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Ibis Rotorua

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1,035 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Pune
Reviewed 23 October 2016

Stayed in many hotel in Rotorua, and Ibis had smallest room in all. Hotel is at city center near to eat street and lake, at premium location to roam around without car. Small room, okay service and cleanliness and basic breakfast, nothing specific to mention about hotel than its location.

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Helpful?
Thank Sachin_Voyager
Edward J, General Manager at Ibis Rotorua, responded to this review

Dear Sachin_Voyager, We appreciate you taking the time to submit a review. It is pleasing to read that your stay was, on majority, a comfortable and pleasing one. We look forward to having you back again.

Bendigo, Australia
Reviewed 22 October 2016 via mobile

We stayed here for 3 nights whilst in Rotorua. This accommodation is in need of a good facelift and is very outdated. Our bed and pillows were extremely uncomfortable which made a good nights sleep almost impossible. On a good note I can say it was at least clean and the staff were very friendly.

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Helpful?
Thank Jodi Q
Edward J, General Manager at Ibis Rotorua, responded to this review

Dear Jodi Q, Thank you for your comments. I am glad to see that you received friendly service from our staff! However, I apologies if some aspect of the room accommodation fell below your expectation. Rest assured that your comments have been documented and will certainly be looked into. Again, thank you for sharing your thoughts and I hope that...

Kuala Lumpur, Malaysia
Reviewed 21 October 2016

We were there in the third week of September. Room was average however the air condition was faulty and it was like a sauna in the room even though it was cold outside. Called the front desk but was told that no maintenance staff on duty and had to wait until morning? In the end a nice young man from...

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Helpful?
2Thank Idah H
Edward J, General Manager at Ibis Rotorua, responded to this review

Dear Idah H, Thank you for taking the time to comment on your stay with us. I was disappointed to read your comments regarding the staff, and I will address this with the team directly - we pride ourselves on excellent customer service, and I do apologies if you felt that we did not deliver on this occasion. I do...

New Zealand
Reviewed 19 October 2016

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Helpful?
Thank elsthorpe
Edward J, General Manager at Ibis Rotorua, responded to this review

melbourne
Reviewed 19 October 2016

Our room was clean but air conditioning didn't seem to be working. It was a hot, stuffy night even though it was cold outside. But what really will stick in in our memories forever is the disgusting sulphur smell that come poring through the air-von early in the morning. We could get out quick enough. Not even a shower! Not...

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Helpful?
Thank weezy0811
Edward J, General Manager at Ibis Rotorua, responded to this review

Dear weezy0811, Thank you for taking the time to write a review. I am glad to learn you appreciate the convenient hotel location. However, I do apologies for the issue with the aircon. Rest assured that your comments have been documented and will certainly be looked into. Again, thank you for sharing your thoughts and I hope that you will...

Canberra, Australia
Reviewed 17 October 2016

Rooms are amazing, beds are comfortable, staff are friendly, breakfast is fabulous. It's right in town, and near all the night life, easyy to get to places, most rooms come with two double beds. Clean, ask for a room with a view of the lake.

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Helpful?
Thank 508chaneller
Edward J, General Manager at Ibis Rotorua, responded to this review

Dear 508chaneller, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Greensboro, North Carolina
Reviewed 17 October 2016 via mobile

The staff is courteous and friendly, the rooms are clean and adequate. This hotel supplies your basic needs in a comfortable manner. The location is perfect, a short walk to eat street with lots of great restaurants, an even shorter walk to the lake. They don't have a gym or pool but you can use the neighboring hotel they are...

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Helpful?
Thank sgtsbud
Edward J, General Manager at Ibis Rotorua, responded to this review

Dear sgtsbud, Thank you for your kind review. We are glad to hear you enjoyed your visit to our hotel, especially our great location. We hope to see you back again soon!

Kochi
Reviewed 9 October 2016

The hotel is located on the main road but a little away from the city center. The staff even though very limited are very pleasant and helpful. The room is very basic but clean and comfortable. The breakfast is passable mainly continental. The other meals at the hotel are very limited. It would be better to go to other restaurants.

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Helpful?
Thank oyitty
Edward J, General Manager at Ibis Rotorua, responded to this review

Dear oyitty, Thank you for your kind review. We are glad to hear you enjoyed your visit to our hotel. We hope to see you back again soon!

Reviewed 7 October 2016 via mobile

If you want somethin good ambience. So you can really prefer this hotel. From here you can go by walk for indian restaurant and also so many cafes. The hotel is also near by river side so you can go and hang around. And also they offer free car parking. Must try the hotel

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Helpful?
Thank Vikram444
Edward J, General Manager at Ibis Rotorua, responded to this review

Dear Vikram444, Thank you for taking the time to review our property. I am happy to see that you appreciate the convenient hotel location! We hope to see you back again real soon.

Wellington, New Zealand
Reviewed 6 October 2016 via mobile

Stayed in twin share rooms as part of large group. Criminally expensive wi fi, and the tvs didn't really work, but the staff were friendly and I expect it was well priced . Good location, so I would recommend if your standards aren't too high!

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Helpful?
Thank Swannynz
Edward J, General Manager at Ibis Rotorua, responded to this review

Dear Swannynz, Thank you for your comments. I am so glad that you enjoyed your stay with us and found the staff and facilities to your liking. Our apologies for letting you down with the wifi and also the quality of the TV reception. I have shared your comments with the team and we will put a higher focus on...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Ibis Rotorua is located on the picturesque shores of lake Rotorua, just five minutes walk from the central business district, convention centre, cafes and restaurants and some of Rotorua's most popular tourist attractions. The fully air-conditioned hotel offers 145 rooms providing exceptional comfort and value. Room configurations can be one king or two doubles. A number of triple rooms with three single beds are also available. Bedrooms feature in-room safes, internet with broadband connectivity, showers, flat screen TV's and refrigerators. 24hr reception, an internet kiosk and guest laundry facilities. The I-Restaurant and Bar welcomes guests for breakfast, lunch and dinner. Conference rooms and other facilities at the neighboring Novotel Rotorua Lakeside are also available to guests. ... more   less 

Additional Information about Ibis Rotorua

Address: Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $125 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ibis Rotorua 3.5*
Number of rooms: 145
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Also Known As:
Ibis Rotorua Hotel Rotorua
Hotel Style:
#27 Romantic Hotel in Rotorua
#32 Family Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Rotorua staff and other travellers.
3 questions
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Bengaluru, India
London, United Kingdom
5 months ago

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Questions? Get answers from Ibis Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lake view room, it seemed to be quite and you have a lovely view when you wake up.”
 of 5 bubbles ZionGirl, 30 Nov 2016 | Read review
“Lake view room will be a good choice.”
 of 5 bubbles 392sampathn, 28 Nov 2016 | Read review
“Any room not on the first floor would be good.”
 of 5 bubbles Citygirl7314, 20 Nov 2016 | Read review
“Check if the lift reahes the relevant floor.”
  • Early moring
 of 5 bubbles oyitty, 9 Oct 2016 | Read review
“Good Price . Not great beds”
 of 5 bubbles Cptstu, 18 Sep 2016 | Read review
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