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We did an overnight here. A great price considering what the big boys are offering. All we were after was a tidy and well appointed room with a comfy bed. We got both. Our positive experience started with the reception desk where a lovely lady...More
We enjoyed our stay here. The location was perfect for us, close to Te Papa, waterfront, skatepark and only a short walk to many places to eat. Room was comfy. It was quite cold outside during our stay but the room was cosy and had...More
Had major over heating in room. Staff really not that helpful.
I had booked two rooms for my family. My room's temperature was not too bad but daughters room was roasting.
Evidently wall Heater was faulty. She called staff but we're not that sympathetic.More
Thank Theresab B
Response from Bay Plaza H, General Manager at Bay Plaza HotelResponded 4 weeks ago
Good afternoon Theresa,
Please accept my sincere apologies for the shortcomings you encountered with the your recent stay.
All rooms have built in heater, which are radiator style and make the rooms very cozy, they are monitor by individual taps in each room. Instructions are...More
We booked late so our options were limited. We chose the Bay Plaza as the location was perfect and the reception and entrance area seemed modern and clean.
The room was in bad need of a renovation and smelled musty .
The linen was clean...More
We took up the week package that came with breakfast. I was here about 10 years ago so it was a repeat visit.
The hotel has been around for a while but is comfortable and does not “look” aged. Our room was adequate for the...More
Response from Bay Plaza H, General Manager at Bay Plaza HotelResponded June 4, 2018
Great to see you enjoy your return visit to our central city affordable hotel.
We are fortunate to have a great team working at the hotel and pride themselves in providing a great Food & Beverage experience.
The rooms are nice and cozy...More