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West Plaza Hotel

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West Plaza Hotel
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426 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Auckland
Reviewed 21 January 2017 via mobile

Got a great rate at the West Plaza and the staff are great - helpful, friendly and professional. The rooms are fine - well sized, come with standard amenities, not noisy, comfortable bed. The bathrooms could do with a renovation but that's a minor point. And the location is just fantastic. What really let the place down was the state...

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Helpful?
Thank HarryJM88
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback, it’s so nice to hear that your enjoyed your stay at West Plaza Hotel. We also appreciate your feedback about the Wi-Fi and are sorry that it was not working as it should have, we agree it must have been very frustrating. We have contacted our supplier to investigate what could have happened and will...

Australia
Reviewed 20 January 2017 via mobile

This hotel is close to restaurants, shops, wharf and the museum, all walking distance and great to visit. Comfortable rooms, super friendly staff who'll make sure you have a great stay. Great breakfast too. Highly recommended.

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Helpful?
Thank Eliani_Australia
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks so much for your positive feedback, it’s so nice to hear that your enjoyed your stay at West Plaza Hotel and that the friendly staff made it a great stay. We do hope to see you again in the future. Thanks again. Regards, Julie Wilcock - GM

Reviewed 19 January 2017 via mobile

Nice big clean well thought out room, good sized bathroom, good location, would definitely consider staying again, would have given 5 stars but parking was very very tight, difficult to manoeuvre into and out of, and I have a small car

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Helpful?
Thank Michelle O
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback, it’s so nice to hear that your enjoyed your stay at West Plaza Hotel. We do hope to see you again in the future. Thanks again. Regards, Julie Wilcock - GM

Auckland Region, New Zealand
Reviewed 10 January 2017

Just returned from visiting Wellington with my family, three adult daughters and our elderly parents. We had two rooms which were clean, spacious and very comfortable. We were very happy with the service and the location couldn't be better. Thanks

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Helpful?
Thank Ribs300
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive comments, it’s so good to hear about your experience at West Plaza Hotel. We appreciate your feedback about the hotel location and the rooms. Thanks again. Regards, Julie Wilcock - GM

Auckland, New Zealand
Reviewed 7 January 2017

After staying a very good hotel last year in Wellington we thought we would try another closer Cuba St and Courtney Place as well as the waterfront. West Plaza Hotel was suitable for all. Reception and staff were very friendly and professional and did everything they could to help. Our friends staying with us in a room next door said...

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Helpful?
Thank Colin G
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback, it’s so nice to hear that your enjoyed your stay at West Plaza Hotel and that the friendly reception team could help. We also appreciate your feedback about the amenities and the eager housekeeping staff and will pass these comments onto the Housekeeping team to make improvements. Thanks, again Regards, Julie Wilcock - GM

Reviewed 2 January 2017 via mobile

After less than average motel in Roturua this hotel was a pleasure to stay at for our trip across to the sth island. The room was clean and well prepared for us to stay in for 1 night. Bed was comfortable and hotel so close to the wharf and restaurants which was great to relax for a drink and somthing...

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Helpful?
Thank Les R
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback, it’s so nice to hear that your enjoyed your stay at West Plaza Hotel. We are a value for money mid-range accommodation option situated in the central city and your comments will help others to choose our hotel when next in Wellington. Thanks again. Regards, Julie Wilcock - GM

Sydney, Australia
Reviewed 2 January 2017

West Plaza hotel is located in the Wellington CBD and is minutes walk away from some of Wellingtons best cafe's, restaurants and attractions like Te Papa Museum. The rooms are reasonable and the staff friendly. The only downside is the tiny and very difficult car parking situation. My advice if you do stay here and have a car is to...

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Helpful?
1Thank Nigel A
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback, it’s so nice to hear that your enjoyed your stay at West Plaza Hotel. Thanks also for your comments about the hotel carparking which will be helpful for others. We do hope to see you again when next in Wellington. We appreciate you taking the time to leave your feedback. Regards Julie Wilcock GM

England
Reviewed 19 December 2016 via mobile

This hotel gives excellent value for money. The rooms are functional and hotel very clean. The stand out feature is the staff who helped me out with everything from laundry, the gym and a late check out. The location is unbeatable, central to everything you need. I'm glad I finished my trip to New Zealand here.

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Helpful?
1Thank Naughtybutnicer
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback. It’s so nice to hear that your enjoyed your stay with us. We appreciate you taking the time to leave your comments. Regards Julie Wilcock GM

Apia, Samoa
Reviewed 19 December 2016 via mobile

I Checked in today at around 8pm/9pm and paid for 2 nights and a reserved car park. Left to see some families around the area and came back around 1am to see that our car park spot was taken. Asked the male receptionist and he said he was not informed about a car park spot, so I explained to him...

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Helpful?
Thank Ray T
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks, we appreciate your feedback. I was sorry to hear that your original car park was in use, but understand there were several other spaces available that you did not want to use. This is one of the reasons we do not reserve car parking spots at the hotel. The Night Manager did try to explain this to you but...

Auckland Region, New Zealand
Reviewed 17 December 2016

Our family stayed here for 1 night whist in Wellington for a graduation. Great location, walking distance to shops, Michael Fowler, Te Papa etc. Staff were friendly and helpful. The rooms were average size, bathrooms really need updating, doors got stuck and shower wets the floor affecting the toilet. Even though we booked for 3 people there were only towels...

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Helpful?
Thank Maureen99964
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback about the location of the hotel. I am sorry you only had 2 towels, when we are advised that 3 people are in a room we do always try to make sure that there are enough towels. I will pass your comments onto the front office team so they can look at procedures. Thanks for...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more   less 

Additional Information about West Plaza Hotel

Address: 110 Wakefield St, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $123 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Plaza Hotel 4*
Number of rooms: 102
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Also Known As:
West Plaza Wellington
Hotel Style:
#17 Luxury Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from West Plaza Hotel staff and other travellers.
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Questions? Get answers from West Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would contact West Plaza direct to book”
 of 5 bubbles Rachelann08, 13 Feb 2017 | Read review
“North facing rooms are quieter”
 of 5 bubbles , 29 Jan 2017 | Read review
“No, all seemed bog standard”
 of 5 bubbles AnonymousMalaga, 23 Jan 2017 | Read review
“We were on the 3rd floor and heard no sounds at all.”
 of 5 bubbles coling6, 7 Jan 2017 | Read review
“Room 301 is at the front of the building and has a balcony”
 of 5 bubbles nigela133, 2 Jan 2017 | Read review
5 of 5