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2017-12-03 2017-12-04
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    Trinity Hotel

    166 Willis Street, Wellington 6001, New Zealand
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    2017-12-03 2017-12-04
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    Traveller (74)
    Room & Suite (35)
    Dining (7)
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    • Excellent13%
    • Very good37%
    • Average33%
    • Poor12%
    • Terrible5%
    Travellers talk about
    “willis street” (18 reviews)
    “wall heater” (7 reviews)
    “cuba street” (24 reviews)
    Free Wifi
    Non-Smoking Hotel
    Room Service
    Multilingual Staff
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    3.5 Star Hotel
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    Dec 3Dec 4
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (534)
    Traveller rating
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    Time of year

    1 - 5 of 512 reviews

    Reviewed 2 days ago

    The room had not been vacuumed nor had the bathroom been properly cleaned. The lid of the toilet had dust on it because it had not been cleaned in so long. The bed mattress had seen better days. There was no air conditioning and only...More

    Thank Anne V
    Reviewed 2 days ago

    This hotel is located very near to shopping arcade; cuba street. And also closed to the bus stop from airport. Staff is ok and helpful. The room was old with old furniture, it would be better if they replace to a new one. The king...More

    Thank rahmadimd
    Response from Andrew B, General Manager at Trinity HotelResponded yesterday

    Dear rahmadimd, Thank you for taking the time to place your feedback on your recent stay with us. I am delighted you found the Hotel well located and our staff were friendly. Our Hotel is 3 star and yes, our King beds split which is...More

    Reviewed 6 days ago

    An average hotel in good location. Friendly staff. Rooms need refreshing and new beds. Double/King size bed doesn't consist of two single beds put together as far as I'm concerned. One mattress was collapsed and much lower than the other one making it very uncomfortable...More

    Thank Adrian L
    Response from Andrew B, General Manager at Trinity HotelResponded 5 days ago

    Dear Adrian L, Thank you for your feedback posted online. I am disappointed to hear that the bed you slept in was not comfortable. Did you advise reception that this was the case so we could do something about this for you? Our king size...More

    Reviewed 2 weeks ago

    A good basic hotel. Rooms are not large but comfortable enough. Housekeeping good. It's worth trying to avoid a room on either Willis st or Dixon St frontage - both streets can be noisy. No air conditioning and leaving the window open at night lets...More

    Thank nzbear
    Response from Andrew B, General Manager at Trinity HotelResponded 2 weeks ago

    Dear nzbear, Thank you for taking the time to post your feedback. I am delighted the housekeeping team was to your standard along with our reception team. Our rooms are all the same size and this is clearly documented on all websites that we adve...More

    Reviewed 3 weeks ago via mobile

    Please do not delete my review. I am attaching the booking confirmation to prove that I did stay at your hotel. You responded that I have reviewed on the wrong hotel to delete my comment! We checked into room 310 on the 22nd of October....More

    1  Thank Ve rene L
    Response from Andrew B, General Manager at Trinity HotelResponded 2 weeks ago

    Dear Ve rene L, Thank you for your feedback. Are you positive you have the correct Hotel? Please email me direct on gmtrinityhotel@trinitygroup.co.nz so I can contact you to discuss your allegation. We take any accusation of bed bugs extremely seriously. Did you raise this...More

    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Dry Cleaning
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$72 - US$115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotwire, Travelocity, Cancelon, Orbitz, HotelQuickly and TripOnline SA so you can book your Trinity Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Greater Wellington >
    • Wellington
    • Also Known As
    • Trinity Hotel Wellington
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    Traveller (74)
    Room & Suite (35)
    Dining (7)
    Hotel & Grounds (45)
    Bathroom (7)
    Business Centre & Event Rooms (3)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    5 December 2016|
    AnswerShow all 6 answers
    Response from KimMcF | Reviewed this property |
    I'm not sure what the name of the stop was sorry. I had the name of the street of hotel and I asked the bus driver when I got on the bus which stop to get off at. When we got off we pretty much turned left and walked about... More
    25 June 2016|
    Response from SoloRider86 | Reviewed this property |
    My apologies for the delayed answer. There is very limited car parking at the hotel, and this must be booked before arrival. It is also quiet tight and a big car could be a hand-full. There is a commercial car park across... More
    Jaye N
    11 September 2015|
    AnswerShow all 8 answers
    Response from tham2015 | Reviewed this property |
    No, but the hotel front desk staff was very helpful to help us book a cab for the early morning flight. Cab will be cheaper if there are a few of you as the Airport Flyer charges per head but you can book the cab at a fixed... More
    Room Tips
    "Avoid rooms which have windows on the main roads. Hotel is on a corner."
    Read review
    "Rooms that are not directly above the bar downstairs as it tends to be a bit noisy into the wee hours..."
    Read review
    "Take ear plugs or ask for a room away from the constant Willis Street noise"
    Read review
    "Rooms not facing the main street are quieter"
    Read review
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