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Quest Rotorua Central

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Quest Rotorua Central
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685 Reviews from our TripAdvisor Community

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There are newer reviews for Quest Rotorua Central
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Showing 654: English reviews
Maple Valley, Washington
Reviewed 18 February 2017

We stayed 2 nights at the Quest and were very happy with our stay there. Excellent downtown location. We were checked in by "Paul" (I think) and he was extremely polite and helpful. Our room was really nice. We'd stay there again.

Thank ron455
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Ron, Appreciate your review and so pleased you enjoyed your stay! All the best. Kind regards Lisa MacPhee Franchise Director

Columbus, Ohio
Reviewed 16 February 2017

I cannot find anything but positives to say about the Quest. Service was great. Always friendly and helpful. Accommodations were exceptional. Very comfortable with everything you need for a short or long stay. Includes laundry facilities en suite.

Thank Sharon C
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Sharon C, Thank you for your kind words, we are glad to hear you had an enjoyable stay with us. Wishing you well on your travels in New Zealand and looking forward to hosting you again soon. Kind Regards Colin & Lisa MacPhee Franchise Directors

Reviewed 16 February 2017

Very friendly and helpful staff with a ready smile. The hotel is well located in Rotorua, just a short walk from "eat street" and easy to find. We parked overnight outside the hotel in the street parking but could have had undercover parking for 5 NZD per night if we'd wanted it. Our studio apartment was on a corner of...

Thank herebedragons
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Herebedragons, Thank you taking the time to write a review about your stay with us. Glad to hear you enjoyed your stay in Rotorua. We are pleased that you enjoyed our central location and the in room facilities. Wishing you all the best for your time in New Zealand. Kind Regards Colin & Lisa Franchise Directors

Reviewed 13 February 2017

We stayed here for 2 nights, I wished it was longer. Love the location. Originally booked a studio room but upon arrival we were upgraded to a 1 bedroom executive spa suite. Staff were very friendly and helpful with things to do and showed us how to get to eat street, the main strip for bars and restaurants only about...

Thank Zoe F
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Zoe F, Thank you for your feedback, lovely to hear you had a great stay with us. The balcony and Hot Tub are a great feature and we are glad to read you enjoyed your upgrade. Our team enjoys looking after our guests, ensuring they have the best experience that Rotorua has to offer. Looking forward to hosting you...

Chicago, Illinois
Reviewed 12 February 2017 via mobile

Quest in Rotorua saved us last minute from another dingy hotel and we couldn't be more grateful. After an issue at another hotel, they were beyond accommodating to our needs and we had a wonderful stay right downtown Rotorua. We loved that our room had a small kitchen, hot tub on the balcony, and a washer/dryer which was really helpful!

Thank njhassinger
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Guest, We are fortunate you found us and we could improve your stay so much whilst in Rotorua! It was lovely to have you for the week! Enjoy the rest of your NZ travels. Kind regards Lisa MacPhee Franchise Director

Reviewed 12 February 2017 via mobile

The hotel is right in the centre of town and is very comfortable. We had a hot tub in the balcony; unfortunately the view over the car parks and building walls wasn't too great but we still really enjoyed it. There was a washing machine and dryer in the bathroom which was great. There are cafes and shops all around...

Thank crossy44
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Crossy, Great to read you enjoyed your stay and our central location to Rotorua's Cafes and world famous Polynesia Spa. Yes our views are limited, being right in the CBD of Rotorua, our neighbours are retail shops and rooftops. Thanks again for your review and we hope you enjoyed the rest of your NZ travels. Kind regards Lisa MacPhee...

Coolum Beach, Australia
Reviewed 11 February 2017

Stayed here for 2 nights and the room was first class, very well appointed, bed was very comfortable and the even had a washer and dryer in the room which was very handy. Walk to all the shops and eat street. Had a problem with the fridge which was rectified straight away. Front office staff were excellent, nothing was a...

Thank tenby50
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Tenby, Thank you for your comments, pleasing to hear you were well looked after. We look forward to next time. Kind regards Lisa MacPhee Franchise Director

Reviewed 9 February 2017

Well-appointed room with modern and clean furniture, comfortable bed, lots of space, kitchenette, dishwashing and laundry facilities. Friendly and accommodating host - Colin - and Dennis were very helpful. Would have been easy to stay a few more nights.

Thank Cynthia C
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Cynthia, Appreciate your feedback, thank you for posting. Perhaps we can welcome you back in the future for a little longer! Kind regards Lisa MacPhee Franchise Director

Reviewed 8 February 2017 via mobile

Where to start. As soon as you reach reception you are warmly greeted by reception. We were greeted by Paul who was incredibly polite & helpful. He handed us vouchers for the Polynesian Spa, Waiotapu Thermal & also provided us with brochures for day activities around Rotorua. He also insisted that if we have any questions at all that they...

2Thank Lawra P
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Lawra, It is so lovely to read your review Lawra and we will have great pleasure in sharing with the team. So pleased you were well looked after and appreciated the standard of Housekeeping. We look forward to welcoming you back next time you need a break away! Kind regards Lisa MacPhee Franchise Director

Reviewed 8 February 2017

Quest is part of a chain and a relative newcomer to Rotorua. Our rooms were spacious. Because we were an end room we also had a private spa tub (hot tub) which was a treat after a day of walking. Quest pays attention to details, down to placemats on the table. We made full use of the kitchen area using...

1Thank Cindi W
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Cindi, Thank you for taking the time to post your feedback. Lovely to read you appreciated the smaller details too. Yes we have limited clocks in the apartments, we found the alarm clocks were disturbing our guests so we keep them off, but available should a guest require it. Thanks again for your comments. Kind regards Lisa MacPhee Franchise...

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11/06/2017 12/06/2017
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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Self-Serve Laundry
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Award wining Quest Rotorua Central awaits your arrival. Voted #1 Hotel - Top 25 Hotels – New Zealand in the 2017 Trip Advisor Travellers Choice Awards. If you are looking for the best of service, best location and a quality apartment in Rotorua - look no further. We are conveniently positioned in the heart of Rotorua's CBD. Centrally located to enjoy local restaurants and bars, shops and activities we are only 550m to the Polynesian Spa and lerss than 1km to the Rotorua Lakefront. All apartments are self-contained with laundry and kitchen facilities including hobs, dishwashers, microwaves / ovens and fridges. The Executive Apartments boast a private balcony and relaxing Hot Tub - ideal to soak in after a day of adventure. ... more   less 

Additional Information about Quest Rotorua Central

Address: 1192 Hinemoa Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $170 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Rotorua Central 4.5*
Number of rooms: 36
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Quest Rotorua Central staff and other travellers.
17 questions
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Christiana, Tennessee
1 month ago
Auckland, New Zealand
1 month ago
Torrance, California
Louisville, Kentucky

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Questions? Get answers from Quest Rotorua Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the lake so that you have a better view - we looked out over commercial properties.”
Nickstar696, 22 May 2017 | Read review
“book a car park before you arrive, as parking is scarce in the area.”
punjadeepapatricia, 24 Apr 2017 | Read review
“Room 201 is the pick of the rooms! Corner apartment with spa on the Balcony!”
LUXE_Aus, 6 Apr 2017 | Read review
“I'm a very light sleeper. No problem being next to an elevator or facing the front. Very quiet.”
LaraK15, 22 Mar 2017 | Read review
“Some rooms may have a spa”
Kenya_J121, 2 Mar 2017 | Read review
5 of 5
US$116* /night
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