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Distinction Rotorua Hotel & Conference Centre

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Distinction Rotorua Hotel & Conference Centre
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373 Reviews from our TripAdvisor Community

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There are newer reviews for Distinction Rotorua Hotel & Conference Centre
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Showing 359: English reviews
Reviewed 27 December 2015 via mobile

This is an older style hotel, but we think it adds to the charm. It was Christmas Day Night when we stayed and there was a massive Christmas tree in the lobby which was awesome! We had a Deluxe Room, and discovered it was very clean and had comfortable beds. The showers water pressure is AAAmazing! The breakfast the next...

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Helpful?
Thank Stace J R
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Stace J R, We are delighted to hear you enjoyed your stay over Christmas with the team at Distinction Rotorua, and that you were able to make use of all facilities available here. Please do come back and stay again next time you are in Rotorua, the team would be very happy to see you back again. Kind...

Sydney
Reviewed 27 December 2015 via mobile

we stayed one night at this hotel on 25/12. most of the facilities were closed due to the public holiday. reception staff was friendly. room was tidy and spacious. no air con but the ceiling fan and the location of the room (facing the back street) made me felt like the a/c was there! I borrowed a power adaptor with...

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Helpful?
Thank An0nym0u5
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora An0nym0u5, Thank you for taking time to place feedback on your stay with us over Christmas. We are pleased to hear you were well looked after by our team and that you enjoyed your room. Wishing you safe travels for the rest of the holiday season, Distinction Rotorua Team

Copenhagen, Denmark
Reviewed 25 December 2015

We really liked staying at distinction. The beds were really good, there were privat spa pools, the room was great and the staff was nice. We also got a couple of drinks in the bar, and the prices were reasonable. The breakfast next morning was good too. We were not unsatisfied with a thing.

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Helpful?
Thank Anna K
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Anna K, It sounds like you had a very relaxing and enjoyable time with us at Distinction Rotorua. Great to see you made use of our facilities and enjoyed the dining options available to the guests here. We do hope to see you again next time you are in Rotorua. Kind regards, Distinction Rotorua Team

Reviewed 24 December 2015 via mobile

Our stay was very comfortable. Nice staff. Rooms are big. Only the location of the hotel is very far from the main Rotorua market. We had to walk 2-3kms one side to reach to the Rotorua Central and another 1km up to the lake, else all good.

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Helpful?
Thank Shubhav G
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Shubhav G, Thank you for your feedback, it is great to hear you found our rooms to be of a comfortable size and that our staff looked after you during your stay. We are located a little out of town, but there is plenty of public transport available from the hotel into the city centre. We wish you...

Reviewed 3 December 2015 via mobile

Hotel had lots of facilities and within easy walking to Maori village. Very helpful staff and nice evening meal and a couple of beers. Room was large clean and tidy and so we managed to arrangements for sisters hotel in Wellington and great rate.

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Helpful?
Thank Maurice S
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Maurice S, Thank you for your feedback, it sounds like you had a relaxing time at Distinction Rotorua and were looked after by our team. We hope you enjoyed your stay in Wellington and do hope to see you back at Distinction Rotorua in the near future.

Australia
Reviewed 2 December 2015

In summary a mid range traveller Hotel largely frequented by overseas bus groups. Firstly I need to acknowledge the staff I interacted with over the 3 days I was there - all were obliging and very friendly. They kindly allowed a late check out prior to our flight. The hotel has seen better days - the lobby is quite smart...

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Helpful?
Thank AussieHolidays
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora AussieHolidays, Great to hear you enjoyed your time at Distinction Hotel and were able to make use of the hotels many facilities. Sorry you experienced some issues with your shower, had you let reception know we would have had someone up right away to look at the problem. We are glad to hear you found the service from...

Wakefield, United Kingdom
Reviewed 11 November 2015

Stayed for 2 nights on our drive down n.z. Room ok, reception staff pleasant as were the cafeteria workers. As for the bar...forget it.. it closes or dosnt open as it sees fit.. closed at 8pm one night we were there, according to the bar man due to lack of customers??. This hotel does not seem to consider a bar...

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Helpful?
Thank Julie C
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Julie C, Thank you for your feedback, we do appreciate you taking the time to comment on your experience at Distinction Rotorua. We are sorry to hear that you were unable to relax and enjoy a drink in our bar after 8pm. We do agree this is earlier than the bar should have been closed and we will...

Auckland Region, New Zealand
Reviewed 8 November 2015

We really enjoyed staying here.Older style decor but very well maintained.Very spacious room.Spacious hotel with nice pool and spa area.Two restaurants to choose from.Friendly courteous staff.Very pleasing

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Helpful?
Thank Charles A
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Charles A, It's wonderful to receive your feedback and to hear that you had an enjoyable time during your stay at Distinction Rotorua. We are delighted to hear that our staff looked after you both, and that you also had time to experience our on site restaurants. We hope to welcome you back to Distinction again sometime soon!

Carmel, California
Reviewed 5 November 2015 via mobile

So apparently there are way different levels of rooms here....FYI! Walked into the hotel and was impressed! Beautiful reception area with chandeliers and the most welcoming staff. Decided to eat before going to the room. The bar area was very nice, clean and welcoming. Went to the Pavilion Cafe for dinner. The food was good, not great but good and...

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Helpful?
Thank Chief7400
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Chief7400, Thank you for taking time to respond with feedback on your stay at Distinction Rotorua. We are sorry to hear that the beds in your room were not to your liking, but it's great to see you found all other areas of our hotel to be of a high standard, and our staff looked after you for...

Reviewed 26 October 2015 via mobile

I was there s couple of days ago, couldn't sleep all night you can feel the springs in the bed! Plus there was a group for a wedding making a lot of noise all night up to 4 am.. Having bed like this when you pay 180$ per night is unacceptable, I went to 3 star hotels with much better...

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Helpful?
1Thank Aelfara
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Aelfara, thank you for taking the time to place your feedback. Our apologies that other guests kept you awake during that night and the bed was not comfortable for you. We have taken note of these comments to make improvements.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $131 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua
Hotel Style:
#22 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Distinction Rotorua Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Distinction Rotorua Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if you can get one of the rooms with a balcony not overlooking the road.”
 of 5 bubbles 74clairel, 22 Nov 2016 | Read review
“Many of the higher story rooms have balconies (not large ones though).”
 of 5 bubbles Seren899, 14 Nov 2016 | Read review
“Suites are great.ask for one not facing the carpark. We were on the ground level and when ur on the balcony u felt pretty exposed.”
 of 5 bubbles churmybro, 2 Nov 2016 | Read review
“Ground floor has easy access to pools”
 of 5 bubbles darrinchubb, 1 Nov 2016 | Read review
“top floor with view of pool”
 of 5 bubbles databasep, 3 Oct 2016 | Read review
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