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The County Hotel Napier

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The County Hotel Napier
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951 Reviews from our TripAdvisor Community

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Showing 929: English reviews
Dublin, Ireland
Reviewed 22 July 2016 via mobile

We were only in Napier for 1 day, but delighted with our stay in The County Hotel. Bang smack in the centre of town, and a stones throw from the beach. One of the few original hotels remaining from the earthquake in the 30's, it has kept every bit of its old school charm, but importantly moved with the times...

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Helpful?
Thank Karlos435
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Karlos435 I am delighted you enjoyed your stay with us and took advantage of our fabulous location and spending time in one of Napier's beautiful pre-earthquake buildings. The team will be delighted to know they made your time with us enjoyable and I will be sure to pass your kind words along to everyone.

London, United Kingdom
Reviewed 17 July 2016

Second visit in 18 months and still my favourite hotel in the world. Staff friendly, efficient, caring and interested. Edwardian and later art deco decor has been retained everywhere and is stunning. Beautiful original wood, vaulted ceilings. Both rooms I've stayed in were huge with great bathrooms. The Churchill bar is fun and well stocked. Bar staff friendly and knowledgeable...

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Helpful?
Thank MarkDaisy
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear MarkDaisy It was wonderful having you back to stay with us again and I am overjoyed to hear you enjoyed your second stay with us as much as the first! We thank you for your comments and look forward to your next trip to Napier!

Reviewed 16 July 2016 via mobile

Amazing place to stay. Staff were so friendly and accommodating, we really felt like part of the family. Rooms were great, food fantastic and the building itself is such a piece of history and beautifully restored. Loved the atrium library. Will be back.

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Helpful?
Thank Geoff C
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Geoff C The staff will be very happy to read your gracious comments and I shall be sure to pass them on to the whole team. Thank you for taking the time to share your thoughts of the County Hotel here, we look forward to seeing you again in the future.

Wellington, New Zealand
Reviewed 14 July 2016

We decided to celebrate our 20th wedding anniversary in Napier. This hotel was our choice and what a fantastic choice it was. Nothing was too much trouble. The rooms are beautifully decorated and furnished from the Art Deco era. I couldn't thank this team enough for making our long weekend away so special. The hotel restaurant was excellent, as was...

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Helpful?
Thank jacquicoxnz
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear jacquicoxnz Congratulations on your 20th wedding anniversary! I am delighted that you chose to celebrate here with us at the County and I am thrilled we made the occasion a special and memorable one for you both! It was a pleasure to have you both here with us and we hope to welcome you back on your next special...

Napier
Reviewed 11 July 2016

fantastic service in the restaurant, great food, relaxed atmosphere to enjoy dinner with your partner, what a place, good old fashioned service with a smile. loved the decor, music not too loud, which is something that usually annoys me in other places, there was a jazz band in the bar as well, which added to the character.

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1Thank Norbert P
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Norbert P It sounds like you had a fantastic evening in our Wine Street Restaurant and got to soak up the atmosphere and delicious food. We are very grateful to you for sharing your wonderful comments and we hope to welcome you back again for another evening with us.

Bundaberg
Reviewed 7 July 2016 via mobile

We booked two rooms as a last minute deal while travelling and it was a great decision. Historic building beautifully presented with wonderful service and everything you could need. Delicious breakfasts and dinners in the restaurant and we loved the extra touches like the decor and port in the library. What a treat! Definitely recommend.

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Helpful?
Thank Wendy D
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Wendy D I am so pleased you decided to stay with us at the County Hotel on your trip around New Zealand and got to spoil yourself with the food from our delicious Wine Street Restaurant and a nightcap in the library before bed! I shall make sure to pass your fantastic comments on to the whole team here!

Singapore, Singapore
Reviewed 4 July 2016

Beautifully styled hotel building. But not one for the modernists. Wifi a little patchy in our room. All rooms named after indiginous birds. Nice touch Library upstairs even has free port for a tipple before bedtime. Charming stay.

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Helpful?
Thank Neil_g63
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Nei_g63 The whole team here would like to thank you for your comments, I am thrilled you enjoyed your time with us and we hope to welcome you back on your next visit to Napier.

