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The Reef Resort

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#4 of 71 Hotels in Taupo
Certificate of Excellence
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1 room 2 adults 0 children
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The Reef Resort
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481 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Christchurch, New Zealand
Reviewed 21 August 2016

Love this place! Totally worth the money. Neat and clean, all the facilities work well! Spa was amazing. Pool and heated spa downstairs was just a treat. Cathy was awesome too, would def come here again :) Great hot chocolate! Well done :)

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Helpful?
Thank Alisa_kg
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your lovely review. Yes we love this place too :) We love hearing how our guests have enjoyed their stay with us. The hot pools sure are a treat. We hope to have you stay with us again. Kind regards Julie and Khan - Managers

Wellington, New Zealand
Reviewed 15 August 2016

We enjoyed our stay at The Reef Resort. During the booking process, manager Julie was very quick to reply to my email queries. We were arriving from Wellington late on a Friday evening, and she provided detailed instructions regarding our room keys and after hours access into the hotel. The room was clean, tidy and spacious. My daughters and I...

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Helpful?
Thank kiko367
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your wonderful review. It's always a pleasure to make our guests have a stress free stay. We are so glad you had a great time here and made great use of our hot pools. We hope to see you again real soon :) Kind regards Julie and Khan - Managers

Sydney, Australia
Reviewed 14 August 2016

We had a fantastic experience. Had a choice of room, enjoyed the thermal pool, child friendly, helpful staff. The resort is clean, modern, has easy parking, provides for every need of a relaxing holiday. The views from the rooms is perfect. Couldn't be happier with our choice.

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Helpful?
Thank trudieconstable
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your top rating. We love being able to provide a place where our guests can relax, unwind and enjoy. It's always great hearing feedback. We hope to see you again :) Kind regards Julie and Khan - Managers

Mount Maunganui, New Zealand
Reviewed 9 August 2016

From the first moment we walked in to Reef Resort we relaxed. Khan and Julie were so warm welcoming and friendly. The views from our warm spacious and well appointed suite across the lake to the snow capped mountains.....spectacular. That was 5 years ago. Our first visit to reef resort! We stay here 5 or 6 times a year. We...

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1Thank vipspa2016
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your raving review. We love to see our guests come back often. It's great to provide a place where our guests love to come and enjoy all we have to offer :) We look forward to your next visit! Kind regards Julie and Khan - Managers

Chelmsford, United Kingdom
Reviewed 7 August 2016

The views from the room balcony, overlooking the pool and the lake were amazing. The room was very spacious and spotlessly clean. The staff/owners were so friendly and helpful, you couldn't ask for anymore. It was very close to the local shops/restaurants and you can also walk out of the back, straight onto the lake, which was great for a...

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Helpful?
Thank EricEssex2014
Julie M, Manager at The Reef Resort, responded to this review

Thank you for you awesome review! It really is so lovely to hear our guests have had an enjoyable experience. Being right on the lake edge is perfect for easy access to the lake for sure. Thank you again. We hope to see you again. Kind regards Julie and Khan - Managers

Reviewed 6 August 2016 via mobile

The reef resort exceeded our expectations. When we arrived on the first night we were shown our apartment. I asked if perhaps they just had a studio room instead, as our portacot was not going to fit in the bedroom in the apartment. The manager explained they were close to fully booked, which was fine. After about 10 minutes though...

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Helpful?
Thank Luluplow
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your awesome review. It's always a pleasure to help out where we can to make our guests stay as comfortable and enjoyable as possible. So glad you got to make good use of the pool :) We look forward to seeing you again. Kind regards Julie and Khan - Managers

Auckland, New Zealand
Reviewed 3 August 2016

We stay here every year. It is because of The Reef Resort that we go to Taupo for family holiday. Latest was last month and oh my god, what a memorable experience we had. Hosts are so welcoming and helpful. (Julie and Khan) It has first class rooms and lakeside apartments and an excellent heated pool and thermal spa. It...

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Helpful?
Thank niz_rusty
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your raving review! We love hearing feedback on how our guests have enjoyed their stay with us. It's awesome that you choose us as your home away from home :) We look forward to seeing you again. Kind regards Julie and Khan - Managers

Reviewed 29 July 2016 via mobile

Could not ask for a better place to stay. 10 out of 10. Will definitely be back. Managers were delightful and flexible with us staying in the same room for another night at short notice. The pool was a perfect temperature for cold winter weather, our two year-old enjoyed every minute hence we did too!

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Helpful?
Thank Ana N
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your wonderful review. Hearing our guests have had a great time is a bonus for us :) We are always more than happy to help where we can. Glad you made good use of the pool. Be great to have you stay again. Kind regards Julie and Khan - Managers

North Island, New Zealand
Reviewed 28 July 2016

After a day's traveling and activities, we were welcomed by very friendly and helpful staff, full of information at any time of the day. The resort entrance was beautiful, clean and tidy. There was plenty of parking, although if you have a large car, I recommend getting a park early, as the parking below was quiet tight. We traveled as...

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Helpful?
Thank LeasiiLou
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your raving review and top rating! We love hearing how our guests have enjoyed their stay with us. Yes the pool sure is perfect for the cooler weather! And being just out of the town centre is a great way to relax. So glad you had a great time and we totally look forward to seeing you...

Auckland Region, New Zealand
Reviewed 26 July 2016 via mobile

This place has the most amazing rooms. We stayed there for a couple of nights and they upgraded our room for free. The staff there were awesome. It wasn't right in the heart of everything but we didn't want to be. It was nice to get away from it all. It's only a 2minute drive if you need to grab...

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Helpful?
Thank 1FlyingKiwi
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your top rating review. Well we just love the compliment about Taupo's friendly people :) We are so glad that you enjoyed your upgrade. Thank you again for your comments, it's always awesome to receive them. We look forward to seeing you again! Kind regards Julie and Khan - Mangers

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free high speed fibre WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 

Additional Information about The Reef Resort

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $153 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Resort 4*
Number of rooms: 21
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo
Hotel Style:
#2 Spa Hotel in Taupo
#2 Family Hotel in Taupo
#2 On the Beach Hotel in Taupo
#2 Luxury Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Resort staff and other travellers.
2 questions
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Questions? Get answers from The Reef Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our second floor pool view room, also had a great view over the lake :)”
 of 5 bubbles Stephirey, 8 Mar 2017 | Read review
“Even without an upgrade, this hotel is a fantadtic location”
 of 5 bubbles jand2017, 22 Feb 2017 | Read review
“Upper floor to get view of lake”
 of 5 bubbles lindarB5623QJ, 22 Feb 2017 | Read review
“Go for a lake view room if it's in the budget. We had apartment 1, and it would be ideal for 2 couples, or a family.”
 of 5 bubbles rebeccad176, 9 Feb 2017 | Read review
“Check room size and parking acess”
 of 5 bubbles , 2 Feb 2017 | Read review
5 of 5