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Ann's Volcanic Rotorua Motel and Serviced Apartments

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#62 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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214 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Jyvaskyla, Finland
Reviewed 15 November 2015

The staff was fantastic and helped us a great deal to get good offers, do our laundy and find places to spend our time in. Our apartment was clean, really spacious, had a good shower, and a spa pool outside. The bed was very comfortable as well.

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Helpful?
1Thank Tutta6
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Tutta6, We really appreciate your comments! When a guest remarks on their stay with us so positively it boosts our confidence that we are running the motel well. We do look forward to seeing you in the future and hope you enjoyed your trip around New Zealand. Ann's Volcanic Rotorua Motel : )

Melbourne, Australia
Reviewed 8 November 2015

If you are looking for a room that is comfortable, affordable and in a prime location then this is the hotel for you. The room was very clean and spacious with its own outdoor spa. The water was hot and the bed was comfortable. The owners were more than happy to accommodate our needs even getting us extra heaters when...

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Helpful?
Thank Froggrrl28
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Froggrrl28, Wow what an amazing review! Thanks for taking the time to review you stay with us in June. It really makes our day to read such a glowing review from previous guests. We hope you had an amazing break in Rotorua! Ann's Volcanic Motel : )

Wellington, New Zealand
Reviewed 26 October 2015

We stayed for 4 nights, handy to everything. Quiet Motel. Free daily Room Service, , Superior Studio & Patio, limited kitchen size, but had a fridge & microwave plus 2 hot plates if needed. We were out each day, so the Motel was adequate for our needs.

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Helpful?
Thank Fairytale2013
Robyn_Manager, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Fairytale2013, It's great to hear you enjoyed your stay with us last month. We love it when guests return since they enjoyed every their previous stay so much. We appreciate you like our service. We hope you enjoyed your time in Rotorua and hope to see you back here next time! : ) Ann's Voclanic Motel

Auckland, New Zealand
Reviewed 3 October 2015

For the price, I was impressed. A good basic motel, spotlessly clean, lovely comfy beds with fresh clean bedlinen and well kitted out for a short stay. Travelling with young kids, we chose to eat in our room - facilities were easily enough to prepare simple meals and there was everything we needed. Staff were helpful and friendly, we had...

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Helpful?
Thank melk394
Robyn_Manager, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Melk394, Thanks for taking the time to review your stay with us this month. We are so happy to hear you enjoyed your stay with us in October. It's awesome to hear you found our staff helpful and friendly and rooms spotlessly clean and comfy beds! We hope you had some great days up the field. Ann's Volcanic Motel

Ohakune
Reviewed 6 September 2015

The outside of the Motel looks a bit outdated but inside they are very modern, neat and tidy. Had a 2 bedroom unit with spa pool for 4 of us and we found it very clean, quiet, comfortable and reasonably priced. Only stayed one night but the unit is well set up with a laundry, kitchen and 2 bathrooms for...

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Helpful?
Thank kune77
Robyn_Manager, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Kune77, Thanks for reviewing your recent stay here at Ann's Volcanic Motel. It's great to hear that you enjoyed stay with us and that you found all the facilities very modern, clean, tidy and pleasantly surprised.We do try to make each guests stay comfortable and inviting. It's awesome to hear you won the finals in Rotorua and look forward...

Richmond, Virginia
Reviewed 17 May 2015

Ann's Volcanic Rotorua Motel was exactly what we needed, when we needed it. Prior to staying at Ann's, my family and I had been staying in a musty hostel in the bush for four days, so once we walked into our clean, bright, nice smelling motel room at Ann's we knew we had picked the right place. Ann is incredibly...

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Helpful?
Thank padcrasher
Swindon
Reviewed 2 April 2015

This was the first motel of our trip with friends, and we had booked the Family Two-Bedroom Suite with Spa Bath for the four of us. Our first impressions weren't good as there was a huge yellow duck on the Reception roof! Even though we arrived late afternoon, there was no-one at Reception and we had to ring a bell...

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Thank Sue T
Auckland Region, New Zealand
Reviewed 25 February 2015 via mobile

I booked through hotels.com and the pictures they have put up are very misleading. I booked a "superior suite" at $119 which showed a recently refurbished room. For the price I expected basic but clean and modern like this pictures. However what I got was a very tired and need of repair unit. The bathroom especially needs an upgrade. The...

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Helpful?
Thank Jade H
Nathan_107malfroy, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Jade I am sorry about the television as we have updated it. The rooms are clean and thoroughly done all the time. That day we had already closed earlier due to bookings which were full. The room is quite clean and nice. Thanks

Auckland Region, New Zealand
Reviewed 5 February 2015 via mobile

A cute and friendly little motel. This is where I stayed and will be staying everytime in rotorua. It is pets friendly. Very homely vibe which made our stay very comfortable. Love the open spa pool in the back yard too.

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Thank Barbara Z
Nathan_107malfroy, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Barbara Thanks for the lovely review . hope to see you soon again. :0

New Zealand
Reviewed 28 January 2015

I booked this Motel for the night of the 24/1/15. I booked at the beginning of January, a room that slept four people as I had a friend coming over from the UK and we were travelling around. I received confirmation that I had booked this on the 05/01/15. Booked via AA travel. I then received an email in my...

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Helpful?
1Thank Trixiedixey
Nathan_107malfroy, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Helgra It was a booking system error as we were changing it to a new system at that time when you booked for which I apologise. As a professional I booked to an alternative accommodation for two people. The accommodation replied me that they had a room for two people which I booked for. So we sorted it out...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Opened in 1997, in the inner circle of Rotorua City, New Zealand. Featured in Lonely Planet Guide Book for 15 years and close to Rotorua shopping centers, Golf Courses, and main tourism sights. Our charming accommodation is world famous for friendliness. We offer self catering suites and studios which are quiet and spacious. Perfectly suited for a romantic gateway for two, a holiday for the whole family or a business stay. ... more   less 

Additional Information about Ann's Volcanic Rotorua Motel and Serviced Apartments

Address: 107 Malfroy Road, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $82 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ann's Volcanic Rotorua Motel and Serviced Apartments 2.5*
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Also Known As:
Anns Volcanic Hotel
Hotel Style:
#26 Spa Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Ann's Volcanic Rotorua Motel and Serviced Apartments staff and other travellers.
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Questions? Get answers from Ann's Volcanic Rotorua Motel and Serviced Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles JoyGAuckland, 10 Aug 2016 | Read review
“Ground floor Units (Our Unit was at the back of Complex and very quiet.)”
 of 5 bubbles Fairytale2013, 26 Oct 2015 | Read review
“The one bedroom units have bigger courtyards. Book direct to get their best value prices.”
 of 5 bubbles 387LisaL, 18 Jan 2015 | Read review
“For couples, the one bedroom is perfect.”
 of 5 bubbles VipulNz, 6 Dec 2014 | Read review
“Pick a better place, there are lots in Fenton Street, which look nicer.”
 of 5 bubbles aussielady2014, 29 Nov 2014 | Read review
5 of 5