We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Regal Palms 5 Star City Resort

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Regal Palms 5 Star City Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

439 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Regal Palms 5 Star City Resort
See the most recent reviews
Showing 420: English reviews
Rotorua, New Zealand
Reviewed 5 February 2017

Beautiful decor in room,comfortable king size bed,deep spa bath,clean and very tidy. Bonus of heated swimming pool & a kiddies pool also has a sauna,gym,mini golf,tennis courts and free bike hire. Friendly helpful owners and staff. We will return

 Report
Helpful?
Thank blayze01jp
Reviewed 2 February 2017

The location was close to a lot of food options and the Te Puia exhibit. The room was clean and large enough with a mini kitchenette option available. There are dvds for your rental convenience in the lobby, as well as a mini golf course and heated pool. Upon our check in, we had a tiny basket with milk and...

 Report
Helpful?
Thank Sonali P
Auckland, New Zealand
Reviewed 1 February 2017 via mobile

If you are interested in a comfortable well appointed Hotel the Regal Palms is the place for you. We have stayed here many times over the years and have never been disappointed. The Staff are very friendly and helpful with any enquires I may have with the Hotel and the activities available in the Rotorua region. I enjoy my time...

 Report
Helpful?
Thank Quantock58
Conway, Arkansas
Reviewed 30 January 2017

We stayed here for 2 nights while visiting the north island. The rooms here are extremely nice and clean. We did not hear anything from the other rooms or outside. The bathrooms are spacious and also very clean! The front desk staff was friendly and helpful, they recommended restaurants and things to do. We didn't use the pool or bbq...

 Report
Helpful?
Thank Allison B
Reviewed 25 January 2017 via mobile

Trust me the warmth the friendliness of the staff is outstanding!! You will not even get such a treatment in a five star Trust me the staff takes a lot of care and effort to know your time of arrival your requirements etc.. The rooms are super comfortable , neat tidy and cosy ! Internet works fantastic and the breakfast...

 Report
Helpful?
1Thank superakh
Denver, Colorado
Reviewed 23 January 2017 via mobile

We enjoyed our stay. Perfect place for a family. After sight seeing for the day, it was great to let the kids swim and play mini golf before our evening activity. Front desk was very helpful and kind. The suites are a nice size to give a family the needed space. It is nit close to downtown, so you will...

 Report
Helpful?
Thank bitsyboom
Boise, Idaho, United States
Reviewed 21 January 2017

Large suite worked well for our family. Liked being able to have breakfast in the suite. Mini golf was a fun surprise. Good location at edge of town, quiet but easy access to area. Staff were informative and helpful.

 Report
Helpful?
Thank Skip C
London, United Kingdom
Reviewed 20 January 2017

This hotel surprised by its amenities and facilities. I could not think of a single thing that they don't provide except perhaps a faster broadband. Our bedroom was big as was the bathroom. They seem to have thought of everything including a small kitchenette, table and chairs, jacuzzi bath, etc etc. Even underfloor heating in the bathroom. Although we did...

 Report
Helpful?
Thank swerlybird
Reviewed 17 January 2017 via mobile

Absolutely wonderful visit, immaculate hotel, couldn't fault it at all. Terrific rooms, great facilities and an extremely good location. Stayed in fully self contained apartment for three nights while we explored Rotorua and it's surrounds.

 Report
Helpful?
Thank aussieallisons6
Auckland, New Zealand
Reviewed 15 January 2017

What a lovely, quiet and well appointed Resort. So much for people to be occupied by (pool, tennis court). We were there unexpectedly over the Christmas period and didn't expect much of any where any good available on short notice, but this place was wonderful, look forward to returning in the future.

 Report
Helpful?
Thank JaneMeek

80 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (70)
Viewed
Room/Suite (29)
Viewed
View from Room (2)
Viewed
Bathroom (6)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (2)
Viewed
Hotel & Grounds (5)
Viewed
Dining (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Rotorua hotels
0.3 km away
Silver Fern Rotorua - Accommodation and Spa
2.0 km away
Quest Rotorua Central
Quest Rotorua Central
#1 of 93 in Rotorua
660 reviews
2.7 km away
Novotel Rotorua Lakeside
Show Prices
Show Prices
Show Prices
0.6 km away
Holiday Inn Rotorua
Holiday Inn Rotorua
#20 of 93 in Rotorua
774 reviews
0.7 km away
Emerald Spa Motor Inn
Emerald Spa Motor Inn
#14 of 93 in Rotorua
376 reviews
0.5 km away
Arista of Rotorua
Arista of Rotorua
#3 of 93 in Rotorua
837 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more   less 

Additional Information about Regal Palms 5 Star City Resort

Address: 350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $171 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Number of rooms: 44
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Travelocity, Priceline and Despegar.com so you can book your Regal Palms 5 Star City Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Regal Palms 5 Star City Hotel Rotorua
Hotel Style:
#1 Top resorts Hotel in Rotorua
#2 Business Hotel in Rotorua
#6 Spa Hotel in Rotorua
#8 Family Hotel in Rotorua
#9 Luxury Hotel in Rotorua
#20 Romantic Hotel in Rotorua
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Regal Palms 5 Star City Resort staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Regal Palms 5 Star City Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best if you have a car”
 of 5 bubbles travelers071, 17 Mar 2017 | Read review
“All of the rooms are relatively the same, from my view.”
 of 5 bubbles J3879QFjesseb, 24 Feb 2017 | Read review
“We stayed upstairs and it was very quiet despite proximity to main road.”
 of 5 bubbles JaneMeek, 15 Jan 2017 | Read review
“Ground floor have nice private courtyard”
 of 5 bubbles RabnDazz, 11 Jan 2017 | Read review
“First floor rooms are convenient, but have more noise from other guests.”
 of 5 bubbles JBinBelmontMA, 8 Jan 2017 | Read review
5 of 5