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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewstop floorpool levelsmall hotelhotel restaurant isbreakfast was includednew zealandgreat balconythird floorluxury accommodationbreakfast and dinnerlarge balconystayed for nightsover christmastravel agenttwo night stayacross the roadsitting area
Our travel agent found us this little gem of a hotel in Paihia.
The staff member on Reception gave us a warm welcome and quickly handled our check in. Our room was very large, very clean and very comfortable with stunning views across to the...More
Thank Chris A
Response from PBRManager, Manager at Paihia Beach Resort & SpaResponded 15 February 2018
Dear Chris A,
Thank you for taking the time to write a review of your stay with us.
It's nice to see that you had an enjoyable stay and it is our passion to provide the best service we can to our guests whether it...More
You can't do better elsewhere! Great room, great views, great service, great restaurant on-site, great location, they attend to all the details to make your stay enjoyable. That's all I can say about the place!More
Thank Richard Y
Response from PBRManager, Manager at Paihia Beach Resort & SpaResponded 15 February 2018
Dear Richard Y,
Thank you very much for such a kind and thoughtful review.
We are pleased that the resort had everything you needed and exceeded your expectations.
It was pleasure having you stay at the resort and we look forward to welcoming you back...More
Two night stay as part of a long tour of NZ. Would have pitched it at five star were it not for the restaurant which I will come back to later. Room with balcony overlooking Tasman Sea absolutely fantastic. Really well equipped, modern, light, spotless,...More
Thank menors
Response from PBRManager, Manager at Paihia Beach Resort & SpaResponded 15 February 2018
Dear menors,
Thank you for your review.
We are pleased to see the the resort had everything you needed in particular the location, which is a very popular choice for our guests.
Sorry that you felt the food was not value for money, which we...More
Stayed for 3 nights in a spa room on the 4 floor. Positives, staff were very friendly and attentive. Grounds, pool area kept clean and tidy. Had a wonder treatment in the spa. Location great. Things that could be improved, breakfast choices were okay but...More
Thank hollydog1968
Response from PBRManager, Manager at Paihia Beach Resort & SpaResponded 15 February 2018
Dear hollydog1968,
Thank you for your review.
It is nice to see you enjoyed your stay with us and thank you for the feedback on the room and AC, which we will pass onto our housekeeping and maintenance team.
Warm regards
Paihia Beach Resort &...More
Wonderful view of bay, helpful, friendly staff who wanted to assure a comfortable stay. Tina, Jamie, Tama, Carlos and assistant resort manager Dee Pang were New Zealand nice! Restaurant Provenir very good especially for dinner. Chef Pierre is a gem.More
Thank Helen M
Response from PBRManager, Manager at Paihia Beach Resort & SpaResponded 2 February 2018
Dear Helen M,
Thank you for your kind and thoughtful review.
It was a pleasure having you stay with us and we will be sure to pass on your comments to the rest of the team.
We look forward to welcoming you back in the...More
My apologies I thought I had answered this. I do not think so. There is a Spa with Steam Room , Sauna and Massage area but I do not recall seeing a gym.