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The Waterfront

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225 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Palmerston, New Zealand
Reviewed 21 January 2017

From the time Richard took my booking this was an excellent stay. The dinner was to die for and the wait staff were so wonderful. Explaining what our meal was all about and generally very attentive. Was my wifes birthday and the did something special in way of decorated plate to help mark it for her. Room was fabulous and...

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Helpful?
Thank johntD660DA
Mark D, Owner at The Waterfront, responded to this review

Thank you John for your fantastic comments. I am excited to hear you had a great time staying with us and dining in our restaurant Salt for your wife's birthday. Great value for money is always a good thing to hear. Regards Mark

Masterton
Reviewed 15 January 2017 via mobile

We stayed one night here and thoroughly recommend this hotel. Lovely big comfortable rooms and the bed was great. We had a glimpse of the sea from our room. The staff were all very polite and friendly and the room was very clean.

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Helpful?
Thank Janeca14Masterton
Mark D, Owner at The Waterfront, responded to this review

Hi Janeca14 Thank you for sharing your experience on you recent stay with us. I am really happy you had a great time and especially enjoyed the size of the room and bed comfort. We wish you well. Kind regards Mark

Dijon, France
Reviewed 9 January 2017

This place was a joy to stay at. Staff are all friendly and helpful, the room was a good size, the shower excellent and all clean and tidy. Secure parking to boot. The motel is in a great position, right next door to the tourist info centre and close to shops as well as art gallery and ocean board walk.

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Helpful?
Thank Ameldajo
Mark D, Owner at The Waterfront, responded to this review

Hello Ameldajo, I am very pleased you enjoyed your stay at the Waterfront. We take great pride in our property and cleanliness is something we are very proud of as is our location. Thank you so much for sharing your experience. Regards The Waterfront Hotel.

Wellington, New Zealand
Reviewed 9 January 2017

A great new conveniently located hotel just opposite the Wind Wand, Coastal Walkway and the Sea. The room we had was an extra large size which made it not seem like a typical hotel room! It was super clean, fresh with a super comfy bed and free wifi. We stayed 3 nights and although we had a car we chose...

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Helpful?
Thank becadarh
Mark D, Owner at The Waterfront, responded to this review

Hello Becadarh Thank you for choosing to stay with us at The Waterfront Hotel. I am very happy you had a great time while you were here and found our location very handy. Thank you for sharing your feedback, we appreciate it. Regards The Waterfront Hotel Team.

Reviewed 6 January 2017

The rooms are good sized. Very good bathrooms. Housekeeping staff is fantastic. The views from room was good. For all your food requirements - there is a good restaurant on level 1. What else does one need if you are visiting the city? What I missed is a microwave oven, but not that important. Overall enjoying the stay here. Will...

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Helpful?
Thank Samuel M
Mark D, Owner at The Waterfront, responded to this review

Hello Samuel M, Thank you for staying with us on your visit to New Plymouth. I am pleased you had an enjoyable stay and overall experience at the Waterfront Hotel. We do have microwaves on request, sorry this was not clear to you. Thank you for your great feedback, we appreciate it. Regards The Waterfront Hotel Team.

Reviewed 2 January 2017

Amazing room and amenities...staff extremely accommodating, restaurant amazing, cleaning amazing!!! Highly recommend.....The only problem not even a real problem was the noise from trucks travelling through...but that is no fault of the hotel with the Kaikoura earthquake the port is swamped with loads to ferry around nz so we could bear it..the amazing staff and the surprise menu in the...

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Thank Jas F
Mark D, Owner at The Waterfront, responded to this review

Hello Jas F, Thank you so much for staying with us. Its excellent to know you had an amazing time with us. We know we have great staff that go above and beyond to deliver a fantastic experience for all our guests. We appreciate you feedback and business. Kind regards The Waterfront Hotel Team.

Sunshine Coast, Australia
Reviewed 20 December 2016

Very tidy rooms with big beds and clean bathroom. Located close to restaurants and bars. The hotel is clean and staff are friendly. The restaurant attached is called Salt and has a great menu for all meals.

