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Jet Park Hotel Rotorua

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Jet Park Hotel Rotorua
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273 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Auckland Region, New Zealand
Reviewed 5 May 2015

Staff friendly and helpful. They can recommend sights to see and also book them. Very efficient. Their website makes booking in easier. This is a return visit after visiting last November. It is convenient to the CBD and night market on a Thursday night

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Helpful?
Thank Peter D
Auckland Region, New Zealand
Reviewed 3 May 2015

I booked the Ultimate Package x 3 which includes Gondala and Luge rides, Rainbow springs family pass and a family pass to Polynesian Family Spa. WOW, such an awesome deal along with 2 nights accommodation directly from their website. Everything my family and I wanted to do on Anzac weekend. Location is very good, near all the shops, restaurants, supermarket...

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Thank Winia R
Auckland Region, New Zealand
Reviewed 1 March 2015

Booked last minute to go to Rotorua during the cycle festival and were happy to get anywhere to stay. We booked a family room which appears to have been an old room plus ensuite kitchen with a sleeper couch and extra bed in the kitchen. we were happy to have somewhere to sleep but won't leave it to the last...

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1Thank Biff3ridge
Cardston, Canada
Reviewed 26 February 2015

Smooth checkin, room was clean, separate sitting area. Plenty of space, little kitchen very handy and large jacuzzi tub bonus. Large lobby, internet worked. Parking is not very large but manageable. Located close to fast food options and on the Main Street. Didn't have free breakfast, offered one but very expensive.

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Thank rick w
Townsville, Australia
Reviewed 20 February 2015

Had possibly the worst nights sleep in years. Only stayed here because I hadn't booked anywhere and it was one of the few paces with a vacancy. Room was like a sauna when we entered. There has been aircon as the unit is still in the room but a permanently fixed sign said it was broken. Don't think there is...

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Thank Vanessa K
Auckland Region, New Zealand
Reviewed 7 February 2015

Stayed here over the weekend as the hotel which we stayed before is fully booked. Basic hotel with no fluff but one can get a better deal in town. Even with free breakfast! But I must command the free hi speed WiFi is a good deal. Also good location near the supermarket and big rotorua central mall across the road....

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Thank Superf0x
Manchester, UK
Reviewed 3 February 2015

The location is good but the motel is not great. Very basic and dated. Didn't stay for breakfast so can't comment on the food, but didn't look very appetizing. If you're looking for a budget motel it isn't the worst but hasn't got many good points in my opinion.

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Thank Unny
Reviewed 18 January 2015

My partner and I spent four nights in Rotorua. Upon arrival, the receptionists were very welcoming and helpful. The room was spacious, clean and equipped with a roomy bathroom, basic toiletries, a hot water jug and a fridge. Wifi is free. One downside is the lack of air conditioning, as the stand up fan is inadequate and opening the windows...

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1Thank SageWu
Reviewed 13 January 2015 via mobile

We were a walk in couple, greeted by receptionist in a warm manner. We had a nice room with a big spa bath, room was clean and tidy. Only down full was no air conditioning. This was mentioned when we checked in but the room did cool down as the evening progressed. Parking was ample. I would happily stay again.

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Thank Elle_knz
Auckland
Reviewed 9 January 2015

I purchased a couples retreat package for me and my partner to relax during our holiday, this became impossible when there was no air-conditioning as promised, the fans provided just circulated the hot air around. Our breakfast for the first morning was not provided in full. Half of the power sockets in this room were not even working! We were...

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Thank Bianca1894
Qualinn, General Manager at Jet Park Hotel Rotorua, responded to this review

Thank you for your comments, they are important to us. I will be looking into these issues. My apologies again for the inconvenience during your stay. For now i have emailed your personal email. I look forward to hearing from you. Regards Sharlene

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Jet Park Hotel Rotorua is the new sister property to the award winning Jet Park Airport Hotel and Conference Centre (located near Auckland Airport). Guest can enjoy a hearty complimentary continental breakfast, complimentary WiFi and a really convenient location- just walking distance from Rotorua's town centre. The 63 rooms have been completely refurbished, a café added, public areas upgraded, kid's play area, and bike storage is available. Many rooms have their own spa bath and the hotel features an outdoor heated pool and spa. Come and enjoy our warm hospitality and make this hotel your "base" for exploring all the region has to offer. ... more   less 

Additional Information about Jet Park Hotel Rotorua

Address: 237 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $148 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jet Park Hotel Rotorua 4*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#31 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Jet Park Hotel Rotorua staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“facing the rear of the hotel one or more floors up is much quieter.”
 of 5 bubbles advtracing, 10 Jan 2017 | Read review
“Away from the road”
 of 5 bubbles Our_USA_trip, 19 Dec 2016 | Read review
“Family rooms have individual parking space”
 of 5 bubbles ParadisiaC4L, 15 Dec 2016 | Read review
“Book direct and ask questions . Accessible - room with a view.”
  • This was the wardrobe with the safe on the floor of it.
 of 5 bubbles skylarkGlos, 29 Oct 2016 | Read review
“Keep Looking Rotorua has many accommodation options”
 of 5 bubbles O5953SKrobertr, 19 Oct 2016 | Read review
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