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The Redwood

07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Redwood
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44 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Porirua, Wellington, New Zealand
Reviewed 21 August 2014

Was disappointed with our stay here. Very cold on arrival with only a small fan heater to heat the unit with. Dining room was also inadequate, very cold and dark at breakfast time. WiFi only worked on one day out of three despite assurances that it was all set up. The unit was shabby although clean. Light bulbs were not...

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4Thank Rachel-Mary P
SequoiaTheRedwood, Owner at The Redwood, responded to this review

I am so sorry that your stay was so disappointing. The Redwood is now under new ownership and management. We hope you come back and give The Redwood another chance now.

Robertson, Australia
Reviewed 4 July 2014

Service and facilities in this hotel are abysmal. I stayed 4 days in June 2014. There is no heating in the hotel common areas, corridors and in the room there is only a small electric heater. It is freezing Payment was required for the full stay on checking in. Breakfast facilities are totally inadequate Any question relating to the facilities...

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5Thank Richard L
SequoiaTheRedwood, Owner at The Redwood, responded to this review

Just want to let you know that The Redwood is now under new ownership and management. All rooms have been refurbished and we our team are friendly!

Glenorchy
Reviewed 12 June 2014

Our family had got together for a reunion and our Mothers 80th birthday. This place was her choice so we all "bit the Bullet" and stayed. If it wasn't for her we all would have left!!!! On arrival I was yelled at by a woman demanding a DEPOSIT. I found out later that she was the Manager/Owner!!! When I said...

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15Thank High-Country-Horses
SequoiaTheRedwood, Owner at The Redwood, responded to this review

Just want to let you know that The Redwood is now under new ownership and management. All rooms have been refurbished and we our team are friendly! We hope you will stay at The Redwood again sometime.

Reviewed 8 June 2014

I got stuck here for three weeks with work. In one word, hell-ish. Staff are rude. Room was cold, decor from the early 70's. Single bed with ancient beside clock. No cooking facilities in the rooms, other workmates said when they stayed there, they didn't even have fridges until our employer threatened to pull us out unless we had fridges....

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8Thank DaveBevin
SequoiaTheRedwood, Owner at The Redwood, responded to this review

Just want to let you know that The Redwood is now under new ownership and management. All rooms have been refurbished and we our team are friendly! We hope you will stay at The Redwood again sometime.

Nelson, New Zealand
Reviewed 8 June 2014

I recently stayed here with a bunch of family that all travelled to Christchurch for my nana's 80th. We had 5 rooms and booked a dinner in their restaurant for 22 people, as this is where nana wanted to go... The manager/owner was truly awful! We all dealt with her at different times when checking in, it was hard work...

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8Thank Lauren33333
SequoiaTheRedwood, Owner at The Redwood, responded to this review

Just want to let you know that The Redwood is now under new ownership and management. All rooms have been refurbished and our team iw friendly! We hope you will stay at The Redwood again sometime.

Perth, Australia
Reviewed 23 April 2014

The redwood has been given a bad wrap ! I recently stayed here (yes I did read these reviews before going). I stayed 3 nights, had a very clean room, plenty of warm blankets, a lovely meal in the restaurant ( staff in restaurant were so nice ) and the lady at reception was very helpful. This IS NOT a...

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1Thank Dianne G
Sydney, Australia
Reviewed 10 April 2014

Room was freezing with no extra blankets and when requested never arrived. Staff were unfriendly, absolutely arrogant and the owner has lost his marbles, a complete maniac. There was drunken idiots roaming around from the public bar all the time with pillocks in the car parks. Food in the restaurant was tolerable but suspect. The unit was dated and left...

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6Thank Peter N
SequoiaTheRedwood, Owner at The Redwood, responded to this review

Just want to let you know that The Redwood is now under new ownership and management. All rooms have been refurbished and our team is friendly! We hope you will stay at The Redwood again sometime.

Nelson, New Zealand
Reviewed 6 February 2014

Having just cycled Alps to the Ocean bike trail, we had two couples and four bikes and had pre booked two units. On asking the receptionist about bike storage I was told it would be fine to put them in our rooms. While doing this a man yelled out from 30 M away that there was no way we could...

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9Thank franciewafer2014
SequoiaTheRedwood, Owner at The Redwood, responded to this review

Just want to let you know that The Redwood is now under new ownership and management. All rooms have been refurbished and our team is friendly! We hope you will stay at The Redwood again sometime.

Dunedin
Reviewed 28 January 2014

After planning a weekend away (2x couples) we decided Christchurch would be nice for a change. Decided to ring up and book accomodation with Redwood Hotel (before reading reviews) that was fine booked 2 rooms. When we got there we were informed that our rooms were not even beside each other, i thought if we booked together we would at...

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12Thank luved2bitz
SequoiaTheRedwood, Owner at The Redwood, responded to this review

Just want to let you know that The Redwood is now under new ownership and management. All rooms have been refurbished and our team is friendly! We hope you will stay at The Redwood again sometime.

Pomona, Australia
Reviewed 12 November 2013

we were absolutely disgusted with everything about the place' the staff at reception were rude and didn't want to know us. We booked and paid for four nights. that was our first mistake. After the first night we were so appalled at the condition of the room that we decided to move out. When we asked for a refund the...

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6Thank regornaj

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Great value basic, clean, comfortable accommodation. Recently refurbished. New beds. Buffet restaurant on site, with buffet breakfast, lunch and dinner available. Also, the public bar. Wireless internet. Self catering available in small kitchen. Self serve laundry available. Lots of car parking and parking for larger vehicles. Close to airport, beach, Burwood Hospital, golf courses, The Groynes. Bus at gate. Friendly staff with staff available 24/7. Conference/event/function facility available - we will take care of all your individual needs. Good AV equipment. ... more   less 

Additional Information about The Redwood

Address: 340 Main North Road, Christchurch, New Zealand (Formerly Redwood Hotel)
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: $92 - $113 (Based on Average Rates for a Standard Room)
Number of rooms: 27
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Questions & Answers

Questions? Get answers from The Redwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay in one of the newly refurbished rooms”
Corny264, 3 Jun 2015 | Read review
“Pay an extra $10.00 and stay elsewhere”
mitchormark, 21 Oct 2014 | Read review
“All rooms are ice boxes. The rooms on the southern side are even colder”
richardlA7929NN, 4 Jul 2014 | Read review
“Keep driving, keep driving........”
DaveBevin, 8 Jun 2014 | Read review
“I stayed in room 58, it was very nice. It took me a few minutes to find the coffee making facilities, there is a door on the wall next to bathroom, it looks like a meter cupboard, I had a peep in there and lo and behold, I found the sink, jug, coffee etc. I charged my iPad etc in there at night also”
DianneG866, 23 Apr 2014 | Read review
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