We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Portside Hotel - Heritage Collection

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Portside Hotel - Heritage Collection
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

210 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 208: English reviews
Lower Hutt, New Zealand
Reviewed 2 weeks ago

This was a great place to stay. Modern and clean room with comfy bed. The staff are friendly and helpful. On arrival I was too tired to venture out to get some dinner, so I got a ready meal from reception, which didn't take long to heat in my room. I opted to cook my own breakfast the following morning....

 Report
Helpful?
Thank Talaleu
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear Talaleu, Thank you for taking the time to review your recent stay with us on Trip Advisor. We are delighted that you enjoyed your sojourn and that our facilities and services met your expectations. We look forward to welcoming you again in the not so distant future. Kind regards, The Team at Portside Hotel Gisborne

Napier, New Zealand
Reviewed 3 weeks ago

Really nice room and great place to stay..... Room was a little on the small side but was nice and clean and nice bed. I rate this place and it has a nice outlook on the river. I would stay here again

 Report
Helpful?
Thank paul_teddy
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear Paul_Teddy, Thank you for taking the time to post a review on Trip Advisor. We are delighted to hear that you enjoyed your stay with us. May we suggest for your next stay to try one of our 1 Bedroom Premium - views of the river - which will offer you more space, having a full size kitchen, dining/lounge...

Melbourne, Australia
Reviewed 28 October 2016 via mobile

Phenomenal visit to stay close to my daughter - amenities were lovely, staff were beyond helpful, room clean comfortable, marvellous bathroom, free laundry and wifi site, great location , would happily stay again.

 Report
Helpful?
Thank Jordana S
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear Jordana S, Thank you for taking the time to review your stay with us on Trip Advisor and thank you for your kind comments. We are delighted that you enjoyed your sojourn with us and we look forward to welcoming you again in the near future. Kind regards, The Team at Portside Hotel Gisborne

Timbuktu
Reviewed 18 October 2016

Pros: Nicely sized rooms with full kitchen (oven, range, standard MW, lots of utensils and pots, glasses,etc). Fridge w/ *** freezer compartment. Comfy bed. Plenty of towels. Daiy service. A/C & heating, ventilation. Balcony w/ view of port. Desk. Free Wifi - works well. Cons: No power sockets at desk. LED lights (at least in some rooms) "cold" (=4500K or...

 Report
Helpful?
Thank Uhuru966
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear Uhuru966, Thank you for taking the time to post a review on Trip Advisor. We are delighted to hear that most of our facilities and services met your expectations. We are taking your suggestions with regards to the LED lights to our Maintenance Team. With regards to the power sockets, unfortunately you are indeed correct, there is no power...

Reviewed 18 October 2016

Warm, friendly and helpful staff, beautiful rooms with views of the river and very close to the city centre. I travel to Gisborne for business but I leave feeling as if I've been on a holiday. The Portside has that effect.

 Report
Helpful?
Thank Puti N
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear Puti N, Thank you for taking the time to post a review on Trip Advisor. We are delighted to hear that Portside has a positive effect on you and we thank you for your positive comments. We look forward to welcoming you again in the near future. Kind regards, The Team at Portside Hotel Gisborne

Auckland, New Zealand
Reviewed 13 October 2016

It has been over 9 nine years since our last trip to Gisborne, we totally enjoyed our stay at The Portside Hotel, the staff were very helpful and friendly, the two bedroom room suited our stay. The hotel is centrally located and has good car parking.

 Report
Helpful?
Thank raewynpete
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear raewynpete, Thank you for your time in reviewing your recent stay with us. We are delighted to hear that we met your expectations, and we trust we will not have to wait another 9 years to welcoming you again! We look forward to having you stay with us in the near future. Kind regards, The Team at Portside Hotel...

Havelock North, New Zealand
Reviewed 11 October 2016 via mobile

Lovely setting for a motel overlooking the channel/river and port. New, clean and well appointed. Missed out on 5 stars in my book as the bed wasn't very comfortable but otherwise had everything you could need including free wifi.

