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The County Hotel Napier

1,076 reviews
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Traveller (209)
Room & Suite (46)
Dining (28)
Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,076)Write a Review
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All reviewscomplimentary portchurchill barwine street restaurantart decoold world charmwine centreboutique hotelnew zealandstep back in timelittle touchesfood and winefirst floorwonderful stayhawkes baycentre of townacross the roadvisit napier
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121 - 125 of 1,049 reviews
Reviewed 26 March 2017

Didn't stay at the Hotel but it looked nice. Had dinner in their Churchill bar restaurant. The sea food platter for two is outstanding Sheila gave us a great service. Wine list was good. Had lunch there and went back for dinner. Great place. Eat...More

Thank dieteraz
Response from ChristopherNapier, Owner at The County Hotel NapierResponded 5 April 2017

Hello and thank you for your review of the Wine Street restaurant and bar. We're glad you had a great dining experience and literally came back twice in one day which is a wonderful compliment. You can't beat outdoor dining on a great day and...More

Reviewed 26 March 2017

My partner was celebrating a special birthday so I booked us for a weekend package. Great service, Ruru room was perfect, staff made her feel special, food was great- we dined both nights + had friends in as well and all were suitably impressed. Had...More

Thank ruralharcourts
Response from ChristopherNapier, Owner at The County Hotel NapierResponded 5 April 2017

Hello and thank you for your review of The County Hotel, we appreciate it and so glad that you had a great time. We try very hard to make people feel welcome and that they go away feeling they received value for money especially when...More

Reviewed 25 March 2017 via mobile

Great place to stay in the heart of the City. Lovely friendly staff (including the welcome glass of port) who couldn't do enough for us or our travelling group. Good sized rooms with all the usual amenities and a comfy bed. A great Art Deco...More

Thank shamr0cks4
Response from ChristopherNapier, Owner at The County Hotel NapierResponded 5 April 2017

Hello and thank you for taking the time to post your review of The County Hotel. We appreciate it. We're glad you enjoyed the service of the staff and the facilities here at the Hotel. The port and the library area are a popular spot...More

Reviewed 18 March 2017

This property is situated in a prime location and is literally right in the heart of the city with great parking facilities! From the moment we arrived we were welcomed from the lovely Penny at reception. I have to say that this hotel has a...More

Thank lynnette2017
Response from ChristopherNapier, Owner at The County Hotel NapierResponded 19 March 2017

Lynnette, thank you for your wonderful review of Wine Street Restaurant, Churchill's Bar & the Hotel. We appreciate your kind words and we will pass on all your wonderful comments to our amazing staff across the whole Hotel. We look forward to seeing you back...More

Reviewed 16 March 2017

An unusual hotel. Good location in the heart of the Art Deco area. The heart is obviously in the right place but the details let it down. In general the whole was understaffed for what they were trying to achieve. The food and wine were...More

Thank jrcjo
Response from ChristopherNapier, Owner at The County Hotel NapierResponded 19 March 2017

Thank you for your review and we appreciate the time you took to post it. We were disappointed to read we had fallen short of our usual high standard of customer service and satisfaction and take all feedback seriously - especially as it relates to...More

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Traveller (209)
Room & Suite (46)
Dining (28)
Hotel & Grounds (171)
Bathroom (15)
Business Centre & Event Rooms (4)
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$114 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Napier
#15 Romantic Hotel in Napier
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$114 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Napier
#15 Romantic Hotel in Napier
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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