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    Bluewater Hotel

    10 West Quay, Napier 4110, New Zealand
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    2017-12-25 2017-12-26
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    US$150
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    Traveller (41)
    Room & Suite (29)
    Dining (1)
    Overview
    • Excellent23%
    • Very good32%
    • Average18%
    • Poor18%
    • Terrible9%
    Travellers talk about
    “gin trap” (2 reviews)
    “marina view” (2 reviews)
    Internet
    Free Parking
    Breakfast Available
    Restaurant
    Bar/Lounge
    Kitchenette
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (153)
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    41 - 45 of 151 reviews

    Reviewed 14 January 2016

    Jane and staff, Biggest warmest regards to you all... The cleanest hotel I've stayed in in years, princess style comfort all New beds, great mini bar selection, on site laundry, great easy parking for our hire car, stunning views of the harbour, big spacious rooms,...More

    Thank rhaniestar72
    Response from Bluewater19, Manager at Bluewater HotelResponded 28 January 2016

    Linda & Teresa, Thank you for your kind review on your stay at Bluewater Hotel. It is always a pleasure to read such positive feedback from our overseas guests. We are so pleased that you had an enjoyable and memorable stay whilst here in New...More

    Reviewed 10 January 2016

    Always found a park outside, (stayed here with a bunch of girls for my hens night) Walking distance to food, wharf, bars. Huge nice comfy bed, great view, balcony was handy (filthy smokers) very spacious rooms too. Staff were friendly, easy to book, very clean....More

    Thank Rowzie_posie
    Response from Bluewater19, Manager at Bluewater HotelResponded 25 February 2016

    Thank you so much for taking your valuable time to write this review Good to hear you enjoyed your stay Hope the wedding day goes well too Thanks

    Reviewed 10 January 2016

    When booking 2 bedroom apartment was told that there was a lift to 2nd floor BUT not told that to get to bedrooms was steep 13 step staircase. Definitely not suitable for our party of 86,80 and 77 year olds.. Lounge on first level was...More

    1  Thank Gloria74_13
    Response from Bluewater19, Manager at Bluewater HotelResponded 1 March 2016

    Very disappointed in the review given, The guest was very threatening towards the staff, saying if we did not do as he said immediately, he would post a bad review on Trip Advisor. Our website shows an internal staircase in the pictures of the 2...More

    Reviewed 17 December 2015

    Awful room, located INSIDE a guest laundry. Unfriendly staff wouldn't let us change rooms even though the place was empty (now I know why it was empty!). Staff not keen to help out in any way and are very rude. If we hadn't pre-paid there...More

    Thank libbyg263
    Response from Bluewater19, Front Office Manager at Bluewater HotelResponded 23 December 2015

    Bluewater Hotel is a highly successful business, and maintains an occupancy of between 85% to 100% at all times. In response to your comments on Trip Advisor, we would like to address these issues as follows: We pride ourselves on our customer service which is...More

    Reviewed 11 December 2015 via mobile

    Allowed us in early which was most appreciated. Great room only problem was some noise from the next door bar which was noticeable but not prohibitive. Of interest family who live locally immediatly said that the bar noise would be an issue when we said...More

    Thank Jonathan H
    Response from Bluewater19, Manager at Bluewater HotelResponded 25 February 2016

    Sorry about the noise from the bar, but hopefully we have resolved this issue. New owners took over the restaurant and bar on Monday and are keen to work more closely with the Hotel Hope you will give us another chance next time you are...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$86 - US$233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 On the Beach Hotel in Napier
    • Room types
    • Kitchenette
    • Number of rooms
    • 49
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Orbitz, Cancelon and TripOnline SA so you can book your Bluewater Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Hawke's Bay Region >
    • Napier
    Add Photo Photos
    Traveller (41)
    Room & Suite (29)
    Dining (1)
    Hotel & Grounds (28)
    Bathroom (3)
    Family and Play Areas (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Rachelle M
    4 December 2016|
    Answer
    Response from Bluewater19 | Property representative |
    dear Rachelle, Thank you for taking the time to fill out the online survey, all feedback is great to help us with improvements for future guests, On behalf of the team I am very disappointed to hear that we did not meet... More
    1
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    Room Tips
    "Upper levels have good views :)"
    Read review
    "Certainly avoid ground floor rooms unless others have been upgraded. Suggest talk with management."
    Read review
    "Try a second level room if having a conference. The view from the conference room is fabulous"
    Read review
    "Furthest away from the bar for a quiet night"
    Read review
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