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2018-02-04 2018-02-05
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    Tuscany Villas Rotorua - Heritage Collection

    280 Fenton Street | Bay of Plenty, Rotorua 3010, New Zealand
    011 64 7-808 1260
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    2018-02-04 2018-02-05
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    US$166
    US$156
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    US$166
    US$157
    Traveller (54)
    Room & Suite (28)
    Dining (2)
    Overview
    • Excellent47%
    • Very good38%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spa bath” (34 reviews)
    “deluxe studio” (4 reviews)
    “ceiling fan” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Hot Tub
    Non-Smoking Hotel
    Room Service
    Suites
    Kitchenette
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (260)
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    1 - 5 of 250 reviews

    Reviewed 4 days ago via mobile

    Solid motel that does the job. Beds pretty comfortable, rooms clean. Airconditioning would have been good. Location reasonably handy, though you really need a car to get around Rotorua. My score 3.5/5.

    Thank Drmbrobinson
    Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 3 days ago

    Thank you so much for the review-one day we do hope to have the luxury of aircon in the units. Free standing fans as well as those ceiling fans are installed and able to be used. Take care -Judith

    Reviewed 1 week ago via mobile

    I had a one bedroom spa suite arrange by work and was very happy with it. The spa tub was super clean as was the room. Although hot days, the nights were cool and I didn’t need any fans or heating at night. I worked...More

    Thank rec998
    Response from EmeraldSpa, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 1 week ago

    Thank you for your review...Hoping your work colleagues will do it again-Judith

    Reviewed 2 weeks ago

    We stayed at the Tuscany Villas Rotorua for 3 nights in late December. We had a hire car and the carparking was free, and you can park outside your own room or near to it, which is handy. The hotel was easy to find and...More

    1  Thank AE S
    Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 1 week ago

    Thank you for your review-yes things will be changing over the next 12 months or so. The gym is a dated area- Its feedback like this that we can act on, however on a positive you ada a good holiday- Happy New Year-Judith

    Reviewed 2 weeks ago

    We thoroughly enjoyed our stay in Rotorua and the ease with which we checked in to this great little motel and were directed to our rooms made it so pleasant after such a long drive. The staff were all so helpful and friendly. The bed...More

    Review collected in partnership with this hotel
    Thank Zoe S
    Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 1 week ago

    Thank you so much for the review...Happy New Year and hope you may return another day-Judith

    Reviewed 2 weeks ago

    Very pleased with our stay here. We hadn't stayed here before so was pleasantly surprised with the lovely customer service and facilities. The pool was excellent as was the very large hot tub in the room. Would definitely recommend to others.

    Review collected in partnership with this hotel
    Thank richardjlloyd
    Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 1 week ago

    Thank you so much for the review...Do hope there is a return visit in the near future-Judith

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Spa
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$125 - US$221 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Romantic Hotel in Rotorua
    • #25 Luxury Hotel in Rotorua
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 28
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Hotels.com, Travelocity, Priceline, Cheap Tickets, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Tuscany Villas Rotorua - Heritage Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Bay of Plenty Region >
    • Rotorua District >
    • Rotorua
    Add Photo Photos
    Traveller (54)
    Room & Suite (28)
    Dining (2)
    Hotel & Grounds (36)
    Bathroom (12)
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    Ask a question
    Questions & Answers
    jojobro
    3 October 2017|
    Answer
    Response from Teresa T | Reviewed this property |
    I agree!
    1
    Vote
    Aaron M
    24 November 2016|
    Answer
    Response from TuscanyV | Property representative |
    Yes we have 2 X 2 Bedroom units
    0
    Votes
    Troy R
    3 December 2015|
    Answer
    Response from TuscanyV | Property representative |
    Hi Troy, we explained this in our management response. No-one has died in our motel. We think it may be a cooking odour, we have tried fixing the issue by having all the drapes, carpets, walls and fixtures cleaned. There... More
    0
    Votes
    Room Tips
    "Choose a ground floor room if you don't want to carry your bags up stairs."
    Read review
    "Give to room time to breathe after a hot spa - our room stayed super warm for most of the night!"
    Read review
    "Excellent"
    Read review
    "If your paying over 120.00 a night check out the room first."
    Read review
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