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Stayed 4 nights with my wife and kids. Greeted by a professional yet unwelcoming young lady. Was asked to pay on arrival for our stay, usually been given the option of paying during or on check out everywhere else we have stayed. Got the impression...More
1 Thank Fraser W
Response from Mark D, Owner at The WaterfrontResponded 19 July 2016
I am sorry to hear you thought your room was made up incorrectly.
However this was not the hotels wrong doing.
You booked via a 3rd party website and the info we received from them for the booking only stated that 4 people...More
There was not much to fault about our stay we only stayed one night but we loved it the room was worm quite comfortable big and the view was amazing in the morning then the cooked breakfast matched our high quality dinner we had the...More
Thank Tack U
Response from Mark D, Owner at The WaterfrontResponded 7 July 2016
Hello Jack U.
Hey thank you for the amazing feedback.
We are stoked you had such a great time from the moment you walked through the doors.
We would love to be your hosts again one day.
All the best - The Waterfront and Salt...More
This is a great hotel with large comfortable rooms, and an ocean view. It is close to walkways and parks. Add to that the wonderful staff, and it makes for a great stay. We were here for a week, and the staff soon knew what...More
Response from Mark D, Owner at The WaterfrontResponded 5 July 2016
It was our pleasure to be your hosts. Its pleasing to get comments like this from our valued guests. We agree with you, its the staff that make the hotel what it is.
Someone once told me : "A hotel without great staff...More
Loved this place. Superb location and comfortable rooms. Not as quiet as I like but if you are a good sleeper then no problem. The attached restaurant is excellent as well. The views from the beach out front are great. Tremendous walkway in front of...More
1 Thank Voodles
Response from Mark D, Owner at The WaterfrontResponded 29 June 2016
Thank you so much for your comments. Its excellent you had such a great time while staying with us, and to know you felt so welcome and at home here.
all the best,
My husband and i stayed only one night here, but we were very comfortable in our modern spacious room. Lovely clean bathroom, large king sized bed and a small balcony. We didnt eat at the restaurant but we did enjoy great service at the bar...More
1 Thank Jetosash
Response from Mark D, Owner at The WaterfrontResponded 19 June 2016
Thank you so much for sharing your experience with fellow travelers.
We are delighted you had a great time at the hotel and found our cleanliness and service to be first class.
We appreciate your business and wish you all the best,
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
US$112 - US$291 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Luxury Hotel in New Plymouth
#6 Romantic Hotel in New Plymouth
#7 Family Hotel in New Plymouth
#8 Business Hotel in New Plymouth
Number of rooms
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New Zealand >
North Island >
Taranaki Region >
Also Known As
Waterfront New Plymouth ,
The Waterfront New Plymouth, New Zealand - Taranaki