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Lake Rotorua Hotel

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Lake Rotorua Hotel
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231 Reviews from our TripAdvisor Community

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Showing 214: English reviews
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Reviewed 1 week ago NEWvia mobile

Room is filthy cushions are stained, rubbish left outside room. Windows are so dirty surfaces have not been wiped down properly and no toilet paper left on roll. This lighting is awful. I'm happy we are only staying one night. Not adequate blankets or pillows. Save your money and sleep in your vehicle it will be much cleaner.

Thank georgiastevenson
Reviewed 1 week ago via mobile

The room was clean, linens were rough, wi-Fi would only work in lobby! It was quite conviene to city. Pillows were not varied, not soft. Parking was okay. Non-smoking rooms available. The continental breakfast was mainly toast, juice, & cold cereal. Enough to hold us over until we could get to a restaurant.

Thank JelliBellyRN
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi JelliBelly RN, Thank you for the feedback. We would like to know more about the wi-fi connectivity problems that you have faced, as we have upgraded our Wi-Fi facilities recently. We would appreciate it if you could contact us directly so we can make sure the same will be actioned. As for our breakfast, we serve a standard continental...

Columbia, South Carolina
Reviewed 2 weeks ago

Nice hotel. Set up with a room and living room. Had a queen and 2 twin beds. Room was clean. Nice hot tub. Not very convenient to restaurants in Eat Street area. Across the street from a gym that you can use for $10 NZD. Would try and stay closer to downtown if we were to take this trip again,...

Thank Jake K
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Greetings, Thank you for your feedback. We are happy that you enjoyed your stay and that you find our location very convenient to nearby establishments. We are looking forward to having you stay with us again.

Reviewed 4 weeks ago via mobile

Stayed in an apartment with 2 double beds and a kitchen/ living area. Great location, staff were so friendly and the pool was easily accessible. The apartment was spacious and clean and the beds were very comfortable.

Thank Eileen M
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Eileen, Thank you for your feedback. We appreciate that you find our hotel convenient and enjoyed your stay. We sincerely hope that we will have the immense pleasure in welcoming you back to the Lake Rotorua Hotel for many more memorable stays in the years to come.

London, United Kingdom
Reviewed 17 March 2017

Very nice and clean room. Basic decoration. The front desk staff were lovely. Harry (forgive me if I didn't hear his name properly) was very polite and quick to respond. Great location, about 20 minutes walk from the center of town.

Thank Kat T
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Kat, Thank you for taking the time to review our Hotel. You are spot on, I will convey your regards to Harry.We look forward to accommodating you again in the future.

Bangkok, Thailand
Reviewed 7 March 2017 via mobile

We only stayed here for a night. The rooms were ok, but nothing special. We had some issues with the management. We were late checking out and they charged us $20 for it. First of all, check out time is at 11:00 am. Internationally, the standard is noon. Many hotels allows you to check out as late as 4 pm....

Thank Chane_Steiner
Dublin, Ireland
Reviewed 23 February 2017

Is this place luxurious? No. But are you paying luxurious prices? No. This place suited our needs perfectly. Good location, easy to get everywhere and lots of free parking. Perfect. The beds were comfy and the apartment pretty comfy, The cleaning service offered was minimal, but thats no big deal really. Staff were friendly, and we enjoyed our stay. We...

Thank Orla B
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Dear Orla, Thank you for your feedback. We appreciate that you find our hotel convenient and enjoyed your stay. We are looking forward to see you again.

Southbourne, United Kingdom
Reviewed 18 February 2017 via mobile

Good location to visit the many attractions of Rotarua. Walking distance (about a mile) to Eat Street for your evening dinner. Comfortable beds and friendly staff who gave us a couple of discounts for local places to visit

Thank Linda12345678
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Linda, Thank you for your comment. We hope you had a good time in Rotorua. We look forward to seeing you again soon.

Reviewed 14 February 2017

Reports itself as a hotel but it is a motel. Only had free view channels. Carpet dirty and behind doors, finger marks on windows of sliding doors and spiders. No air-conditioning on a extremely hot day. Not Qualmarked not sure how it got its star rating.

Thank bellabluebell66
Brussels, Belgium
Reviewed 13 February 2017 via mobile

Had a family room with 2 seperate bedroom and was more then big enough. Kitchen well equipped for breakfast and friendly staff. 20min walk to eatstreet. Bakery and 24h store across the road. Quite location but ask for rooms at the back.

Thank ErikLaenens
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Erik, Thank you for taking the time to review your recent stay with us. I am very pleased to hear that you had a pleasant stay. We look forward to welcoming you again in the future.

61 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (39)
Room/Suite (13)
Hotel & Grounds (7)
Pool/Beach Area (1)
Dining (1)
Other (17)

Management photos: Courtesy of the property manager

All Management Photos (22)
Room/Suite (9)
Pool/Beach Area (3)
Hotel & Grounds (5)
Dining (2)
Other (3)
07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in a geothermal wonderland, the Lake Rotorua Hotel offers 38 rooms, including a family rooms, one bedroom units and studio rooms. The hotel is a 15 minute stroll or 5 minute drive to Rotorua CBD, amenities include a swimming pool and heated spa. Private parking is also available for guests' convenience. ... more   less 

Additional Information about Lake Rotorua Hotel

Address: 131 Lake Road, Rotorua 3010, New Zealand (Formerly Leisure Inn Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $99 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lake Rotorua Hotel 4*
Number of rooms: 38
Reservation Options:
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Hotel Style:
#20 Spa Hotel in Rotorua
#35 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Lake Rotorua Hotel staff and other travellers.
2 questions
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Saint Joseph, Missouri
over a year ago
Auckland Region, New Zealand
over a year ago

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Questions? Get answers from Lake Rotorua Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms off the street are much quieter”
jakebrake54, 10 Apr 2017 | Read review
“Back rooms not Lake Road frontage”
j0kenny, 7 Feb 2017 | Read review
“Ask for room behind the pool area, a little away from main road, nice and quiet”
hansromer, 5 Feb 2017 | Read review
“only if you have to”
585JohnY, 3 Feb 2017 | Read review
“Chinese Owner runs a tight ship and this is reflected in the facility!”
LisaBrickell, 7 Jan 2017 | Read review
5 of 5
US$75* /night
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Prices are for 1 room, 2 adults
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