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Prince's Gate Hotel

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Traveller (359)
Room & Suite (252)
Dining (98)
Overview
1057 Arawa Street, Rotorua 3010 New Zealand See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Reviews (946)
Filter reviews
897 results
Traveller rating
346
268
162
70
51
Traveller type
Time of year
LanguageEnglish
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346
268
162
70
51
Show reviews that mention
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1 - 5 of 897 reviews
Reviewed 1 week ago via mobile

The room was lovely and the reception staff extremely friendly however I am 100% sure I left behind some belongings but upon enquiry nothing was handed in by the house keeping staff. Which leads me to conclude my belongings were stolen by staff. Very disapointing.More

1  Thank alishaparkin
Response from Phila987, General Manager at Prince's Gate HotelResponded 1 week ago

Good morning alishaparkin. Thank you for staying with us. Immediately you advised that some clothing was missing we completed a thorough search of our lost property and have found nothing. I have long-term experienced and very trustworthy staff, and your comments are most disappointing. We...More

Reviewed 2 weeks ago via mobile

A delightful overnight stay in a very comfortable king size room. Lovely decor in lounges with open fires comfortable settees and chandeliers! The 3 course dinner could not be faulted nor could breakfast. The staff are all very professional and helpful. An institution of Rotorua...More

Thank ChristineA3074
Response from Phila987, General Manager at Prince's Gate HotelResponded 1 week ago

Good morning Christine. Thank you for staying with us to celebrate a special birthday. we are so pleased you enjoyed your time here and appreciate your feedback. Kind regards Phil Agent General Manager

Reviewed 2 weeks ago via mobile

Grand old hotel from yesteryear. Friendly welcoming staff, ready to assist any time. Sublimely relaxing and comfortable. Execelent dining. Meals were delicious; in excellent proportion. Attentive and discreet wait staff. Room splendid, bed super comfortable. Couldn’t ask for more. A must stay hotel.

Thank sesinagranquist
Response from Phila987, General Manager at Prince's Gate HotelResponded 2 weeks ago

Dear sesinagranquist We are so pleased you enjoyed your stay with us and thank you so much for your kind comments which are greatly appreciated. Kind regards Phil Agent General Manager

Reviewed 3 weeks ago

We were let down with accommodation at the last minute, Euri managed to sort us out 3 twin rooms. The venue has a very nostalgic feel. The staff, especially Phil the manager, made us very welcome. Would have been nice to use the pools, but...More

Thank 253spike
Response from Phila987, General Manager at Prince's Gate HotelResponded 3 weeks ago

Good afternoon 253spike. Thank you so much for staying with us and for your kind comments - greatly appreciated. I have passed on your comments to my team! Kind regards Phil Agent General Manager

Reviewed August 13, 2018

After 2 weeks of travelling we picked our Rotorua accommodation based on proximity to bus terminal more than anything else. Boy were we happy to be greeted by a colonial style hotel with oodles of history and nostalgia. We were upgraded on our arrival to...More

Thank Joe C
Response from Phila987, General Manager at Prince's Gate HotelResponded 5 weeks ago

Good morning Joe C Thank you for choosing to stay with us and for your lovely feedback - greatly appreciated. Ongoing refurbishments are taking place to further improve guest comfort levels and enhance the historical nature of this wonderful historic building. Kind regards Phil Agent...More

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About
Description
The Prince's Gate Hotel, the ideal accommodation whilst staying in Rotorua. The most famous Hotel in Rotorua built in 1897. This timeless, beautiful hotel is privately owned and operated. Our hotel rooms offer ...More style and sophistication that depict a bygone era. The Prince's Gate Hotel is not just a hotel but also an attraction. It has been masterfully restored through passionate attention to details. We look forward to having you stay with us in our beautiful & grand Prince's Gate Hotel. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
50
Price range
US$68 - US$228 (Based on Average Rates for a Standard Room)
Also Known As
Princes Gate Rotorua
,
Hotel Princes Gate
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
50
Price range
US$68 - US$228 (Based on Average Rates for a Standard Room)
Also Known As
Princes Gate Rotorua
,
Hotel Princes Gate
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Photos
Traveller (359)
Room & Suite (252)
Dining (98)
Pool & Beach (19)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
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Questions & Answers
Ask a question
PennyW
December 11, 2017|
AnswerShow all 5 answers
Response from Phila987 | Property representative |
Hi Penny yes hairdryer in every room Kind regards Phil
1
Vote
teeteeSanJose
June 18, 2017|
AnswerShow all 9 answers
Response from Phila987 | Property representative |
Dear teeteeSan thank you for your question. The review you read occured at the time we took over the management of the Princes Gate Hotel back in April 2016. A professional pest control company fixed the problem and also... More
1
Vote
Ruth F
April 21, 2017|
Answer
Response from Phil A | Property representative |
Dear Ruth Thank you for your message. I am unable to put a link in this feedback due to Tripadvisor guidelines. You can find contact details on our website however I am unable to post that here. It is easy to find online... More
0
Votes
Room Tips
"Book a rear apartment for space, amenities and quiet. Otherwise enjoy the charming rooms in the old complex. ."
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"Rooms in the new annex were very quiet"
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"Choose an upstairs room to ensure you don’t have noise from rooms above"
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"Even though it is a shared space, the balcony rooms are great. Also, the breakfast package is definitely..."
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