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Treetops Lodge

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161 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Sydney
Reviewed 1 week ago via mobile

My husband and I spent 2 nights at Treetops. Our villa was beautifully appointed. They offer complimentary soft drinks and water. We had beautiful canapés and drinks pre dinner and then the dining area was layed out in an elegant setting. They asked in advance if we had any dietary needs and they fulfilled all of our requests without having...

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Thank jjj79
Reviewed 29 October 2016 via mobile

Up a long winding dirt road, through near virgin bush arriving at a sanctuary that is tree tops. Stayed here with the family for three nights and experienced the best, and needs a 'little improvement' of this luxury lodge. Easy to start with the best, the walkways are wonderful and there is plenty of them to do that cater for...

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Thank Michael H
GM_TreetopsLodge, General Manager at Treetops Lodge, responded to this review

Dear Guests, Thank you very much for sharing your feedback following your stay here, at teh Treetops Lodge It has been a pleasure to welcome you and even a better reward by reading your comments; we are delighted that the whole family had such a great time with us. I have take note of the points you raised regarding the...

Brisbane, Australia
Reviewed 29 October 2016 via mobile

Treetops was about 30 mins out from Rotorua but the drive is worth it, down a gravel track which is steep some corners it was an interesting track to explore. Michael greeted us personally outside the front door and took us in and made us feel very welcome, with a drink on arrival and a small tour of the rooms...

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Thank Stewart A
GM_TreetopsLodge, General Manager at Treetops Lodge, responded to this review

Dear Guest, Thank you for posting your kind comments following your experience, here at the Treetops Lodge. We are delighted that you fully enjoyed your stay and that we were able to deliver the service and experience meeting your expectation. I have noted the point you raised regarding the clarity in drinks inclusion. Thank you as well to highlight our...

Lake Zurich, Illinois
Reviewed 7 October 2016

We stayed at Treetops 3 nights. Included in the price was 1 Signature Experience lasting 2 to 3 hours per day. This was not offered to us, not even mentioned. Also, when we gave the manager our food preferences, they were ignored. My friend does not eat seafood, yet she was served more than one seafood dish each night. For...

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Helpful?
Thank Shawna B
GM_TreetopsLodge, General Manager at Treetops Lodge, responded to this review

Dear Guest, Thank you very much for sharing your comments following your stay with us at the Treetops Lodge. I am disappointed that we were not able to deliver our Signature Experience and would like to apologize for this as this is not our usual high standard of service. I will investigate this downfalls and will ensure we are making...

Reviewed 27 September 2016 via mobile

Truly a memorable stay with friends dining and wining with the open fires going and the rain coming down. Excellent service on arrival set the scene and clay shooting to end the two days outstanding. Plenty of room to move yet still cost. Best sleep in a while. Only disappointment spa pools not working - nor day before that apparently

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1Thank Peter T
Taipei, Taiwan
Reviewed 12 August 2016

I went to the Treetops lodge with my wife for my 50th birthday present. My trip to New Zealand was just to catch 1 fish that I would remember for a life time. While we were there, we explored around the lodge. It is a fantastic place to go to get away from it all. The staff was wonderful, the...

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Thank Combatfisher
Geelong, Australia
Reviewed 17 July 2016

The 3rd lodge in our luxury lodge tour of New Zealand, one can't help but compare. From the moment we reached the gate to enter Treetops we knew it wasn't to the standard of The Farm at Cape Kidnappers or Huka Lodge. The driveway further confirmed this with potholes the whole way (lucky we were in a rental car....). The...

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3Thank Tobi V
GM_TreetopsLodge, Manager at Treetops Lodge, responded to this review

Dear Tobi & Jonathan, I do hope that you made it home safe and well and that your cold has improved since last weekend. Thank you for taking the time in writing your detailed comments regarding your recent stay. We value and appreciate the independence that TripAdvisor brings to our guests in order to share their experiences with the world....

Solvang, California
Reviewed 30 June 2016

Treetops Lodge almost gave me the impression of being in Africa. The lodge is beautifully appointed with gorgeous rich woods, high vaulted ceilings, and zebra stripe upholstered chairs in the main lobby. Make sure you do a Treetops Estate tour as you will encounter cape buffalo, varieties of deer, wild rabbits, and lots of other native habitat.

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Thank cgreg2016
Houston, Texas
Reviewed 14 June 2016

Treetops was an amazing surprise of an experience. From the warm arrival to the succulent food and the huge (and I mean huge) suites you feel pampered from start to finish. We did a lovely waterfall hike with champagne and that was lovely. Relaxing in the suite by the fire was super cozy and the staff was always there to...

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Thank thetravelbutler
Auckland Region, New Zealand
Reviewed 11 May 2016

Treetops Lodge and Estate fulfils its motto ‘where nature meets luxury’. If you want to experience natural NZ bush with an array of native trees and birds, and you enjoy luxury, then this is the place for you. The Lodge is secluded but accessible; the exterior architecture is well designed for its setting and combines beautiful natural products of slate,...

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Thank kiwiana7902014
Peter_TreetopsLodge, General Manager at Treetops Lodge, responded to this review

Dear Kiwiana7902014, What an absolute please it was to read your review, we do truly have a uniquely beautiful property that we love to share with guests from all over the world. Thank you for taking the time to write and please do not hesitate to contact me directly at gm@treetops.co.nz so that I can help organise a return visit....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Award-winning Treetops Lodge & Wilderness Experience is a nature lover’s paradise. Set in more than 2,500 acres of private wilderness in New Zealand’s famed thermal region, Treetops offers trout streams, lakes, over 70kms of hiking trails, 4WD & Heli safaris, fly fishing, mountain bike riding and horse riding.The lodge comprises of eight private luxury villas, the Owners Wing and the new Pheasant House. Make your stay intimate or travel with family and friends – our secluded, unique suites all have private areas and are within easy access to the main lodge. Fine cuisine is an integral part of the Treetops experience; our talented chefs use only the finest locally grown produce to compliment our extensive selection of New Zealand and international wines. ... more   less 

Additional Information about Treetops Lodge

Address: 351 Kearoa Road | Horohoro, Rotorua 3077, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $928 - $2,571 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Treetops Lodge 5*
Number of rooms: 12
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Also Known As:
Treetops Hotel Rotorua
Hotel Style:
#3 Romantic Hotel in Rotorua
#17 Spa Hotel in Rotorua
#26 Family Hotel in Rotorua
#31 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Treetops Lodge staff and other travellers.
1 question
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Palm Harbor, Florida

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Questions? Get answers from Treetops Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in the main lodge.”
 of 5 bubbles Combatfisher, 12 Aug 2016 | Read review
“Ask for Daydream. Spacious suite with fireplace, separate sitting area, large bathroom, and well stocked minibar.”
 of 5 bubbles cgreg2016, 30 Jun 2016 | Read review
“All villas are lovely; some have an immediate bush view, others a panoramic bush view.”
 of 5 bubbles kiwiana7902014, 11 May 2016 | Read review
“The villas are the best, and ask for one closer to the main lodge with a better view”
 of 5 bubbles Adriana497, 9 Feb 2016 | Read review
“The private villas are amazing!”
 of 5 bubbles jessdv2015, 14 Dec 2015 | Read review
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