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West Plaza Hotel

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West Plaza Hotel
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419 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Reviewed 9 February 2016

The heading says it all - central to the heart of Wellington. Walking is a breeze to great places to eat and see. The room we stayed in was absolutely spacious and well suited for two adults and a 10 y/o - nice and quiet, super tidy and very modern. The rates were awesome for a long weekend. The service...

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Helpful?
Thank Maggiep01
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive comments about the hotel and the staff we appreciate your feedback, it’s always great to hear when guest have enjoyed their stay with us. Regards, Julie Wilcock - GM

Reviewed 8 February 2016 via mobile

Stayed here for 3 nights over Waitangi Weekend. Check in and out was very easy, and they even bike our taxi when we left. Close to everything in town, round the corner to Cuba Strret, and not far. From waterfront or Te Papa. Was very warm and no Aur con, but we just slept with windows open. Will definitely stay...

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Thank Moochi16
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback it’s always nice to hear when guests have enjoyed their stay at the hotel. Our great location makes it the perfect place to explore the city, we hope to see you again. Regards, Julie Wilcock - GM

Brazil
Reviewed 8 February 2016

This hotel has comfortable rooms and a good restaurant, but the whole place needs to be updated (furniture, bathrooms, etc). The location is excellent for tourists. You can reach the most important places in town by foot. Staff were nice and helpful.

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Helpful?
Thank Leandro T
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your comments about the hotel, we are a mid-range value for money accommodation option and our price reflects this. Our great location makes it the perfect place to explore the city. We appreciate the nice feedback about the friendly staff at the hotel. Regards, Julie Wilcock - GM

Wellington, New Zealand
Reviewed 8 February 2016

We stayed at West Plaza in December 2015 and early February 2016. We had a different room each time. Both rooms were spacious with a comfortable bed. We actually had a good nights sleep! Downside - first stay the bathroom was small - only one person comfortably at a time. The shower tray was very shallow with a curtain rather...

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Helpful?
Thank KiwiWhanau
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for leaving your feedback about the hotel. I was disappointed to hear about the cleanliness of your room and will be speaking with housekeeping team today. This is definitely not our usual standard as you can see from the many positive reviews we receive. We appreciate your positive comments about the comfortable beds and the location. Regards, Julie Wilcock...

Auckland, Auckland, New Zealand
Reviewed 7 February 2016 via mobile

Spent 2 nights & 3days for wedding anniversary. Great location. Reasonable price. Nice and clean. Rooms don't have AC. Wifi is only 300mb. Breakfast is a bit dear. Parking is expensive but you can park outside. Free for 2hrs then free after 6pm til 8am. Would stay again.

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Thank Chipstah
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback it’s great to hear that you had a nice long weekend away. We agree our location is fantastic. We appreciate your comments about the cleanliness of the hotel, and hope to see you again. Regards, Julie Wilcock - GM

Holt, Norfolk
Reviewed 5 February 2016

3.5 star hotel. Old fashioned like many in the city. Needs modernising but probably not a viable option. Clean. Comfortable. Quietish. Winning point - location. Right in heart. Small bar and restaurant downstairs.

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Thank HughDownie
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your comments about the hotel we are a mid-range value for money accommodation option situated in heart of Wellington CBD and your feedback will help others to choose our hotel in the future. Regards, Julie Wilcock, GM

Sydney, Australia
Reviewed 3 February 2016

I found the customer service to be helpful, the room to be well kept and tidy overall. But as I was about to wash water in a hotel cup, I found a pube in it! The view is alright, sometimes a bit noisy but quite quiet otherwise.

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Thank Rachael O
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, we appreciate your comments, it is certainly not a common occurrence for our cleanliness to be less than excellent. I will speak with the housekeeping staff about your comments and apologise that your room was not as it should have been. Regards, Julie Wilcock, GM

Reviewed 22 January 2016

View wasn't great from my room but that was the only negative, room was tidy and modern, staff were pleasant and very helpful, breakfast was delicious and the location rocks, overall a great place to base yourself for a trip to Wellington.

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Thank Robert S
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive comments about the hotel. It’s so nice to hear when guest have enjoyed their stay with us and we hope to see you again. Regards, Julie Wilcock - GM

Reviewed 8 January 2016

Very good above average accommodation right in the heart of town. Bottom of Cuba St. Handy to wharf restaurants and Te Papa. Also great buffet breakfast and downstairs bar. A group of six couples stayed and we had a very good time in Wellington. I think we are going back again next year and will definitely stay at the same...

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Helpful?
Thank Richmondgibbo
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks so much for your positive review, we are a mid-range value for money accommodation option in the heart of the Wellington city and your comments will help others to choose our hotel. We hope to see you and your friends again in the future Regards, Julie Wilcock - GM

Nelson
Reviewed 30 December 2015

Rooms are spacious and tidy. Hotel staff very helpful and friendly. my chosen Hotel for leisure and business travel in Wellington. Easy stroll from manner street Bus stop, close to waterfront, Library ( great coffee place as well) Te papa, City Center.

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1Thank LivinginNZ

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more   less 

Additional Information about West Plaza Hotel

Address: 110 Wakefield St, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $127 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Plaza Hotel 4*
Number of rooms: 102
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Also Known As:
West Plaza Wellington
Hotel Style:
#17 Luxury Hotel in Wellington
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would contact West Plaza direct to book”
 of 5 bubbles Rachelann08, 13 Feb 2017 | Read review
“North facing rooms are quieter”
 of 5 bubbles , 29 Jan 2017 | Read review
“No, all seemed bog standard”
 of 5 bubbles AnonymousMalaga, 23 Jan 2017 | Read review
“We were on the 3rd floor and heard no sounds at all.”
 of 5 bubbles coling6, 7 Jan 2017 | Read review
“Room 301 is at the front of the building and has a balcony”
 of 5 bubbles nigela133, 2 Jan 2017 | Read review
5 of 5