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Quest Ponsonby

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1 room 2 adults 0 children
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Quest Ponsonby
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97 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Reviewed 3 weeks ago

i stayed here in December. this place is completely run down. upon check out they tried to claim $500 in damages that were already in the room. months later i am still dealing with the credit card company. this place is disgusting. there was black mold in the bathroom, and tiles falling off the shower. all the balconies in the...

Thank beachgalAustin
La-Baule-Escoublac, France
Reviewed 3 weeks ago

As the title says, it is convenient for a one night stand. I had a room on the main floor, with a window, ok, but straight on a wall ... So if you are not looking for a view and are just staying for a night, fine. Rooms are clean though, internet is not for free, and is not super...

Thank Groovemasterjay
Palmerston North, New Zealand
Reviewed 13 January 2017

In general, this was a fairly good hotel. Clean, and in a tremendous location with a great range of restaurants very close by. Also, a good supermarket is near the hotel and within easy walking distance if carrying bags of food etc. That said, I was disappointed with the room I was allocated. The windows were covered by shutters, so...

Thank MahaloPacific
Christchurch, New Zealand
Reviewed 16 December 2016

Had a two bedroom apartment overlooking the park across Ponsonby Rd. Comfortable sleep and no traffic noise. The apartment was relatively spacious and clean. It was a bit disconcerting having doors to a balcony with no rails but clearly labeled not to enter.

Thank Cathy255118
Wellington, New Zealand
Reviewed 2 November 2016 via mobile

Great location and a nice little apartment that did exactly as required and expected. Friendly, helpful service at the desk. All very standard and hardly worth doing a review except for its terrible WiFi - it really should be free in this enlightened age but as work was paying I half happily paid the minimal fee, through a bizarre touch...

Thank E3646FPcountpavly
Reviewed 28 October 2016

We stayed at this hotel arriving late from overseas. Having realistic expectations of this business hotel, it was okay for our night's sleep. It was disappointing that no internet was included. Waking up in the morning, a few unordinary things were noticed - the bathroom fan and lights were broken, along with some other spotlights in the room. There is...

Thank Dillon R
Wellington, Wellington, New Zealand
Reviewed 19 October 2016 via mobile

Great location, close to Countdown, cafes and bars. The staff were lovely but the place needs a makeover. The bed was super comfy but the comforter was stained on the top and underneath. Yuck! Shower had good water pressure but old and cracking in the corner, pink body fat on the shelve and it was falling apart. The shower head...

1Thank Amanda J
Hawkes Bay
Reviewed 24 August 2016

Centrally located in Ponsonby. $15.00 for parking in a secure carpark underground. Our room was on the second floor with a King bed overlooking the courtyard. Nothing fancy but clean tidy and reasonably spacious. Kitchen supplied a toaster, microwave, fridge, jug and tea coffee making facilities with a small sink also in this area as well as in the bathroom....

Thank Lou C
Canberra, Australia
Reviewed 8 August 2016

From this hotel it was easy to walk out onto the main road and explore the local shops and restaurants of Ponsonby. I arrived (very) late at night, but access to the apartment was easy enough. A quick call to the night manager who let me in with easy instructions to get my room card from the reception counter. The...

Thank Frade
Hamilton, New Zealand
Reviewed 31 July 2016

Two night stay for business. Chose Quest Ponsonby for good location. But don't try finding it at night if driving, unless you know exactly where it is. Sign not illuminated, access to reception is down an alleyway off street. Reception closed before 6pm Saturday when I arrived, which I wasn't told when I phoned earlier in the day to inquire...

Thank Daniel F

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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Dry Cleaning
  • Laundry Service

Additional Information about Quest Ponsonby

Address: 68 Ponsonby Road | North Island, Auckland 1011, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Kitchenette Wheelchair access
Price Range: $175 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Ponsonby 4.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland, New Zealand
Hotel Style:
#37 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Quest Ponsonby staff and other travellers.
1 question
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Questions? Get answers from Quest Ponsonby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask at check in if the windows have natural light and are not obstructed by shutters.”
 of 5 bubbles MahaloPacific, 13 Jan 2017 | Read review
“Standard Quest accommodation but don't expect Reception Desk or customer service to be up to the same standard at this particular Quest.”
 of 5 bubbles P2309EIdanielf, 31 Jul 2016 | Read review
“217 or 219 - out the back”
 of 5 bubbles peterawiri, 29 May 2016 | Read review
“Avoid the pokey studio apartment 217”
  • Dust. This was the first day, and remained the same for 4 days!
  • The Kitchenette
  • Torn curtain
 of 5 bubbles Plashmere, 21 Mar 2016 | Read review
“Warning do not stay here, read above.”
 of 5 bubbles chalegga, 1 Feb 2016 | Read review
5 of 5