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Emerald Spa Motor Inn

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Traveller (61)
Room & Suite (43)
Pool & Beach (1)
Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“welcome basket”(7 reviews)
“heat pump”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Fitness centre
4 Star Hotel
All hotel details
Additional information
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Rooms
Aug. 1Aug. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (550)
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530 results
Traveller rating
349
133
31
6
11
Traveller type
Time of year
LanguageEnglish
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349
133
31
6
11
Show reviews that mention
All reviewswelcome basketheat pumpgreat place to stayone bedroom uniton arrivalsky tvfree wififresh milkexcellent motelwould definitely stay here againlocal attractionsfenton streetheated swimming poolair conditioningbed was comfortableenjoyed our stayexcellent stay
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1 - 5 of 530 reviews
Reviewed 4 days ago via mobile

Best accommodation, best service ever. Judith you are amazing and we are so grateful to have stayed with you guys.Thanks for making our 10 yr anniversary so special. From the moment i contacted the Inn to help me with making our anniversary celebration special you...More

Thank HalesnTashie
Hotel's Favourite
Reviewed January 28, 2018 via mobile

My wife and I decided to visit rotorua during the ling weekend. We book a room at emerald spa and I must say from the very start the care and service we received was amazing. We got a late start and while we were in...More

Thank Allen W
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded January 29, 2018

Thank you so much for the great review. I am waiting at the reception for the return booking!!!! Enjoy-Judith

Reviewed 1 week ago

Lovely tidy rooms of decent size. Staff very friendly, but do note dogs at reception if you have kiddies who are scared of dogs. Big in room spa, which you can only use until 9.30pm, although others guests didnt seem to know the rule -...More

Thank Jolee416
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 6 days ago

Thank you for your review. This is certainly helpful feedback. Carparking is always just that...if we were to have designated carparks and someone accidentally parked in your parks, we can be called all hours of the night to wake a guest to move their vehicles....More

Reviewed 2 weeks ago

The unit was clean,tidy,bed was comfortable.Shower was to die ...that water pressure was fanastic.Spa looked great maybe next time ..i'll get to use it. .One thing that i found off putting was the bedspread...folded it back and on one side was a stain.....not nice when...More

Review collected in partnership with this hotel
Thank rasoar2018
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 2 weeks ago

Thank you for your review=This has been noted and actioned this morning. Apologies-Please let me know when you are back in town-Judith

Reviewed 3 weeks ago via mobile

Myself, my husband & our son (8) stayed at the Emerald Spa over the weekend from Friday through to Sunday. This place by far puts other hotels to shame. Their cleanliness is impeccable, the rooms are spacious & offered so much room for our son...More

Thank mel2590
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 3 weeks ago

Thank you so much for your review- it is really appreciated. Do hope we see you all again-Judith

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$94 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Rotorua
#10 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#12 Luxury Hotel in Rotorua
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$94 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Rotorua
#10 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#12 Luxury Hotel in Rotorua
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (61)
Room & Suite (43)
Pool & Beach (1)
Questions & Answers
Ask a question
Nicola B
February 16, 2018|
AnswerShow all 3 answers
Response from KateandRichardBoyd | Property representative |
We have quiet rooms away from the road, just make notes in your booking. Thanks Maria
0
Votes
iodoethane
December 13, 2017|
Answer
Response from KateandRichardBoyd | Property representative |
Hello, yes of course, you can check out at 6.30am. Just let us know the night before you leave. Look forward to meeting you soon-Judith
1
Vote
Geoff W
August 27, 2015|
Answer
Response from KateandRichardBoyd | Property representative |
No the Reception is open from 7am to 9.30pm
0
Votes
Room Tips
"Could do with more hot chocolate packets...instead of coffee or tea.Fix the bedspread and the one light that..."
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"Ask for a top room"
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"Desperate the toilet light from the fan as it wakes others when the light is turned on during the night"
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"Ensure to make use of the spa baths was great after a long days work"
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