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The Waterfront Suites - Heritage Collection

Hotels.comUS$116*
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#11 of 43 Hotels in Paihia
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Waterfront Suites - Heritage Collection
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420 Reviews from our TripAdvisor Community

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Showing 406: English reviews
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Echuca
Reviewed 2 days ago NEW

This the second time we have stayed here on a birthday getaway in Paihia. Friendly helpful staff, excellent safe parking, tidy, clean well appointed appartments with comfy beds and handy for Paihia and surrounding attractions. Easy to walk out the door in an evening to about a dozen restaurants or even catch the foot ferry to Russel for a meal...

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Helpful?
Thank Caroline A
Bay of Plenty Region, New Zealand
Reviewed 1 week ago

We had a one bedroom apartment on the first floor. The check in staff were efficient and helpful. There is underground parking with a lift to upper floors and swipe key access from the street. The apartment was roomy and well equipped including a washing machine and drier - a boon for those who've been on the road for a...

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Helpful?
Thank josied1
TheWaterfrontSuites, General Manager at The Waterfront Suites - Heritage Collection, responded to this review

Thank you for your review. We appreciate feedback from our guests, and our delighted you enjoyed your stay. We look forward to welcoming you again. Best wishes The team at The Waterfront Suites Paihia

worcester
Reviewed 1 week ago via mobile

We stayed here for three nights as part of our North Island tour. The apartment we had was for really spacious with lift access from the car park. The welcome from the front desk was great and the cleanliness of the apartment superb. We weren't given the keys until the apartment had been checked, apparently there were some fingerprints on...

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Helpful?
Thank aholden862
TheWaterfrontSuites, Manager at The Waterfront Suites - Heritage Collection, responded to this review

Dear A Holden. Thank you for your review. We are glad you enjoyed your stay and look forward to welcoming you back. Warm Regards the team at The Heritage Waterfront Suites Paihia

Wigan, United Kingdom
Reviewed 1 week ago via mobile

Everything was on hand that we needed, secure car park, free good wi fi was easy to find Clean and very tidy, with washing machine etc Good location and good local shops, great sunset and water front Would definitely stay again, if we are passing by Thank you

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Helpful?
Thank CJTM45
TheWaterfrontSuites, Manager at The Waterfront Suites - Heritage Collection, responded to this review

Thank you for your review. We are glad you enjoyed your stay, and look forward to welcoming you back. Warm Regards the team at The Heritage Waterfront Suites Paihia

Sydney
Reviewed 2 weeks ago

We stayed with another couple in a two bedroom suite in late April for two nights. The apartments are comfortable for four people, but the bedroom could have been a bit bigger to allow a chair and some room for luggage Our room was on the top floor with no lift access which meant dragging luggage up the outdoor stairs....

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Thank John D
Paris, France
Reviewed 2 weeks ago

We stayed at the Waterfront for 3 nights, we had a one bedroom apartment which was very comfortable. Good kitchen with everything you need plus a dishwasher. Bedroom was spacious with a very comfortable king size bed, TV on wall and ample cupboard space for 2, the lounge area had TV with fox. The location was excellent with a short...

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Thank Tina H
Auckland Region, New Zealand
Reviewed 4 weeks ago

We stayed for 4 days just after Easter. It is an attractive looking property in a prime area of Paihia with great sea views from the front apartments. It was clean and tidy and the staff were pleasant. The bathroom unfortunately let the whole apartment down. It looked like it would have been more suited to a hospital!. Badly lit...

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Thank FMC22
Auckland, New Zealand
Reviewed 4 weeks ago

Our family stayed here in for Easter 2017 and it was great! It was in a great location for all our day tripping. A few minor things - no scissors in the kitchen; no mirrors in the bedroom and the lighting in the main area seemed random.

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Thank Eleda_NZ
Sydney, Australia
Reviewed 18 April 2017 via mobile

A very nice hotel in an excellent location. Room is excellent, clean and has everything you need. Very modern and smart. Secure entry to street and room. Parking below building and a short walk to everything.

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Thank josso_4
Auckland, New Zealand
Reviewed 17 April 2017 via mobile

This was our third stay at the waterfront apartments which have never failed us in their quality of service, and apartment amenities. Spacious rooms and quality furniture with secured parking and centrally located. The picture of the swimming pool is a bit deceptive as it is small and not well heated. All in all great place. Panoramic views if you...

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Helpful?
Thank Sid B

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about The Waterfront Suites - Heritage Collection

Address: 100 Marsden Road, Paihia 0200, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Price Range: $160 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Waterfront Suites - Heritage Collection 5*
Number of rooms: 25
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Also Known As:
The Waterfront Hotel Paihia
The Waterfront Suites - Heritage Collection Paihia, Bay Of Islands, New Zealand
Hotel Style:
#7 Luxury Hotel in Paihia
#7 Family Hotel in Paihia
#13 Romantic Hotel in Paihia
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Questions & Answers

Here's what travellers have asked, with answers from The Waterfront Suites - Heritage Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with access to the lift”
J396UXjohnd, 10 May 2017 | Read review
“We were on ground level overlooking the lap pool, it was quiet during our stay, we were here at the beginning of winter.”
755tinah, 10 May 2017 | Read review
“1 b/r apartments are on the first floor, 2 b/r on the second, 3 b/r on the third. 3rd floor on the front would give excellent views.”
  • Bathroom in 1 bedroom apartment
FMC22, 2 May 2017 | Read review
“Pay the extra for a Sea View. Well worth it”
juden2013, 16 Mar 2017 | Read review
“Ground floor rooms have cars parked right outside. Handy if it's yours, not so private if not.”
pamhY4867IE, 10 Mar 2017 | Read review
5 of 5
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US$116* /night
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Prices are for 1 room, 2 adults
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