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Distinction Rotorua Hotel & Conference Centre

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373 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Christchurch, New Zealand
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 July 2015

The hotel is a bit old and tired but this was more than made up for by the good food and excellent service. My wife and I attended a conference and were very well looked after and well catered for. Little touches like the bar-staff taking the trouble to remember what you are drinking and your room number are always... More 

Helpful?
Thank mylesdw
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings mylesdw, thank you for taking the time to provide this great feedback on our hotel. We do understand that the corridors of the hotel are a little dated, we have instead decided to spend the time creating more modern dining areas and accommodation rooms, to make our guests stays more comfortable and enjoyable. Great to hear our staff looked... More 

New Plymouth, New Zealand
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 July 2015

the hotel staff were very friendly but the room was tired and poor quality with the bath having stains in it and the shower head was only dribble without being able to get warm was only hot or cold. The room was cleaned by capable staff

Helpful?
Thank Eggy62
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Eggy62 thanks for taking the time to place your feedback. Yes we do have a few issues with geothermal staining in our bathroom areas. Our apologies regarding the shower head, it’s doesn’t state, but I am sure you contacted reception and the team corrected the issue immediately for you. Great to read the team looked after you during your... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2015 via mobile

The staff totally made our stay from arrival to eating out firstly Japanese then in the bar where there was no issue with us taking our 4 month old daughter. Food was well priced and tasty. Rooms were clean and comfortable and pool was lovely. Would not hesitate in recommending to anyone.

Helpful?
Thank Jacky C
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Jacky C and family. Mr Yakitori is wonderful and so different, really glad you enjoyed their freshly made skewers. It’s great you enjoyed our outdoor heated pool and Jacuzzi even at this time of year, we hope you’ll visit again sometime. More 

Florida
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 July 2015

Despite the fact that we visited Rotorua in the winter, this hotel was warm and cozy with nice accommodations. We spent the day sightseeing and the evening with a local family, but the hotel was a comfortable place with good quality sleeping arrangements and very clean facilities.

Helpful?
Thank hellie69
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora hellie69, thank you for choosing to stay with us on your recent trip from Florida, we are really pleased to read you enjoyed your time with us and hope that you may travel back this way again in the future and visit with us. More 

Chula Vista, California
Level Contributor
171 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 July 2015

Really nice rooms and great staff service. The grounds for the hotel were very picturesque and fun to sit and smoke a cigar. The restaurant food was very tasty and reasonably priced. Although when you went outside the sulfur beds were evident the rooms were quite nice.

Helpful?
Thank ABF49ER
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

ABF49ER Thank you for choosing to stay at Distinction Rotorua. Were pleased you enjoyed your stay with us, we hope you can visit our beautiful town again next time your over this side of the world. Travel safe. More 

Auckland, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2015

Highly impressed with everything at the Distinction Rotorua. Very helpful and accommodating staff, great restaurant selection. Rooms were well appointed and very comfortable. Great hotel facilities and catered extremely well for families. Would highly recommend.

Helpful?
Thank Anna B
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Anna B, great to read you enjoyed your time at Distinction and the team looked after you well. Glad to hear you tried out some of our four restaurants and bars, hope you made good use of the outdoor heated pool and Jacuzzi as well. We hope to see you again soon, travel safe More 

Sunshine coast Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2015

Walking into our room in the middle of winter we were instantly impressed. The room has excellent heating which kept was very toasty and warm. The rooms were very well looked after and also quite large. After arriving back at our room after midnight we discovered the TV wasn't working properly, so we called reception and they had 2 repairman... More 

Helpful?
1 Thank Youngtraveller1988
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Youngtraveller1988, thank you for coming to stay with us recently. It's great to read you enjoyed your stay, we hope you will come back and visit us again soon. Safe Travels More 

wellington
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 July 2015 via mobile

The service from over the phone was fantastic and even better when we arrived. The service, staff, room, food was just amazing. Thank you so much. We loved the heated outdoor pool and the underground grotto spas. This place is family friendly and great for kids and teenagers. Nice for a bit of romance or a trip on your own... More 

Helpful?
1 Thank Kamaputu
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Kamaputu and thank you. It seems you got to try out many aspects of the hotels facilities and services and all were up to your expectations / standards. It’s great to hear. We look forward top welcoming you back again soon. More 

Hamilton
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 July 2015 via mobile

Distinction Rotorua was a pleasure to stay in, with its cool little ground ghetto hot pools, that are like walking into a cave, rooms were well appointed, however a little dated, with some drawings on the wall from a pen, and a wall heater that well didn't provide much heat! But what it lacked in warmth of room was made... More 

Helpful?
Thank Trudgingearth
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Trudgingearth, thanks for taking the time to place your comments were pleased overall you enjoyed your stay and the team looked after you well. We hope to see you again in the future. Till then, safe travels More 

Auckland, New Zealand
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 June 2015

I stayed in this hotel last year and I was incredibly impressed with the quality of all the rooms and the lay out of them as well. The entrance is one of the best I have seen carousel spinning door and a huge crystal chandelier in the reception. It has shops, restaurants, an amazing pool and incredible underground spas with... More 

Helpful?
Thank 12Monique-nz
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greeting 12Monique-nz, it’s great to hear you enjoyed your stay with us. Thank you for taking the time to place your feedback. We look forward to welcoming you back to the hotel the next time you visit Rotorua More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $134 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua
Hotel Style:
#21 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Distinction Rotorua Hotel & Conference Centre staff and other travellers.
1 question
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Questions? Get answers from Distinction Rotorua Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if you can get one of the rooms with a balcony not overlooking the road.”
 of 5 bubbles 74clairel, 22 Nov 2016 | Read review
“Many of the higher story rooms have balconies (not large ones though).”
 of 5 bubbles Seren899, 14 Nov 2016 | Read review
“Suites are great.ask for one not facing the carpark. We were on the ground level and when ur on the balcony u felt pretty exposed.”
 of 5 bubbles churmybro, 2 Nov 2016 | Read review
“Ground floor has easy access to pools”
 of 5 bubbles darrinchubb, 1 Nov 2016 | Read review
“top floor with view of pool”
 of 5 bubbles databasep, 3 Oct 2016 | Read review
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