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Excellent staff, perfect location, reasonable price, good swimming pool, recently refurbished room (114) and a surprising free extra - a lockable store for our cycles. But our large double bed was ridiculously bouncy so we just could not sleep at all well. The bathroom was...More
Response from QualityNapier, Guest Relations Manager at Quality Inn Napier TravelResponded 4 October 2017
We at the Quality Inn Napier thank you for your stay and for taking the time to share your experience.
All feedback is greatly received as we strive to give the best service we can for each of our guests.
As the restaurant is separate...More
We had 3 rooms and all was well, The Man was very professional on arrival. It wasn't till we were closer to departing days the Female Manger/Owner came running up to me carrying on like a pork chop expecting me to help her sort out...More
Arrived this afternoon for a two night stay to find that the booking for the first night was not put in the system and they were full. We know the booking was made as the person booking the accommodation was told that we had got...More
Response from QualityNapier, Manager at Quality Inn Napier TravelResponded 15 September 2017
It is unfortunate that a room was not available for you on the 15th and that this has spoilt your weekend somewhat. Mix ups sometimes occur.We apologise most sincerely for our part in this mixup. Everything possible to facilitate an early arrival on the 16th...More
Clean and Spacious units with modern bathroom/toilet. Great kitchen area - we only had the standard room too!! Great outdoor covered pool. Yummy restaurant and fantastic service. Lockable small sheds which were perfect for our pushbikes.
Thank Christine D
Response from QualityNapier, Manager at Quality Inn Napier TravelResponded 8 September 2017
Thank you for taking the time to submit feedback. We are happy you enjoyed your stay and hope to see you again.
Spent one night here on business. The staff here are really nice and are better than the actual hotel they work in. This is an old school building with good sized rooms and quite spacious bathrooms. Heating is via a split system that means your...More
Response from QualityNapier, Guest Relations Manager at Quality Inn Napier TravelResponded 23 August 2017
On behalf of the entire Quality Inn Napier team I would like to thank you for your stay.
We appreciate you taking the time to share your feedback. This is most valuable as we pride ourselves on customer service and aim to provide a pleasant...More
US$85 - US$128 (Based on Average Rates for a Standard Room)
#18 Luxury Hotel in Napier
Non-Smoking Rooms ,
Number of rooms
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