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Cruel Mean, and Arrogant.
Arrived here and had a Visa debit card preloaded with $3,000 (it is used as a credit card). They said accepted credit cards only and said ‘goodbye’. Then they changed their mind and said they needed $500 cash with the debit...More
We paid extra for a harbourside room, definitely worth it even for a one night stay. Really immaculate large and sunny room with extremely comfortable bed. Breakfast was great with plenty of choice. Location suited us well too. Highly recommend
Thank Lesley J
Response from Stacey F, Guest Relations Manager at Trinity Wharf TaurangaResponded February 12, 2018
Thank you so much for your lovely review! We are so pleased you enjoyed your stay with us, and you are right - the view is simply stunning and worth upgrading for! We hope to welcome you back to Trinity Wharf Tauranga again soon.
I wasn't that impressed. While the hotel staff were pleasant initially, we found the restaurant staff to be a little grumpy and not very accommodating. We hosted an event here as well, which was successful, but quite expensive for what you get, the events staff...More
The location is good but probably wouldn't stay there again. The hotel is rather dated.
The bed was very hard and the "Urban View" was of the carpark. We booked the Winter Escape for a one night stay which included two free cocktails and bar...More
Stayed in the spa room out over the water. Lovely view and venue, short walk to CBD and restaurants. Very cold in hotel restaurant we were there in June, also found our room aircon could have been more efficient, an spare blanket would have been...More
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