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Really unfriendly staff, complete rip off, rude and unhelpful when I tried to change my booking, provided misleading information. So unimpressed with this hostel and base hostels generally- they should support solo travellers and be more flexible (within reason), not rip them off. Do not...More
Thank Steph P
Response from BaseRotorua, Manager at Base RotoruaResponded 17 May 2017
Thank you for taking the time to review. We are very sorry to hear that you feel your situation was dealt with inappropriately over the phone. Due to our 24 hour cancellation policy we were unable to change your booking as you called...More
We have been here for not even one night and I am dissapointed. Paid 32$ for a 18 persons dorm and I could not fall asleep because of the Lava bar next door. It is terribly loud and noisy. Would not reccomend!!
To be completely honest, I was disappointed with this hostel. The photos and previous reviews made the place look awesome... but in actuality the hostel was out-of-date and not inviting. Our room was mouldy, the tap didn't drain properly in the bathroom and loud (thanks...More
I stayed here for 1 night in a dorm room. The room was spacious enough and had a balcony with a nice view. However, the sheets were not really clean and looked like they had been used before. When I took a shower the water...More
Room 3 - the smell of mould that hit you when opening the door is no joke. Thankfully neither my sister or I are asthmatic! There was mould growing on the ceiling above the window which ran the entire length of room. There was mould...More
US$32 - US$69 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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