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Willis Wellington Hotel

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Willis Wellington Hotel
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317 Reviews from our TripAdvisor Community

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Showing 298: English reviews
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Charlotte, North Carolina
Reviewed 2 days ago NEW

Not a particularly nice place. Great Staff, laundry machines available, excellent location near Cuba St. Otherwise, skip it. Noisy, noisy, noisy....Rough bed, no microwave, doors you could the hallways through door frames, bad shower, no water pressure. My worst of 6 in New Zealand. Keep looking.

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Helpful?
Thank Isla-dude
Tauranga, New Zealand
Reviewed 5 days ago NEW

Expensive for a basic, run down, dirty room. No A/C. This place is crap, don't stay here. Sure the staff are nice but the rooms are not, bathroom cracked dirty and the rooms are incrediably noisy. Desk broken etc.

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Helpful?
Thank Foodlover5559
CPG-Hotels, General Manager at Willis Wellington Hotel, responded to this review

Dear Foodlover5559 Thank you for your time and review. We are sorry to read that your stay was not matching your expectations. It would be great to have feedbacks at the earliest so that we can organise a room move and / or fix any issue encountered. We will investigate further to identify which desk and which room needs attention....

Dhaka City, Bangladesh
Reviewed 6 days ago NEWvia mobile

Location was excellent for me personally, as the Basin Reseve was a 10-min walk from hotel. Not much fuss. Room had everything that you usually see in a hotel room in New Zealand. The iron and the ironing board was quite helpful. Comfortable sleep.

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Helpful?
Thank BanglaTraveler F
CPG-Hotels, General Manager at Willis Wellington Hotel, responded to this review

Dear BanglaTraveler F Thank you so much for your great review and for giving the hotel a 4 out of 5. We very much appreciate your help in promoting our hotel and lifting our reputation. Your comments are rewarding and encouraging and will help us to keep improving our services and offer. Warm regards Nicolas Caffardo

Auckland Region, New Zealand
Reviewed 1 week ago via mobile

We stayed at Willis Wellington for 3 nights recently. I should say that I got fooled with the photos when I booked this hotel. Here are the + and - about our stay: Positive: staff were friendly Negative: we didn't feel very safe in this building maybe because we could see that it hasn't been maintained properly and it is...

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Helpful?
Thank Farzad P
CPG-Hotels, FO at Willis Wellington Hotel, responded to this review

Dear Farzad P Thank you for your time and review. We value your feedbacks and are sorry to read that your stay was not as enjoyable as it should have been. Unfortunately Wellington is one of the windiest city in the world and we regret that you stayed over a night which seems to have been very windy. We constantly...

Romans-sur-Isere, France
Reviewed 3 weeks ago via mobile

Excellent stay thanks to very professional and friendly staff. We arrived earlier than checkin time and were able to store luggage for free. The front desk team gave us a lot of advise about what to do in Wellington - recommend to do a beer tasting at Garage Project next door. Room was spacious and very clean with all amenities...

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Helpful?
Thank MNM26100
CPG-Hotels, General Manager at Willis Wellington Hotel, responded to this review

Dear MNM26100 Thank you for your great review and great score given to Willis Wellington Hotel. We all work hard to deliver a great service and improve our lovely hotel. Such comments are both rewarding and encouraging for all of us. We sincerely hope to see you again. Please do not hesitate to contact us in order to prepare your...

Auckland Region, New Zealand
Reviewed 3 weeks ago via mobile

Perfectly adequate. We checked in Thomas and the other lively Indian gent at the counter were so polite and helpful, we had a car park booked but it's a tight squeeze to park due to lack of adequate turning room, our car is long and thus was impossible to manoeuvre without damaging the mag wheels on the pavement... the staff...

