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2017-12-24 2017-12-25
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    Princes Gate Hotel

    1057 Arawa Street, Rotorua 3010, New Zealand
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    2017-12-24 2017-12-25
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    US$132
    US$117
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    Traveller (260)
    Room & Suite (71)
    Dining (45)
    Overview
    • Excellent39%
    • Very good29%
    • Average18%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “historic hotel” (24 reviews)
    “hot pools” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Heated pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.5 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (832)
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    21 - 25 of 790 reviews

    Reviewed 22 October 2017 via mobile

    I stayed here for business over labour weekend, I find for the price charged this hotel was very standard. Placed next to the balcony doors where every single person who walked through them slammed them. Dinner was a lovely meal but seating in the centre...More

    Thank Kelly W
    Response from Phila987, General Manager at Princes Gate HotelResponded 24 October 2017

    Good afternoon Kelly Thank you for staying with us and for your review and feedback. As part of our renovations of this historic hotel, the entry doors are to be replaced to eliminate the noise problem that you encountered. Unfortunately we had a dinner show...More

    Reviewed 19 October 2017

    Beautifully maintained, clean and comfortable in a central location. Walk to local cafes and restaurants, hot pools and lakeside strolls. The staff are very helpful and made our stay memorable. The rooms at the front of the hotel, room numbers in the 20's, are beside...More

    Thank visit453
    Response from Phila987, General Manager at Princes Gate HotelResponded 22 October 2017

    Hi visit453 Thank you for choosing to stay with us and for your review - greatly appreciated. Yes we have started a significant refurbishment programme that includes new beds, TV's, aircon units, furniture and carpet for our main hotel rooms. Our apartments will also have...More

    Reviewed 17 October 2017 via mobile

    A quaint old style hotel with studio apartments attached. Service was generally very good. We had booked a one bedroom suite for two people and the web site indicated queen beds in these. The booking confirmation even stated that extra bed is not included. Yet...More

    Thank Traveller_bugsy
    Response from Phila987, General Manager at Princes Gate HotelResponded 19 October 2017

    Dear Traveller_busy Thank you for choosing to stay with us and for your valuable feedback which is greatly appreciated. Since taking over the management of the hotel at the end of April last year, we have been busy upgrading facilities in the hotel and refurbishing...More

    Reviewed 15 October 2017

    The location was superb! Right beside the Botanical gardens, which meant we could start our walk around Sulphur Point from our accommodation. The ambiance in the hotel was wonderful, and the history of how it was moved from Waihi after the miner's strike was beautifully...More

    Thank slipperyfish141046
    Response from Phila987, General Manager at Princes Gate HotelResponded 16 October 2017

    Dear Slipperyfish141046 Thank you for choosing to stay with us and for your 5-Star review and kind words. I have placed your review on our staff notice board! Hope you also had the opportunity to enjoy some of the wonderful attractions Rotorua has to offer...More

    Reviewed 13 October 2017

    We were given a very small room on check-in, and related our complaint to the duty manager Gurinder, who made arrangements for an upgrade at no extra cost next day for the remainder of our stay. The new room was spacious and light and airy...More

    Thank zdatny
    Response from Phila987, General Manager at Princes Gate HotelResponded 15 October 2017

    Good afternoon zdatny Thank you for choosing to stay at the Princes Gate Hotel. I am pleased we could upgrade your room for the second night. All our rooms are being upgraded including new air con units, beds, furniture, bathroom upgrades and carpet. Our four...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$104 - US$289 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Rotorua
    • #11 Spa Hotel in Rotorua
    • #22 Luxury Hotel in Rotorua
    • #28 Romantic Hotel in Rotorua
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 50
    • Reservation Options
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    • Location
    • New Zealand >
    • North Island >
    • Bay of Plenty Region >
    • Rotorua District >
    • Rotorua
    • Also Known As
    • Princes Gate Rotorua ,
    • Hotel Princes Gate
    Add Photo Photos
    Traveller (260)
    Room & Suite (71)
    Dining (45)
    Pool & Beach (6)
    Hotel & Grounds (175)
    Bathroom (18)
    Business Centre & Event Rooms (8)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    PennyW
    11 December 2017|
    AnswerShow all 2 answers
    Response from Phila987 | Property representative |
    Hi Penny yes hairdryer in every room Kind regards Phil
    1
    Vote
    teeteeSanJose
    18 June 2017|
    AnswerShow all 7 answers
    Response from Phila987 | Property representative |
    Dear teeteeSan thank you for your question. The review you read occured at the time we took over the management of the Princes Gate Hotel back in April 2016. A professional pest control company fixed the problem and also... More
    1
    Vote
    Ruth F
    21 April 2017|
    Answer
    Response from Phil A | Property representative |
    Dear Ruth Thank you for your message. I am unable to put a link in this feedback due to Tripadvisor guidelines. You can find contact details on our website however I am unable to post that here. It is easy to find online... More
    0
    Votes
    Room Tips
    "Happy hour is worth staying at the hotel but my recommendation is to eat out."
    Read review
    "Front room was beautiful"
    Read review
    "We stayed in a designer room"
    Read review
    "Free parking for hotel guests"
    Read review
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