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Novotel Hamilton Tainui

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Novotel Hamilton Tainui
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1,093 Reviews from our TripAdvisor Community

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Showing 1,064: English reviews
Welington
Reviewed 26 June 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Kiwio_on_tour
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Te Puke, New Zealand
Reviewed 22 June 2013

being fieldays week it certainly wasn't a cheap stay - but it was a good one... Everything you would expect of a full service hotel including very helpful and friendly staff - only small criticism would be around the fitness room - some great equipment but surely they could have allowed a little more space!!

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Helpful?
Thank Palmytaff
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest, Thanks for your comments in regards to your stay with us. I certainly do agree with you that a bit more space of the gym room would be good, but unfortunately it is the only space we have. Hope to be able to welcome you back. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton

tauranga, New Zealand
Reviewed 19 June 2013

Good location. Good bar which is quite popular. Next to palate a great restaurant. Room sizes ok, TV reception poor if you're trying to watch the rugby. Parking can be expensive too, but overall a pleasant stay. Front desk were polite and friendly.

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Helpful?
Thank panamanz
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. Thank you so much for reviewing your recent stay with us. Glad to see that overall you have enjoyed it and rated us so highly. Your feedback in regards to some of our services has been taken into consideration and will be reviewed. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton

Auckland, NZ
Reviewed 10 June 2013

The hotel is clean and in a good location in the city. The room I had on the 1st floor had been renovated (not fully) since I last stayed and featured a Queen size bed that was comfortable, flat screen TV a desk etc. The bathroom was a little tired and there were a few stains on the carpet. The...

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Helpful?
Thank Kulykiwi
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. Thank you for taking the time to review your recent stay with us. We would appreciate it, if you could let us know which room you stayed in as we are unable to view your name and therefor find the room you occupied. Look forward to hear from you. best regards, Dick Breukink, General Manager, Novotel Tainui Hamilton.

Melbourne
Reviewed 9 June 2013

Our experience at this hotel started with a 20 minute wait in a line up of cars all wanting to enter the hotel driveway to check in and use the hotel valet service. With the circular drive already full of parked and running cars, no on street parking available, no idea where the hotel parking might be and no staff...

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Helpful?
Thank MELC9791
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Mel. Thank you so much for your feedback on the check in on Friday last week. I am very sorry that the arrival at the hotel was not what you could expect. That Friday it seemed that all guests were coming at the same time and therefor we had cars backed up on the street. Glad to see that...

Auckland Region, New Zealand
Reviewed 8 June 2013

I felt the bathrooms very small and need to be upgraded... Shower over bath with tap behind glass water shield really hard to get to the tap and turn it on.. Separate shower would have given 100% rating..

Review collected in partnership with Accorhotels.com
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Helpful?
Thank barbie434
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Barbie. Really appreciate your comments in regards to your recent stay with us. Thanks for the feedback on the bathroom as well. We will take all these comments in consideration when we plan the next renovation. Best regards, Dick Breukink, General Manager

Taupo
Reviewed 5 June 2013

An absolutely ideal location right in the center of the CBD and very close to the cassino if that is your place to make money. My only comment is the breakfast needs a revamp as far as selection goes when I compare this location with other Novotel locations. The staff are brilliant - friendly, helpful, as a guest I could...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank BrianTaupo
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Brian. Thank you very much for taking the time to give us your comments in regards to your stay with us. We have reviewed the set up of the breakfast recently and keep upgrading the selection where we can. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton

Auckland Region, New Zealand
Reviewed 3 June 2013 via mobile

Amazing place, no major views unless you get room 146,246,346 or 446 which is a corner view of the whole city. You have to pay to use the street carparks, you have to pay for internet and you have to pay for food delivery!

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Helpful?
1Thank Clayt0n_NZ
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. Thank you for your comments in regards to your stay with us. Unfortunately we charge for valet parking, room service and internet usage, as most other hotels do. I apologize if this was not explained to you properly upon your check in. Best regards, Dick Breukink, General Manager, Novotel Tainui Hamilton.

Wellington, New Zealand
Reviewed 2 June 2013

I was disappointed with the Novotel. When I first made contact I was quoted $180 for a room, which is on the high side but the location really suited. However, I was actually charged $199 for the room and then charged an extra $15 to park my car (outside on the street). This is Hamilton not Auckland, why is a...

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Helpful?
1Thank Johndavidashby
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Mr. Ashby. Thank you for taking the time to provide us with feedback in regards to your stay with us. I also would like to thank you for completing one of our guest comment cards on your departure. My operations manager and myself have gone through all your remarks and I really want to apologize for the miscommunication during...

Taupo, New Zealand
Reviewed 30 May 2013

Great Hotel, good location in the centre of Hamiton . Exceeded all expectations . Rooms were nice, clean with everything you need. We will definately will be staying again. I liked the Decor in the rooms, it was not plain nopr over done . The bathroom was not dated and i really like the extra seats/louger in the room.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Nico-Taupo
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. It is really nice to read that you have enjoyed your stay with us. Glad to see that all went well and hope to be able to welcome you back. Best regards, Dick Breukink, General Manager, Novotel Tainui Hamilton

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 

Additional Information about Novotel Hamilton Tainui

Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Region: New Zealand > North Island > Waikato Region > Hamilton
Price Range: $140 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel
Hotel Style:
#3 Green Hotel in Hamilton
#4 Business Hotel in Hamilton
#4 Family Hotel in Hamilton
#6 Romantic Hotel in Hamilton
#7 Luxury Hotel in Hamilton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Hamilton Tainui staff and other travellers.
2 questions
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Upper Hutt, New Zealand
8 months ago

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Questions? Get answers from Novotel Hamilton Tainui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th Floor top.”
 of 5 bubbles whangaparaoa, 8 Mar 2017 | Read review
“A room facing East, very peaceful outlook”
 of 5 bubbles iand645, 12 Jan 2017 | Read review
“Take the car park option to make sure your car is safe.”
 of 5 bubbles Moss092014, 8 Jan 2017 | Read review
“Family rooms are much more spacious”
 of 5 bubbles giggler12345, 5 Jan 2017 | Read review
“Just ask for what you want.”
 of 5 bubbles fefifog, 5 Jan 2017 | Read review
5 of 5