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Copthorne Hotel Rotorua

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1 room 2 adults 0 children
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Copthorne Hotel Rotorua
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307 Reviews from our TripAdvisor Community

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Showing 294: English reviews
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Huntingdon Valley, PA
Reviewed 2 weeks ago via mobile

We were on a small group tour of New Zealand, really enjoying ourselves until we arrived at the Copthorne Hotel in Rotorua. What a dump. Our room had water damage/ mold in bathroom and rugs. The fixtures were blackened with rust. I had an allergic reaction and had to take medication. We were offered another room with the same conditions....

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Thank FoodLover59_9
Victoria, Canada
Reviewed 2 weeks ago

What a disappointment, In great need of updating. Our room was adequate and the sofa had a large tear in it, pool had many broken tiles and even though it is a non smoking establishment people still smoke on the balconies and one cannot keep the windows open in fear of smoke wafting in. This is a sub par hotel...

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Thank Karen D
Whyalla, Australia
Reviewed 3 weeks ago

Rooms are fine but this place gets 2 out of 10 for wifi. You are allowed 30 minutes only then you pay. When travelling in this day and age wi fi is important to keep up with business and friends. Location is good in this unique city

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Thank deantully
London, United Kingdom
Reviewed 3 weeks ago via mobile

We booked a night here with only a couple of weeks' notice and based our choice on what was close to the lake and available. The entrance to the hotel is lovely, the front desk staff and gentleman who brought our bags up were all lovely, professional and welcoming. Our room was pretty tiny but for about NZ$150 that was...

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Thank emjay1968
United Kingdom
Reviewed 3 weeks ago via mobile

I popped over for an evening meal, on the recommendation from my hosts at Apex on Fenton motel. I ordered the Pork and pudding. I can only describe the food as spot on, just like I cook at home, you get a large helping of pork too. The pudding is a delight. But the staff are wonderful, chatty and smiley....

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Thank David H
Reviewed 15 February 2017

Stayed at Copthorne for the Tarawera Ultramarathon. It was great as it was close to the start of the event. Also helpful was the hot tub after the 102km race - it helped soothe the bones. The rooms were spacious with a balcony.

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Thank Tomasz H
Rotorua, New Zealand
Reviewed 14 February 2017 via mobile

What an awesome cooking! Definitely yo chef Fei is ta best! We were blown away by ta great service and beautiful meal. The valentines meal plan was great! Thanks to your chef Fei, your restaurant staff Sunil , Jenny and one other Maori guy we didn't get his name. Keep up ta good job and we will come back. Thanks...

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Thank carolims2
Edinburgh, United Kingdom
Reviewed 12 February 2017

Rooms only average, restaurant uninviting and customer service not the best we've experienced. Hotel needs some investment to make it attractive to anything other than bus parties. Staff did not appear interested in individuals. Not competitive in offering added benefits (why does a large group still charge for wifi when all around are offering without charge?)

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Thank Lyncol5060
Reviewed 2 February 2017 via mobile

The entrance and common areas are nice, but the rooms are ragged. The carpets are old and worn and there was water damage in the bathroom. This was true not only of our room, but of others in our tour group. Wi-fi is only free for one hour, but often you exceed your data limit in minutes.

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1Thank Susan M
Reviewed 27 January 2017

Stayed at the Copthorne Hotel in Rotorua while doing a tour of the North Island. The hotel is getting somewhat rundown and shabby looking. But that could be accepted if the service was good. There were a number of things that were wrong. A safe was provided in the room, but it never worked, When we complained, someone was sent...

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Thank Gregory'sGirl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Four-story Motor Hotel located near city center, 2 km from train station. ... more   less 

Additional Information about Copthorne Hotel Rotorua

Address: Fenton St, Rotorua, New Zealand (Formerly Kingsgate Hotel Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $100 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Rotorua 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Rotorua Kingsgate Hotel
Hotel Style:
#47 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Rotorua staff and other travellers.
2 questions
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Palo Alto, California
2 months ago

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Questions? Get answers from Copthorne Hotel Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until they update hotel”
 of 5 bubbles karendL6686MT, 7 Mar 2017 | Read review
“Bottom floors have nice seating area right outside the room.”
 of 5 bubbles tomaszh697, 15 Feb 2017 | Read review
“Just go elsewhere”
 of 5 bubbles Gregory'sGirl, 27 Jan 2017 | Read review
“Find somewhere else.”
 of 5 bubbles samanthahN717WN, 23 Dec 2016 | Read review
“Go to a different hotel”
 of 5 bubbles A.Duckson, 24 Sep 2016 | Read review
5 of 5