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The Crown Hotel Napier

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Traveller (151)
Room & Suite (90)
Pool & Beach (2)
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Overview
  • Excellent67%
  • Very good28%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“milk and honey”(145 reviews)
“premium studio”(14 reviews)
“pillow menu”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (1,267)
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1,238 results
Traveller rating
846
343
39
7
3
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LanguageEnglish
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846
343
39
7
3
Show reviews that mention
All reviewsmilk and honeypremium studiopillow menuexcellent hotelspa bathseparate toiletbedroom suitemini barrestaurants and barsacross the roadhuge bathroomwest quaysea viewlovely roomgreat spotgood sizecar parking
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121 - 125 of 1,238 reviews
Reviewed August 1, 2017

I have stayed here many times in the last year and I have never been disappointed, everything is always immaculate and the team do a fantastic job at delivering more than just customer service. I would highly recommend.More

Review collected in partnership with this hotel
Thank craigk377
Response from MicheleCole, Owner at The Crown Hotel NapierResponded August 9, 2017

Dear craigk377 It's always a pleasure in welcoming you back to our hotel and thank you for the feedback particularly regarding our wonderful team here at the hotel as they do appreciate your comments. We look forward to seeing you again soon. Kind Regards Michele...More

Reviewed July 30, 2017

The room I was allocated was fabulous. The spa bath was a real treat. The staff were fantastic and very helpful, especially the young receptionist who helped us on Saturday. There was absolutely nothing to fault.

Review collected in partnership with this hotel
Thank ady_leigh
Response from MicheleCole, Owner at The Crown Hotel NapierResponded August 9, 2017

Dear ady_leigh Glad to hear you enjoyed the amenities and facilities within the hotel during your recent stay with us. Thanks for your lovely feedback especially regarding our Front Desk staff. Kind Regards Michele Cole

Reviewed July 29, 2017

Although it was a short overnight business trip, I was very impressed with the Crown hotel. At our conference, we received endless water, tea and coffee. And the most delicious morning teas, afternoon teas and lunch! The bed was luxurious with a pillow menu at...More

Review collected in partnership with this hotel
Thank carly_bramley
Response from MicheleCole, Owner at The Crown Hotel NapierResponded August 9, 2017

Dear carly_bramley Pleased to hear that your conference went well and thank you so much for the wonderful feedback. It was a pleasure in having you stay with us. Kind Regards Michele Cole

Reviewed July 28, 2017 via mobile

My sister and I stayed four nights at this hotel. It is very clean and modern. Lots of room. It is right at the main street of Ahuriri. Lots of wonderful cafes and shops. A few murals around the hotel. Helpful staff. Great for solo...More

Thank Wendy K
Reviewed July 24, 2017 via mobile

This is the second year that we have stayed at the Crown Hotel in Napier and certainly would stay there again. Although slightly out of the Napier City, the comfort and style of the hotel makes it worth while. Spacious rooms, clean, modern and well...More

Thank johncK6328VL
Response from MicheleCole, Owner at The Crown Hotel NapierResponded July 25, 2017

Dear johncK6328VL It was a pleasure to welcome you back to the hotel and thank you for the lovely feedback. We look forward to seeing you back again in Hawkes Bay in the future. Kind Regards Michele Cole

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Beachfront
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$126 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Napier
#3 Luxury Hotel in Napier
#6 Romantic Hotel in Napier
#9 Business Hotel in Napier
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$126 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Napier
#3 Luxury Hotel in Napier
#6 Romantic Hotel in Napier
#9 Business Hotel in Napier
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (151)
Room & Suite (90)
Pool & Beach (2)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
psychedgurl
December 31, 2017|
AnswerShow all 2 answers
Response from Martin C | Reviewed this property |
Sorry for delay, the answer is YES....
0
Votes
Kate287
November 16, 2017|
AnswerShow all 5 answers
Response from Martin C | Reviewed this property |
Some shops, pharmacy etc nearby & best restaurant is 3 doors up. Napier is 45 mins walk around the bluff. Hotel is very good, in our experience.
1
Vote
climax46
March 9, 2016|
Answer
Response from Scott J | Reviewed this property |
Yes
0
Votes
Room Tips
"I had a room facing north looking directly out over the Bay - a lovely aspect."
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"Book a suite"
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"Wonderful room, lovely view, 2 bedrooms and one bath. Quiet and clean"
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"Avoid the 1st floor...too much street noise."
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