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Apollo Hotel Rotorua

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#49 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Apollo Hotel Rotorua
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147 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Reviewed 8 November 2016 via mobile

The Apollo Hotel was perfect and we thoroughly enjoyed it. Room was warm and inviting. It had all the we needed for the weekend, the staff were easy going but attentive and they were just a delight. You knew they were there, but you didn't see them. Location was excellent, not far from the centre of town but not on...

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Helpful?
Thank Judi T
Apollo Hotel R, General Manager at Apollo Hotel Rotorua, responded to this review

Dear Judi Thank you for taking the time to leave your feedback on your recent stay with us. It is with comments such as yours that we can ascertain our levels of comfort and service. I am delighted to hear that you enjoyed your time with us. We would love to accommodate you here again in the near future. Kind...

Wellington, New Zealand
Reviewed 6 November 2016

A large number of whanau flew in for a wedding in Rotorua. The reception was held at another venue which also provided accomodation but when we checked out the Apollo we found that it provided just the same services for a more affordable price. A bonus was being able to to access sky for the sport - a bit of...

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Helpful?
Thank bruceandpolly
Apollo Hotel R, Manager at Apollo Hotel Rotorua, responded to this review

Dear Bruce and Polly Thank you for your valuable feedback. We sincerely appreciate the time and effort you have taken to provide us with such valuable feedback. I will ensure your feedback is shared with the team. We look forward to welcoming you back on your next visit to Rotorua. Kind Regards Deepak Mehta Hotel Manager

Reviewed 30 October 2016 via mobile

Nice hotel, very friendly people. I choose Apollo for a business trip, since it was near to the workplace. It is about 2 km from Rotorua town center, which is no problem when you have a car. If you have no car, there is a bus, but that only runs until 5:30 pm on weekdays and once every two hours...

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Helpful?
Thank Peter B
Apollo Hotel R, General Manager at Apollo Hotel Rotorua, responded to this review

Dear Peter Thank you for your valuable feedback and it is greatly appreciated. Thank you for taking the time to share your experience. We look forward to welcoming you back again. Kind Regards Deepak Mehta Hotel Manager

Ruapehu, New Zealand
Reviewed 25 October 2016

Would recommend this hotel. Easy to find. good parking, welcoming staff,very clean & well maintained.Good large bed. Had A/C but didn't use. Spa pools under cover outside by swimming pool. Hotel right next door to Whakarewarewa Village. Thanks Apollo.

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Helpful?
Thank Alastair M
Apollo Hotel R, General Manager at Apollo Hotel Rotorua, responded to this review

Dear Alastair I'm delighted you enjoyed your stay with us and met our fantastic staff. Thank you for this, it allows me to personally acknowledge the team's great customer service. Thank you for sharing your experience. We look forward to welcome you again in near future. Kind regards Deepak Mehta Hotel Manager

Hamilton, New Zealand
Reviewed 16 October 2016

Booked a weekend getaway with Apollo, what a great idea. Right from the start the staff were amazing. Clean and comfortable rooms and really quiet. Would recommend Apollo to anyone staying in Rotorua.

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Helpful?
Thank jooles93
Apollo Hotel R, Manager at Apollo Hotel Rotorua, responded to this review

Dear Jooles93 Thank you very much for your feedback of your recent stay. We strive to be the best 4 star plus hotel. We are delighted to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you again in the near future. Your feedback is very helpful. Kind Regards Deepak Mehta Hotel Manager

New Zealand
Reviewed 16 October 2016 via mobile

Staff were very nice. Bed was a bit of let down as was advertised as king but we ended up with two singles pushed together. Room was nice and clean although it did look a lot smaller than the photos showed. Few dings and touch ups that could be done. Bit weird there is no sink yet there's a jug...

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Helpful?
Thank Bitty97
Apollo Hotel R, Manager at Apollo Hotel Rotorua, responded to this review

Dear Bitty97 I apologies that we did not meet your expectations on this occasion. Your feedback is very useful and will help us to continue to make improvements throughout the hotel. Thank you for mentioning about our helpful staff and thanks again for taking the time to provide us with valuable feedback. Kind Regards Deepak Mehta Hotel Manager

Melbourne, Australia
Reviewed 30 September 2016

There is no air conditioning in the hotel whatsoever, you need to open your window which causes two issues: 1. the noise from passing traffic and wait for it... 2. the awful smell of sulhur dioxide exhausting from the Maori historical village two doors futher away. These thermal pools and gas exhausts are an awful smell so you need to...

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2Thank Shane12345ab
Reviewed 29 September 2016

Stayed 4 nights reception staff amazing so helpful and have a great knowledge of the area. Had interconnecting rooms with teenage family well appointed clean and very comfortable. Good location easy access to the local attractions. Hotel is in a quiet location which was excellent.

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Helpful?
Thank Dave Sharlane D
Apollo Hotel R, Manager at Apollo Hotel Rotorua, responded to this review

Dear Dave Thank you for your valuable feedback. It is great to hear that you enjoyed the services and found the staff helpful. We hope to have the opportunity to welcome you back again in the near future. Kind Regards Deepak Mehta Hotel Manager

Reviewed 27 September 2016 via mobile

Stayed at the Apollo Hotel for one night Upon arrival reception helpful and polite Had interconnected rooms for children Both have modern bathrooms Small balcony and nice bedding Hotel is well kept and clean Has a guest laundry at a small charge for wash powder Highly recommend the interconnected rooms for family stays Value for money hotel

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Helpful?
Thank David B
Apollo Hotel R, Manager at Apollo Hotel Rotorua, responded to this review

Dear David Thank you very much for your comments and we are delighted you enjoyed your stay. I have noted your comments regarding how helpful the staff were.Thank you for this, it allows me to personally acknowledge the team's great customer service. We look forward to welcome you again in near future. Kind regards Deepak Mehta Hotel Manager

Nelson-Tasman Region, New Zealand
Reviewed 24 September 2016

We had a lovely stay here the bed was really comfy and the staff were very friendly and helpful. it was quiet without road noise. only thing that was annoying was no seperate sink for doing dishes or drinking water or filling the jug. thank you.

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Helpful?
Thank Sharon T
Apollo Hotel R, Manager at Apollo Hotel Rotorua, responded to this review

Dear Sharon Thank you for your valuable feedback. We sincerely appreciate the time and effort you have taken to provide us with such valuable feedback. I will ensure your feedback is shared with the team. We look forward to welcoming you back on your next visit to Rotorua. Kind Regards Deepak Mehta Hotel Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Apollo Hotel Rotorua

Address: 7 Tryon Street, Rotorua 3010, New Zealand (Formerly Quest Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $118 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Apollo Hotel Rotorua 4.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Quest Rotorua Hotel Rotorua
Hotel Style:
#21 Spa Hotel in Rotorua
#35 Luxury Hotel in Rotorua
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Questions & Answers

Questions? Get answers from Apollo Hotel Rotorua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the courtyard/pool where the quietest during our group of 15s visit.”
 of 5 bubbles sherylm468, 18 Jan 2017 | Read review
“Pure Luxury but Worth It!!!!”
 of 5 bubbles LisaWalker, 7 Jan 2017 | Read review
“Room 110 was quiet & opened out to the pool & spa area.”
 of 5 bubbles WPH-Sydney, 5 Jan 2017 | Read review
“Very quiet and bed was graet, the best away from home sleep we've had in a long time.”
 of 5 bubbles kobiel2015, 8 Nov 2016 | Read review
“There are lovely rooms opening onto pool complex.”
 of 5 bubbles bruceandpolly, 6 Nov 2016 | Read review
5 of 5