Reviewed 2 July 2016 via mobile

Stayed here for one night. Very attentive staff and really appreciated the attention to detail (and the mini muffins in my room!). A suggestion would be to leave instructions of how to turn on the tv haha I turned it on once and then could not for the life of me figure out how to do it the next day....

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Helpful?
Thank Julie F
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Julie F Thank you for taking the time to post your comments here on Trip Advisor, we are all very pleased you enjoyed your stay with us and please, always let us know if there is anything we can help you with whilst you are here! We all look forward to welcoming you back to the County Hotel on...

Brisbane, Australia
Reviewed 1 July 2016

We stayed here for one night on a quick trip around New Zealand. Napier is a very pretty city to visit, and this hotel is one of its gems. It is a beautifully restored former local government administration building. We had a room on the first floor which was spacious and comfortable with high ceilings. The bathroom was modern and...

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Helpful?
Thank TCB72
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear TCB72 I am delighted to hear you found our little city charming and that you decided to spent your short trip here with us. We pride ourselves on our personal service and the whole team will be thrilled to know that they helped you to enjoy your time here. It was a pleasure having you with us and we...

Reviewed 1 July 2016

This is a wonderful historic hotel. The service was fantastic. From personally showing us where to park instead of just telling us, to researching attractions at our next stop, to remembering our plans and asking us about them later, the staff provided friendly, efficient and personalized service. The hotel has done a lovely job of preserving its historic character with...

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Helpful?
Thank Wendy P
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Wendy P I am thrilled to hear how much you enjoyed your stay with us here at the County Hotel, and delighted that you took advantage of our fantastic Wine Street Restaurant. The staff will be very pleased to hear they helped make your stay memorable and I will be sure to pass on your comments. We would love...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Wine Street
Wine Street
Cuisines: European, New Zealand
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Winner of the Art Deco Supreme Award. The owners of Napier's County Hotel wished to combine the qualities and ambience of some of the finest hotels in the world. They have achieved this by incorporating fine service, fine dining and luxurious accommodation in line with 1930's Art Deco characteristics of Napier. The County Hotel is situated in the centre of Napier which is considered to be the 'Art Deco Capital of the South Pacific' and has captivated the emotions and senses of countless admirers. Originally built for the Hawke's Bay County Council in 1909, The County Hotel is one of only two significant buildings to have survived the massive 1931 earthquake. Faithfully refurbished as a boutique hotel, the County Hotel now stands as Napier's premier Hotel. The hotel is home to an extremely popular, multi award winning Wine Street Restaurant, the superb Churchill's Champagne Lounge, an intimate library, well-appointed function areas, conference facilities and eighteen luxurious guest rooms and offer a variety of accommodation packages. Come and enjoy this architectural masterpiece with its atmosphere of conventional luxury and allow yourself to be pampered by the attentive service of our devoted staff. ... more   less 

Additional Information about The County Hotel Napier

Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: $161 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The County Hotel Napier 5*
Number of rooms: 18
Reservation Options:
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Also Known As:
County Hotel Napier
Hotel Style:
#2 Luxury Hotel in Napier
#16 Romantic Hotel in Napier
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Questions & Answers

Here's what travellers have asked, with answers from The County Hotel Napier staff and other travellers.
2 questions
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San Francisco
7 months ago
Melbourne, Victoria, Australia
over a year ago

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Questions? Get answers from The County Hotel Napier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just check which room you will be staying in as there are quite a few different ones to choose from!”
 of 5 bubbles lynnette2017, 18 Mar 2017 | Read review
“Our good sized room on (I think ) the second floor was on the side so had no particular view but was quite quiet.”
 of 5 bubbles jrcjo, 16 Mar 2017 | Read review
“Rooms on upper floors are, we were told, quieter.”
 of 5 bubbles michaelnW1133CZ, 13 Mar 2017 | Read review
“Gorgeous rooms to which you require, spacious and extremely comfortable, your choice of a room with a balcony or not.”
 of 5 bubbles Fionahead, 5 Mar 2017 | Read review
“Corner unit allowed for cross-flow of air through windows when AC not desired”
 of 5 bubbles gtrippers, 27 Feb 2017 | Read review
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