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Helpful?
Thank Monique-of-Auckland
CPG-Hotels, General Manager at Willis Wellington Hotel, responded to this review

Dear Monique-of-Auckland Thank you for your great comment and review. We are glad that we managed to meet your expectations and very happy to read that you would stay again with us. We very much look forward to it! Kind regards Nicolas Caffardo

Manawatu-Wanganui Region, New Zealand
Reviewed 3 weeks ago

We traveled to go to a concert. Just stayed the one night and staff were very helpful at getting us a taxi. Our room overlooked Willis street which is quite busy and we weren't bothered due to the sound proofing on the windows. This should be used in more hotels as have paid more in other locations and not had...

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Helpful?
Thank ScottKaren2016
CPG-Hotels, General Manager at Willis Wellington Hotel, responded to this review

Dear ScottKaren2016 Many thanks for your great review and for highlighting the double glazing of the rooms facing Willis Street. We are very glad that you enjoyed your stay with us and we are very thankful for the 5 stars feedback. We sincerely hope to see you again soon! Warn regards Nicolas Caffardo

Singapore, Singapore
Reviewed 3 weeks ago via mobile

We stayed here in Jan 16, I thought the hotels looks much older than the pictures, reception definitely needs a big refreshment done. You can see how old and worn out the waiting chairs look like, I would actually not sit on them - they looked unwashed for years... On a plus side, the price was below 150$, room was...

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Helpful?
Thank jokejulia
CPG-Hotels, General Manager at Willis Wellington Hotel, responded to this review

Dear jokejulia Thank you for your time and feedbacks. We value your comments which will help us maintaining our efforts to start some refurbishment soon. We appreciate that you highlight the value for money, hotel location and our spacious rooms. We hope to see you again at Willis Wellington Hotel. Sincerely Nicolas

Reviewed 3 weeks ago

Great Hotel, great location, close to everything (Cuba St, Airport, etc.). Very professional and friendly staff. Great breakfast offer and Bar on site. Free Wi-Fi. Parking available but better to pre-book (only $15). Will stay again.

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Helpful?
Thank LucyM2012
CPG-Hotels, General Manager at Willis Wellington Hotel, responded to this review

Dear LucyM2012 Thank you for your great review and for giving us a 5 stars comment. This rewards all the team's efforts and hardwork. We very much look forward to welcoming you again in Wellington. Kind regards Nicolas Caffardo

Reviewed 4 weeks ago

This is definitely a 3* hotel, just like a standard hotel room, tea and coffee available in the room but it was very basic and not much of a taste. The location is great, food venue/restaurant are everywhere, but if you have a car then expect to pay for the car park. The hotel has limited car park available so...

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Helpful?
Thank DavidNBA
CPG-Hotels, General Manager at Willis Wellington Hotel, responded to this review

Dear DavidNBA Thank you for your time and review. We regret that you would not consider staying again with us. We review our rates several times every day to ensure our Hotel offer is online with the Wellington Market. Hotels in WLG usually charge for car parking around $30.00 per day. We try our best to offer a great value...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in the heart of the Cuba Quarter of Wellington, Willis Wellington Hotel is a short walk to local attractions, dining and shopping. Offering 90 well-appointed rooms with amenities and facilities suited for both business and leisure guests. ... more   less 

Additional Information about Willis Wellington Hotel

Address: 355 Willis St, Te Aro, Wellington 6011, New Zealand (Formerly Leisure Inn Wellington)
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $92 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Willis Wellington Hotel 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Mercure Wellington Willis Street Hotel Wellington
Accor Wellington Willis Street
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Questions & Answers

Here's what travellers have asked, with answers from Willis Wellington Hotel staff and other travellers.
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Questions? Get answers from Willis Wellington Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Somewhere else”
 of 5 bubbles Isla-dude, 24 Feb 2017 | Read review
“Don't stay - several hundred dollars for a single tiny room!”
 of 5 bubbles Foodlover5559, 21 Feb 2017 | Read review
“Higher the better”
 of 5 bubbles ScottKaren2016, 2 Feb 2017 | Read review
“fold up tissue paper and ram it into the window frame to stop them rattling all night!”
 of 5 bubbles GregMNZ, 18 Oct 2016 | Read review
“Try request a high floor due to the traffic”
 of 5 bubbles wer123, 17 Oct 2016 | Read review
5 of 5