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Helpful?
Thank Sebruap
Mark D, Manager at The Waterfront, responded to this review

Hello Sebruap, Thank you for staying with us at The Waterfront Hotel. Pleased to hear your feedback , especially about the cleanliness. This is something we are very proud of. We do have a great location - the best in New Plymouth! Regards The Waterfront Hotel Team!

Palmerston North, New Zealand
Reviewed 25 November 2016 via mobile

Hardly any parking. Had to drive around the block to get a park. The spa bath only fits one person and no view of the water at all. Bed was very hard. But room was clean. Toilet made heaps of noise even 20 minutes after you flushed it. Wouldn't come back.

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Helpful?
Thank sarahlulu1996
Mark D, Owner at The Waterfront, responded to this review

Hello Sarah, We are sorry to hear you never enjoyed your stay with us. This comes as a surprise. It was a very busy weekend in New Plymouth and naturally we would be short of car parks. We do have arrangements in place for over flow car parking right next door - if we had of known you were having...

Reviewed 19 November 2016 via mobile

A very well maintained hotel with quality rooms and quite roomy. Very comfy bed and nice bathroom. Location in central New Plymouth wad perfect for us, less than 5 minutes walk to our show at TSB Theatre. Also handy location for iSite, Pukeariki Museum and shopping. Plenty of eating choices also within walking distance. Hotel restaurant also overlooks the coast...

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Helpful?
Thank K8125BJdavidk
Mark D, Owner at The Waterfront, responded to this review

Thank you K8125BJdavidk, We appreciate your excellent comments. I am pleased you enjoyed what we have to offer and found our location very handy. I think we have the best location in New Plymouth and certainly the best outlook! Best wishes The Waterfront Hotel Team.

Napier
Reviewed 15 November 2016 via mobile

Excellent location with views towards Tasman sea right in the heart of the city. Room is spacious and clean, staffs are friendly and helpful. Absolute value for money and will definitely stay again. Thanks Waterfront Hotel and keep it up.

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Helpful?
Thank Eonlight
Mark D, Owner at The Waterfront, responded to this review

Eonlight, Thank you for staying with us! Great to know you though we were "Value for money". Often Hotels do not get this sort of feedback. We will continue to do our very best. Hope to host you again one day. Until then, all the best.

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Simply watch the waves roll in... from New Plymouth's newest and ONLY Hotel on the Waterfront and yet only 1 minute to the CBD! Next door to the famous Puke Ariki Museum, Library and Information Centre! Complimentary FREE 1 hr wireless internet access daily. All rooms have super king size beds, or queen and single configuration if requested. Sea or City views from your step out balcony, most feature a step out Balcony and single spa bath, with all rooms including 12 channel sky TV, wireless & broadband internet & coffee/tea facilities. The Waterfront Hotel is a non-smoking hotel however you are most welcome to use the Balcony. Salt Restaurant and Bar on level one overlooks the sea! What more would you want!? Salt on the Waterfront offers an excellent range of seafood and contemporary cuisine with great views from every table. FORGET THE REST! TRY THE BEST! ... more   less 

Additional Information about The Waterfront

Address: 1 Egmont Street, New Plymouth 4310, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Price Range: $167 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Waterfront 4.5*
Number of rooms: 39
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Also Known As:
Waterfront New Plymouth
The Waterfront New Plymouth, New Zealand - Taranaki
Hotel Style:
#6 Luxury Hotel in New Plymouth
#6 Romantic Hotel in New Plymouth
#7 Family Hotel in New Plymouth
#8 Business Hotel in New Plymouth
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Questions & Answers

Here's what travellers have asked, with answers from The Waterfront staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify your requirements on booking.”
71SheilaM, 10 Apr 2017 | Read review
“Waterfront would be best but even on the side street was still pleasant.”
198robc, 13 Mar 2017 | Read review
“Rooms on the north side have perhaps a better perspective of the coastal view.”
bbcw, 11 Mar 2017 | Read review
“The second floor was very nice and quiet”
TennesseeEZTraveler, 6 Feb 2017 | Read review
“ask for a room with north facing sea views”
Barrybid, 26 Jan 2017 | Read review
5 of 5