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Pohutu Lodge

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1 room 2 adults 0 children
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69 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Reviewed 26 January 2017 via mobile

We stayed three nights and enjoyed the facilities of the apartment. Very helpful hostess offering discounts on Rotorua sights. Close to Te Puia and the center of rotorua as well as other sights. Recommended.

Thank Steffen C
Reviewed 26 January 2017 via mobile

Surprised at the poor reviews here, we had a great stay. The lady on reception was lovely and helpful, booked us a taxi and gave us advice. Plus you get to see the Pohutu Geyser for free in the back yard! Our room was massive, sofa table kitchen comfy bed, big clean bathroom. Shower did go hot and cold, plus...

Thank EE15
Reviewed 18 January 2017 via mobile

We had a 2 storey apartment. Upstairs was the living area and parents room and 1 toilet. Downstairs...and the stairs were very steep was a bathroom. So it was a bit of a chore up and down the stairs all day. The upstairs bedroom was so hot as to be unbearable. Even though we prepaid for 4 nights we left...

Thank bastions
Sydney, Australia
Reviewed 8 January 2017

Pohutu Lodge is located just off State Highway 30 (Fenton Street) which backs on to the Te Puia geothermal attractions. It's location is convenient enough but you would need to drive to the supermarket or restaurants in town. The 'two bedroom' apartment actually comprises of large living/dining area with a queen bed within the living area, and an upstairs loft...

Thank Ken L
Pohutulodge, Owner at Pohutu Lodge, responded to this review

Hi Ken Please accept my apologies, the room you stayed in was not a two bedroom apartment but the Family Studio and had I have known there were no clothes hangers in your room it would have been rectified immediately. I am the new owner of Pohutu Lodge Motel and regretfully your booking was made prior to me taking over...

Denver, Colorado, United States
Reviewed 4 January 2017 via mobile

Nice place and very nice folks, but: two days of no hot water, or even warm water, in a land surrounded by more natural hot water than almost anywhere... not good. We weren't offered any money back either, and decided it was more than fare to not pay for three $10 loads of wash. I would recommend another place, which...

Thank Mark K
Pohutulodge, Manager at Pohutu Lodge, responded to this review

Hi Mark I'm so sorry you really did not enjoy your stay at Pohutu Lodge. We did have hot water issues during your stay (i'm sure this was explained to you). During the Christmas break is the hardest time of year to get gas fitters and plumbers on site (almost impossible) - we did our very best to keep up...

Reviewed 23 December 2016 via mobile

This place is a bit old and tired but comfortable enough. There is an upstairs and downstairs. There is a double bedroom and bathroom downstairs while upstairs is a twin bedroom and and living area. It is perfectly adequate for a family. Our biggest gripe was lack of hot water, which they did apologize for, apparently the pilot light blew...

Thank Sara D
Pohutulodge, Owner at Pohutu Lodge, responded to this review

Hi Sara Thanks for staying Pohutu Lodge Motel. The hot water turned out to be more than just the pilot light and has been a major for us over our busy time regretfully, but it is now fixed. The property is under new management, we started a refurbishing project in November this will continue until all rooms are done. Thanks...

Wellington, New Zealand
Reviewed 8 December 2016

Excellent location, great hosts and great to be able to have our wee dog with us. The beds were very comfortable. Advertised as having Sky TV but this was unavailable. Wifi speed very slow. No salt and pepper shakers. The carpet in the sitting room is filthy, if we had a child with us I wouldn't let it crawl on...

Thank justme255115
Pohutulodge, Manager at Pohutu Lodge, responded to this review

Thanks for the feedback justme255115. You will be happy to hear new carpet has already been laid in the room you occupied and the new internet capable TVs will be arriving any day. I'm so sorry the salt and pepper was missing from your room, next time let me know if you require anything and we will do our best...

Reviewed 29 November 2016 via mobile

I stayed here for 3 nights as a base to see the geo thermals and it was basic but excellent. The owners were very friendly and helpful and went out of there way to help. The rooms are clean and large. It's in the edge of town but you really need a car in Rotorua so it wasn't an issue....

Thank Stephen F
Pohutulodge, Owner at Pohutu Lodge, responded to this review

Hi Stephen I'm glad you enjoyed your stay with us, yes they are large rooms and we are well situated for most tourist activities, being on the edge of the Whakarewarewa thermal valley is a great asset. We do our best to make your stay as comfortable as possible. If our guests have any issues all they need do is...

Reviewed 20 October 2016 via mobile

We came and stayed here whilst on a business trip. Rooms we clean and comfortable, a little tired but met our expectations. Owner/manager she was awesome and enjoyed having a chat with her customers. As we were on a business trip we needed a good internet connection to conduct our business and the Motel met our needs. Location is close...

Thank Poihakena P
Pohutulodge, Owner at Pohutu Lodge, responded to this review

Thanks for the review Poihakena Portraits, we're right in the middle of renovations so when you stay with us next time you will notice a change in Pohutu Lodge Motel.

Tauranga, New Zealand
Reviewed 21 August 2016 via mobile

Booked Pohutu Lodge Rotorua for our family of 4 including our adult blind/autistic daughter through booking.com. What a wonderful place to stay! Our wee chihuahua Gucci was able to join us as it was pet friendly. Extremely clean & tidy well supplied us with towels & toiletries, the most comfortable beds & a bonus 2 person spa tub! We loved...

Thank Christina C

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Pohutu Lodge is a friendly, family run business, dedicated to maximizing your holiday experience. We operate two bedroom units suited for families, with one that boasts of being Rotorua’s highest motel bedroom suite with views over the city and lake. These units all have two TVs, two toilets, a spa bath and a shower, so you don’t struggle for space, letting the whole family enjoy their stay. ... more   less 

Additional Information about Pohutu Lodge

Address: 3 Meade Street | Whakarewarewa, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $133 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pohutu Lodge 3.5*
Number of rooms: 11
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our unit had 2 separate bedrooms so is excellent for groups”
 of 5 bubbles justme255115, 8 Dec 2016 | Read review
“Heavenly Heights Unit”
 of 5 bubbles teatr33, 6 Apr 2016 | Read review
“Get the Heavenly Haven Room if you travel with kids.”
 of 5 bubbles Dad_As_Friend, 12 Jan 2016 | Read review
“Rooms are quiet”
 of 5 bubbles NgaireCornelius, 31 Mar 2015 | Read review
“Ask before going to attractions because the hotel owner will offer tips, tricks and discount vouchers”
 of 5 bubbles Raincl0ud, 18 Jan 2015 | Read review
5 of 5