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Distinction Rotorua Hotel & Conference Centre

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Traveller (113)
Room & Suite (41)
Pool & Beach (7)
Overview
390 Fenton Street PO Box 983, Rotorua 3201 New Zealand See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (498)
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469 results
Traveller rating
158
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96
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Show reviews that mention
All reviews mr yakitori grotto spa deluxe room high tea kids room buffet breakfast pool area top floor fenton street an upgrade town centre stayed here for one night hot pools grottos spas jacuzzi geyser
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1 - 5 of 469 reviews
Reviewed 1 week ago via mobile

On arrival the car park was empty and the place looked closed. Checked in to a 2nd floor room that was dirty, TV didn't work and no hot water. Was moved to the 5th floor to a room with a working TV at least but...More

Thank dangaden1
Response from DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference CentreResponded 1 week ago

Thank you for taking the time to share your feedback. I was disappointed to read that your experience did not meet your expectations. Please accept my sincere apologies. The issues that you have raised are of concern I have shared your comments with the management...More

Reviewed 1 week ago

The staff is extremely polite and always willing to go that extra mile. Enjoyed the food (breakfast and dinner) which was included in the price. The outdoor pool was great fun too. Great family hotel, highly recommended to other families with kids and would stay...More

Thank RuchirG12
Response from DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference CentreResponded 1 week ago

Thank you very much for sharing your recent experience at Distinction Rotorua Hotel It is a pleasure to read that you had an amazing with us and we were able to exceed your expectation with our wonderful team, amazing pool and the fantastic time in...More

Reviewed 1 week ago

Second time staying here due to the buffet breakfast and heated pool which the kids love (pool is not particularly warm however which makes it not so fun for adults) Hotel is showing many signs of age especially in the pool/spa area (can't they at...More

Thank travellife313
Response from DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference CentreResponded 1 week ago

Thank you for taking the time to share your feedback. I was disappointed to read that your experience did not meet your expectations. Please accept my sincere apologies. The issues that you have raised are of concern I have shared your comments with the management...More

Reviewed 1 week ago via mobile

Stayed two fantastic nights at this hotel which had everything from super helpful and friendly staff to hot pools and restaurants. They have a happy hour in their bar and a kids area nearby that showed kids movies and also games to keep our kids...More

Thank Tania F
Response from DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference CentreResponded 1 week ago

Thank you very much for sharing your recent experience at Distinction Rotorua Hotel It is a pleasure to read that you had an amazing stay with us and we were able to exceed your expectation with our wonderful team. Kind regards Adrian Mc Inroy

Reviewed 1 week ago via mobile

Unfortunately, there were more negatives than positives. We can deal with dated decor, closed facilities, and having to ask for towels (3x) to actually be put in our rooms, and substandard cleaning, but our unpleasant experience got worse. Our room seemed to be in the...More

1  Thank Melanie V
Response from DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference CentreResponded 1 week ago

Thank you for taking the time to write and highlight the issues you faced when you came to enjoy your stay at Distinction Rotorua. I am disappointed to read you found our service delivery on the day very poor and not up to normal standard....More

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About
Description
Hotel Amenities
HOTEL FEATURES
 
Hotel class
HOTEL STYLE
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
133
PRICE RANGE
US$87 - US$242 (Based on Average Rates for a Standard Room)
Also Known As
distinction rotorua hotel and conference centredistinction hotel rotorua
Location
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
Photos
Traveller (113)
Room & Suite (41)
Pool & Beach (7)
Dining (2)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Car0z88
March 5, 2018|
AnswerShow all 4 answers
Response from flipflop138 | Reviewed this property |
Sorry I don’t know
0
Votes
Cynthia W
October 17, 2017|
AnswerShow all 5 answers
Response from DistinctionHotels | Property representative |
HI Cynthia W, the washers and dryers take $2.00 coins each to run a full cycle. Any further queries, please don't hesitate to contact the hotel directly on the reservations email address (unfortunately I can't provide that... More
0
Votes
Ho Y
March 31, 2017|
Answer
Response from Seren899 | Reviewed this property |
About $11pp (NZD) and you can also add items to your order. You can see the menu on their website...sorry can't post links here
0
Votes
Room Tips
"Rooms numbers 240 - 255 can be noisy as they are close SH30."
RuchirG12
1 week ago
Read review
"Our 5th floor room was quiet"
OldDeuteronomy2014
3 weeks ago
Read review
"The best rooms are more expensive but my room for what I paid was more than worth it."
joyb665
Sep. 1, 2018
Read review
"if it was just a couple travelling Id go for the suite as its not that much more. and you could ask for a..."
tangochilli
Jul. 22, 2018
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