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Good easy check in with friendly staff. Huge rooms with all the amenities required. Good selection of food at breakfast with something for everyone. Good position with an easy walk to restaurants and bars. Added bonus is the free laundry area provided on level one...More
Very dated and shabby rooms. The bed was comfortable. The bathroom had liver coloured sink - ugh. The pool was closed. The public spaces were quite swish WITH air conditioning. Our room overlooked a service area and we were woken very early by very loud...More
Loved my experience at the Mezz bar with the bartender Rohit, very professional, friendly and made amazing cocktails. Would recommend this bar for a drink or two.
Happy with the service.
Room was very spacious and comfortable.
Dont ever go here. Way overpriced old shabby room, but clean though I must admit. Carpet old and wrinkled, scars and damage on the wall from chairs. Fixtures and fittings old and rusty/corroded. toilet leaked all night, as well as the noisy bathroom fan that...More
On arrival limited car park space reserved for people with disability.
Opening the room door immediatly we noticed tap leaking on kitchen sink
The vanity in bathroom came away from the wall toilet constant running hallway carpet has sen it best days swimming pool out...More
2 Thank DIrk n
Response from Christine C, Front Office Manager at Rydges RotoruaResponded 2 weeks ago
Dear Dlrk n,
Thank you for staying with us and sharing your valuable review with us. I am very sorry to hear that you were disappointed with your stay. We have taken noted of your comments for necessary improvements.
Thank you 892Janpat for the question. We do have tea and coffee making facilities in our rooms, as well as a sink and bench in our rooms. Please do feel free to send me any further questions you may have. Kind Regards, James... More
Thank you 892Janpat for the question. We do have tea and coffee making facilities in our rooms, as well as a sink and bench in our rooms. Please do feel free to send me any further questions you may have. Kind Regards, James Billing, General Manager