 Report
Helpful?
Thank Peterdubai
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear Peterdubai, Thank you for taking the time to post a review on Trip Advisor. We are sorry to hear the bed was not as comfortable as you would have liked. Do feel free to email me on the address below to discuss further, as we take very seriously the SLEEP EXPERIENCE of our Guests. We look forward to welcoming...

Singapore, Singapore
Reviewed 2 October 2016 via mobile

After 3hrs drive.. by the time I arrived at hotel it was already dark. The room is equipped for light cooking, have a little balcony (no bugs).. VERY comfy! I woke up to beautiful port view..... that's nice!

 Report
Helpful?
Thank Serene Samantha G
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear Serene Samantha G, Thank you for taking the time to post a review on Trip Advisor. We are delighted to read that our facilities and services met your expectations and we look forward to welcoming you again in the near future. Kind regards, The Team at Portside Hotel Gisborne

Tauranga New Zealand
Reviewed 30 September 2016

From the time you meet the cheerful and friendly front desk staff you know you are going to enjoy your stay. The rooms a spacious with a small but fuctional kitchen. This hotel provides complimentary WiFi as well as free parking. The room was presenred clean with 5 star linen in the bathroom. The desk fronts on to an approximately...

 Report
Helpful?
Thank McLeodnz
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear McLeodnz, Thank you for taking the time to post a review on Trip Advisor upon your recent stay with us. Thank you also for your comment with regards to an accessible power point. On your next stay with us, should you choose to stay in the same room type, we would be happy to provide you with an extension...

Auckland, New Zealand
Reviewed 21 September 2016 via mobile

Stayed overnight for work and was not disappointed. From staff at check in to room appointment (not to mention the amazing bed!) and proximity to all that Gisborne has to offer... can't fault Portside.

 Report
Helpful?
Thank theroycenz
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear theroycenz, Thank you for taking the time to review your recent stay with us on Trip Advisor. We are delighted that we met your expectations and we look forward to welcoming you again in the future. Kind regards, The Team at Portside Hotel

45 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (45)
Viewed
Room/Suite (7)
Viewed
View from Room (4)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (4)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Gisborne hotels
0.4 km away
Emerald Hotel
Emerald Hotel
#7 of 27 in Gisborne
243 reviews
0.2 km away
Pacific Harbour Motor Inn
Pacific Harbour Motor Inn
#15 of 27 in Gisborne
57 reviews
3.1 km away
Motel Oasis
Motel Oasis
#1 of 27 in Gisborne
174 reviews
Show Prices
Show Prices
Show Prices
4.2 km away
Ocean Beach Motor Lodge
Ocean Beach Motor Lodge
#4 of 27 in Gisborne
151 reviews
1.1 km away
Whispering Sands Beachfront Motel
0.3 km away
Senator Motor Inn
Senator Motor Inn
#2 of 27 in Gisborne
152 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Portside Hotel - Heritage Collection

Address: 2 Reads Quay, Gisborne 4010, New Zealand
Region: New Zealand > North Island > Gisborne Region > Gisborne
Price Range: $145 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portside Hotel - Heritage Collection 4*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Agoda and Odigeo so you can book your Portside Hotel - Heritage Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Portside Hotel Gisborne
Hotel Style:
#2 Luxury Hotel in Gisborne
#3 Family Hotel in Gisborne
#5 Business Hotel in Gisborne
#6 Romantic Hotel in Gisborne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Portside Hotel - Heritage Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms toward harbor side and in upper floors”
 of 5 bubbles Uhuru966, 18 Oct 2016 | Read review
“The higher the floor the better the view facing the river. One bedroom units are perfection!”
 of 5 bubbles , 18 Oct 2016 | Read review
“Ask for a room (western end) over looking the harbour as it has the morning sun and the veiw.”
  • Lookig south from the balcony on second floor
 of 5 bubbles 454peted, 18 Aug 2016 | Read review
“Beds no good for bad backs, necks. Ask for a room with a view over the water and one on the top floor near the end of the building.”
 of 5 bubbles yehudis2014, 7 Aug 2016 | Read review
“Get a room with a view of harbour”
 of 5 bubbles robk148, 29 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay