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Best accommodation, best service ever. Judith you are amazing and we are so grateful to have stayed with you guys.Thanks for making our 10 yr anniversary so special. From the moment i contacted the Inn to help me with making our anniversary celebration special you...More
My wife and I decided to visit rotorua during the ling weekend. We book a room at emerald spa and I must say from the very start the care and service we received was amazing.
We got a late start and while we were in...More
Thank Allen W
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded January 29, 2018
Thank you so much for the great review. I am waiting at the reception for the return booking!!!! Enjoy-Judith
Lovely tidy rooms of decent size. Staff very friendly, but do note dogs at reception if you have kiddies who are scared of dogs.
Big in room spa, which you can only use until 9.30pm, although others guests didnt seem to know the rule -...More
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 6 days ago
Thank you for your review. This is certainly helpful feedback. Carparking is always just that...if we were to have designated carparks and someone accidentally parked in your parks, we can be called all hours of the night to wake a guest to move their vehicles....More
The unit was clean,tidy,bed was comfortable.Shower was to die ...that water pressure was fanastic.Spa looked great maybe next time ..i'll get to use it. .One thing that i found off putting was the bedspread...folded it back and on one side was a stain.....not nice when...More
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Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 2 weeks ago
Thank you for your review=This has been noted and actioned this morning. Apologies-Please let me know when you are back in town-Judith
Myself, my husband & our son (8) stayed at the Emerald Spa over the weekend from Friday through to Sunday. This place by far puts other hotels to shame. Their cleanliness is impeccable, the rooms are spacious & offered so much room for our son...More
Response from KateandRichardBoyd, Manager at Emerald Spa Motor InnResponded 3 weeks ago
Thank you so much for your review- it is really appreciated. Do hope we see you all again-Judith