 1011, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Kitchenette Wheelchair access
Price Range: $146 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Ponsonby 4.5*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Booking.com, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Quest Ponsonby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland, New Zealand
Hotel Style:
#37 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Quest Ponsonby staff and other travellers.
1 question
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Questions? Get answers from Quest Ponsonby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this place at all costs”
clfraser2017, 17 Apr 2017 | Read review
“Don't stay here even if you are desperate”
lorraines853, 15 Apr 2017 | Read review
“Ask at check in if the windows have natural light and are not obstructed by shutters.”
MahaloPacific, 13 Jan 2017 | Read review
“Standard Quest accommodation but don't expect Reception Desk or customer service to be up to the same standard at this particular Quest.”
P2309EIdanielf, 31 Jul 2016 | Read review
“217 or 219 - out the back”
peterawiri, 29 May 2016 | Read review
5 of 5
Hotels.com
US$107* /night
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HotelQuicklyUS$126
Booking.comUS$107
PricelineUS$123
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Prices are for 1 room, 2 adults
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