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The Crown Hotel Napier

1,235 reviews
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Traveller (144)
Room & Suite (88)
Pool & Beach (2)
Overview
  • Excellent67%
  • Very good28%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“milk and honey”(144 reviews)
“heritage suite”(14 reviews)
“premium studio”(14 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
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Reviews (1,235)Write a Review
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826
336
37
7
3
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All reviewsmilk and honeyheritage suitepremium studiopillow menuexcellent hotelspa bathseparate toiletmini barbedroom suiterestaurants and barsacross the roadsea viewlovely roomgreat spotgood sizehawkes baycar parking
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131 - 135 of 1,209 reviews
Reviewed 3 May 2017

Great stay at this lovely hotel. Nothing to fault about it. Staff are super helpful and lovely. Room service recommended the best meals. Room was comfy and nice to relax while continuing with work. I must mention the large shower box. It had enough room...More

Thank Talaleu
Response from MicheleCole, Owner at The Crown Hotel NapierResponded 23 May 2017

Dear Talaleu Thank you for taking the time to post your lovely review. So pleased that you had a relaxing and enjoyable stay with us even though it was for work! We look forward to hopefully welcoming you back to The Crown Hotel in the...More

Reviewed 1 May 2017 via mobile

Stayed in 7 hotels on our trip and this was the best! Really great staff and convenient location. Room was lovely, great decor and clean. Hired some bikes from reception to do the wine tour and would highly recommend this.

Thank Lyndsey S
Response from MicheleCole, Owner at The Crown Hotel NapierResponded 23 May 2017

Dear Lyndsey Thanks for such a lovely review and so pleased we rated the best out of your travels. Thanks again. Michele Cole

Reviewed 1 May 2017

Lovely room, terrific location, comfy bed, friendly staff. We were super frustrated by the tricky wi-fi, however. It was very difficult and time consuming to log on and then oftentimes it didn't actually work, even though we were technically logged on, so we would have...More

Thank Joan J
Response from MicheleCole, Owner at The Crown Hotel NapierResponded 2 May 2017

Dear Joan Thank you for your review and apologies that you had issues with your wifi during your recent stay with us. I am not sure what the issue was as we have not had this problem whilst we have checked on it. Apologies once...More

Reviewed 29 April 2017

From check in to check out, the service was prompt and professional. Our room had a balcony and overlooked the water. The rooms are updated and very clean and comfortable! We will definitely stay here again when we are in the area. Be cautioned -...More

Thank Ashton P
Response from MicheleCole, Owner at The Crown Hotel NapierResponded 2 May 2017

Dear Ashton Glad you enjoyed your recent stay with us and thank you for your feedback! We do not advertise that the 'Alfresco Hour' is complimentary so not sure why you thought that. We do hope you will return to stay with us in the...More

Reviewed 27 April 2017

Great location by the sea, very clean rooms with top quality towels, facilities, bedding & services. Staff were friendly and helpful. Nothing was a bother and service instant. Taxi was prompt . The chemist across the road, handy. Beautiful walkway around the harbour and to...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Beachfront
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Business Centre with Internet Access
Banquet Room
Babysitting
Room amenities
Refrigerator in room
Minibar
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$137 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Napier
#4 Luxury Hotel in Napier
#6 Romantic Hotel in Napier
#9 Business Hotel in Napier
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$137 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Napier
#4 Luxury Hotel in Napier
#6 Romantic Hotel in Napier
#9 Business Hotel in Napier
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (144)
Room & Suite (88)
Pool & Beach (2)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
psychedgurl
31 December 2017|
Answer
Response from Alliec299 | Reviewed this property |
Yes, there is free parking underneath the building. Also street parking available
0
Votes
Kate287
16 November 2017|
AnswerShow all 5 answers
Response from Martin C | Reviewed this property |
Some shops, pharmacy etc nearby & best restaurant is 3 doors up. Napier is 45 mins walk around the bluff. Hotel is very good, in our experience.
1
Vote
climax46
9 March 2016|
Answer
Response from Scott J | Reviewed this property |
Yes
0
Votes
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12
Room Tips
"We booked a premium room which although expensive the value is in the location size and style of room. We..."
Read review
"we had a third floor room and this was perfect. No noise from other rooms."
Read review
"Rooms facing east got very hot during daylight but perfect at night."
Read review
"Best afternoon sun on the side rooms, but we really enjoyed watching the world go by from our seaview balcony."
Read review
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