We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Regal Palms 5 Star City Resort

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Regal Palms 5 Star City Resort
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

450 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Regal Palms 5 Star City Resort
See the most recent reviews
Showing 429: English reviews
Auckland Region, New Zealand
Reviewed 8 March 2015

The room was very clean and tidy. Nice big comfortable bed and large room. Unfortunately we were unable to fill the spa as there was not enough hot water to fill the whole thing, the same with the showers. The hot water doesnt last. You get a great amount of sky channels but the tv is very small for the...

3Thank ACMO2014
Newport, Wales
Reviewed 2 March 2015

This was our second stay here. It is a lovely resort and the rooms are a very generous size with beautiful bathrooms. There is everything you would expect in the room and the air conditioning system is excellent. If you are staying in Rotorua put this on your list.

Thank argwatkins
Reviewed 27 February 2015

We stayed at this hotel/motel for 5 nights in late-February. Our room on the first floor had queen and twin beds and kitchenette. There was also a small courtyard out back, surrounded by walls and accessible only through a door in the bathroom. We never used it but I'm sure a smoker would like it. (Rooms on the 2nd floor...

1Thank sailorcat60
Sydney, Australia
Reviewed 23 February 2015

Hmmm, so who ever took their photos for the website etc, should get an award! So this is not luxury, not 5 star, it is a basic hotel with good basic amenities, a bit dated though, and i suspect that the hairdryer could give you RSI. For an overnight stay it was fine.

2Thank CjSydney73
Reviewed 9 February 2015 via mobile

Apartment we booked was a two bedroom unit. Spacious and well equipped. Open kitchenette was a great one to prepare meals. Carpark was secured and right infront of our unit. Pool is a bit small though and the mini golf is good only for young toddlers. However other facilities like bicycle rental and video lending was quite good. If going...

Thank 5Lims
Reviewed 8 February 2015

We stayed a night in a one bedroom suite over a busy holiday weekend. The room was clean and well presented. Everything worked, we had no need to correct anything which is remarkable in itself! The rooms are dated, the bathroom especially, but everything is maintained well. The large spa bath should be replaced with one half the size. It...

1Thank Hayesfamilynz
Reviewed 7 February 2015

We stayed three nights over a holiday weekend. The studio we occupied was nicely appointed, well maintained and clean. The name is a bit much, but the hotel is actually well equipped to entertain families, especially children. The hotel managers are helpful and easy to deal with. The location is dandy if you have a car. It is a bit...

Thank 27countriessofar
Reviewed 7 February 2015 via mobile

We found Regal Palms many years ago and have been coming back ever since. The staff and owners are friendly and very accommodating. The locale is just on the city fringe; so far enough away from the hustle and bustle of 'town'. Rooms are spacious each with its own spa bath to rest a weary travellers bones. There a heated...

Thank Janine C
Sydney, Australia
Reviewed 3 February 2015

Loved this place. It's not part of a chain, so you meet the owner when you check in. Rooms are immaculate, pool is fabulous and there's a tennis court and mini golf. Perfect place to wind down with kids. Close enough to town. Great feel to the place. Highly recommended.

Thank Gamini C
Wellington, New Zealand
Reviewed 31 January 2015

A great spot for families - the onsite mini putt course and swimming pool provided wonderful entertainment for our two kids, while the in room spa pool was an added bonus as were the complimentary bikes and dvd's. Our one bedroom unit was spacious and clean with self contained cooking facilities and double and single fold out couches / beds...

Thank TravelDudes555

87 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (77)
Bathroom (10)
Room/Suite (32)
View from Room (2)
Pool/Beach Area (3)
Family/Play Areas (2)
Hotel & Grounds (5)
Dining (1)
Other (22)

Management photos: Courtesy of the property manager

All Management Photos (10)
Pool/Beach Area (1)
Bathroom (1)
Hotel & Grounds (2)
Room/Suite (3)
Dining (1)
Business Centre/Function Rooms (1)
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Rotorua hotels
0.3 km away
Silver Fern Rotorua - Accommodation and Spa
2.0 km away
Quest Rotorua Central
Quest Rotorua Central
#1 of 93 in Rotorua
675 reviews
2.6 km away
Novotel Rotorua Lakeside
Show Prices
Show Prices
Show Prices
0.6 km away
Holiday Inn Rotorua
Holiday Inn Rotorua
#18 of 93 in Rotorua
797 reviews
0.7 km away
Emerald Spa Motor Inn
Emerald Spa Motor Inn
#15 of 93 in Rotorua
380 reviews
1.9 km away
Millennium Hotel Rotorua
Show Prices
Show Prices
Show Prices


  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more   less 

Additional Information about Regal Palms 5 Star City Resort

Address: 350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $174 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Number of rooms: 44
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Hotwire, Travelocity and TripOnline SA so you can book your Regal Palms 5 Star City Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Regal Palms 5 Star City Hotel Rotorua
Hotel Style:
#1 Top resorts Hotel in Rotorua
#2 Business Hotel in Rotorua
#8 Spa Hotel in Rotorua
#8 Family Hotel in Rotorua
#10 Luxury Hotel in Rotorua
#20 Romantic Hotel in Rotorua
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Regal Palms 5 Star City Resort staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Regal Palms 5 Star City Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was nice to have a 2nd floor room with views from the bedroom windows, though the first floor rooms have an enclosed patio area.”
dennisp67, 4 Apr 2017 | Read review
“Best if you have a car”
travelers071, 17 Mar 2017 | Read review
“All of the rooms are relatively the same, from my view.”
J3879QFjesseb, 24 Feb 2017 | Read review
“We stayed upstairs and it was very quiet despite proximity to main road.”
JaneMeek, 15 Jan 2017 | Read review
“Ground floor have nice private courtyard”
RabnDazz, 11 Jan 2017 | Read review
5 of 5