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Emerald Spa Motor Inn

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#14 of 93 Hotels in Rotorua
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Emerald Spa Motor Inn
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380 Reviews from our TripAdvisor Community

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Showing 362: English reviews
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Auckland, New Zealand
Reviewed yesterday NEW

Whilst the room was clean and as expected, we were shocked by the total disregard shown to us. When we booked we requested one room with a double bed, and another with two singles (for our young children). We were told that was exactly what we would get. On arrival we found both bedrooms had double beds. We asked if...

Thank davepriscilla
Reviewed 3 days ago NEWvia mobile

Booked in for 2 nights. On a trip around New Zealand. Great hotel brilliant jacuzzi great parking a small walk to town probably around 10 mins walk. It has outside pool breakfast delivered to your door. Kitchen. Fridge etc. Lots to do in town. Especially the hot springs. These are by the hospital and something you must see. No need...

Thank wrighty889
Reviewed 1 week ago

Booked on line for 3 nights from Hamilton. Arrived very early like 10:45 so room was not available so manger sent us on a nice drive around some very pretty lakes. Came back about 2 pm and everything was ready. Manager was most helpful and was willing to spend some time with us explaining some of the places of interest....

Thank Kenneth H
Campbelltown, Australia
Reviewed 5 weeks ago

This motel was clean and fresh and included little added extras such as sachets of plunger coffee and towelling bath robes in the wardrobe. The spa bath was huge and the interior was modern and fitted out well including a TV in the bedroom as well as the lounge. The hosts were polite and helpful.

Thank leejune114
Reviewed 21 March 2017 via mobile

We stayed the night on the 21st march the owners were very friendly and welcoming! The rooms were very nice and clean and the spa bath was huge! We had a great stay thank you! 😁would definitely recommend you guys 😁

Thank Chantel B
Rotorua, New Zealand
Reviewed 21 March 2017 via mobile

We really enjoyed this motel, staff were very pleasant and units exceptionally clean and well maintained. Would definitely stay again. Keith on reception was very obliging and had a great sense of humour . Thoroughly enjoyed our time there and we will return. Jim and Julie Archibald

Thank Julie A
Port Macquarie, New South Wales, Australia
Reviewed 11 March 2017

We stayed 2 nights in a lovely, very clean apartment with a huge spa bathroom. Staff were very friendly and helpful with local ideas. Close to everything. And free wi-fi - not many hotels offered this on our recent trip so we were really appreciative.

Thank ATT2444
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for staying with us and for spending the time writing a review - we always appreciate guest feedback. We are glad that you had an enjoyable stay with us.

Reviewed 11 March 2017 via mobile

Great visit. Room was large and good layout. 4 adults 1 child and we all had enough room with great Tv and spa in our room. Child spent most of the time in the spa while adults had lounge. Beds were clean and so was room. Thank you.

Thank Jennifer E
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thanks for staying with us and for spending the time writing a review - we appreciate guest feedback. We are glad that you enjoyed your stay with us and found our accommodation comfortable for a family.

Reviewed 8 March 2017 via mobile

This was booked for us through an agency and I would not of stayed if I had researched it a little bit more. It is a typical motor in with cars parking right outside your door there for little privacy from passersby. During the check in process you were warned about security and keeping your items safe from break-ins in...

Thank Elizabeth B
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for spending the time writing a review. We are sorry that your stay was not as enjoyable as you were hoping and that the weather spoilt your time in Rotorua. Our accommodation is situated 10 minutes walk to the centre of town and all activities are close by.

Alor Setar, Malaysia
Reviewed 7 March 2017

great service and location. i have a comfortable night there, and the staffs are friendly. the manager (i cant remember the name)is very kind to send me to the town. definitely will come back if I have the chance :)

Thank Norasmidar Bint... A
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to write a review. We are glad that you enjoyed your stay with us and look forward to seeing you again in the future.

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07/05/2017 08/05/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 

Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $142 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#11 Family Hotel in Rotorua
#12 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Spa Motor Inn staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Emerald Spa Motor Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer 2nd floor to reduce traffic and noise.”
Rob1eddy, 24 Feb 2017 | Read review
“Looking down on the pool was great - Family room”
B5538BPkarenr, 20 Nov 2016 | Read review
“Request a room away from the stairs. Just gets a little bit noisy in the morning with people walking up and down.”
JaiMarie, 9 Oct 2016 | Read review
“Plenty of space to move around”
C9431LQkarenc, 29 Sep 2016 | Read review
“Rooms with SPA and mountain-view .......”
923saugatd, 15 Jun 2016 | Read review
5 of 5
US$91* /night
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Prices are for 1 room, 2 adults
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