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Chateau on the Park - Christchurch, a DoubleTree by Hilton

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815 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau on the Park - Christchurch, a DoubleTree by Hilton
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Showing 743: English reviews
surrey
Reviewed 3 weeks ago

This hotel and its grounds are beautiful - rose garden, pool, and even a tiny vineyard! After an initial problem over our room facilities, (we had booked one with a bath/shower combination and were allotted one with shower only), Maybeline helpfully upgraded us to a super top floor room with great shower and separate bath. One quibble was the lack...

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Helpful?
1Thank gertrudesurrey
Bristol, United Kingdom
Reviewed 3 weeks ago

Stayed in this hotel to visit Christchurch and the surrounding area. Superb Park (Hagley) and town within walking distance. Very central. Easy parking. Very attentive and professional staff. Internet not great and needs reviewing for a hotel of this quality, but all other aspects were fabulous

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Adrian K
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear Adrian K, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you thoroughly enjoyed your stay with us and we shall look forward to welcoming you back again in 2017. Wifi improvements are being reviewed and will updated soon. I look forward to your next visit with us. Regards David Wai

Reviewed 3 weeks ago

Our stay at this hotel can be summed up in three letters: meh. It was clean, which is a big plus, but expected of a Hilton. The bed was also extremely comfortable. That’s the end of my pros. We were in one of the “Hilton Honors” rooms, but it was very basic. The bottom sheet was not tucked in when...

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Helpful?
Thank criswithcurls
Auckland Region, New Zealand
Reviewed 3 weeks ago

This is the second time we have stayed at this hotel this year, previously it was not part of the Hilton brand, but was getting room upgrades as we stayed. So liked the new work. Now it is rebranded and more things have been updated. Lovely hotel, with special memories for myself and husband. Beautiful gardens, which you should see...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Diane E
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear Diane E, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. It is wonderful to welcome you back to the hotel and I am very pleased to read that you thoroughly enjoyed your stay with us. We receive many positive comments about our rooms refurbishment and the fresh new look. I do...

Melbourne, Australia
Reviewed 3 weeks ago

Stayed here two nights before flying out back to Oz. Typical Hilton Double Tree standard for everything. Could not fault the place. Reception service great. Room clean, modern, functional, etc. Hotel location walking close to pubs', restaurants, shops etc. We dined at local pubs both nights. Have breakfast at the Hilton both mornings - great! 10-15mins walk through the botanical...

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Helpful?
1Thank Parkdale-Beach
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Thank you Parkdale-Beach, for sharing a review of Chateau on the Park Christchurch a DoubleTree by Hilton on TripAdvisor following your recent stay. I am delighted to read your feedback and glad you enjoyed your time with us. It was our pleasure to ensure that you had a great time whilst in Christchurch and we hope to see you back...

Wanaka, New Zealand
Reviewed 3 weeks ago

As regular visitors to the Chateau on Park. We are continually delighted with the high standard of service given to us and the location. Will continue to return. Special thanks to Jade and front of house management.

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Helpful?
1Thank 266sandra
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear 266sandra, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. It is wonderful to welcome you back to the hotel and I am very pleased to read that you thoroughly enjoyed your stay with us. It is always wonderful receiving feedback about a team member that has gone above and beyond in...

Christchurch, New Zealand
Reviewed 3 weeks ago

we were surprised to see the food had been laid out for the early sitting and as we had second sitting it was a poor presentation to see empty and near empty food plates on the smorgasbord tables. the food was cool or cold. The entree selection was poor. We had to remove our own plates and utensils before obtaining...

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Helpful?
Thank Fiona T
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear Fiona T, Thank you for taking the time to post on TripAdvisor. It is disappointing to read your review of Christmas lunch. Christmas Day is extremely popular at the Chateau on the Park Christchurch and we sold out our 380 seats in September from previous guests wishing to return to us. It looks like our service at your table...

new delhi
Reviewed 4 weeks ago via mobile

Visited this hotel, recently taken over by the Hilton group as part of our New Zealand tour. It's a quaint building which looks deceptively small on the outside. Well manicured lawns, flowers add on to the charm. Rooms adequately sized, bathroom ok. Sleep quality was very good. Staff is friendly and eager to help. Keep in mind that check in...

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Helpful?
1Thank drrganesh
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear drrganesh, Thank you very much for sharing your complimentary review on TripAdvisor detailing your experience at Chateau on the Park Christchurch a DoubleTree by Hilton. I am delighted to read your feedback regarding your stay with us and concur that the hotel has a special charm, allowing guests to relax in the tranquility of our award winning gardens, from...

Brisbane, Australia
Reviewed 4 weeks ago via mobile

Stayed 3 nights. Lovely hotel, fantastic gardens next to the restaurant. Rooms are on the smaller side but well appointed. Outside of the CBD next to the park. Ideal if you have a car or don't mind a quick taxi or über. I would stay there again.

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Helpful?
1Thank PhysioAus
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear PhysioAus, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. I'm delighted to read that you thoroughly enjoyed your stay with us, in particular our award winning gardens. Our head gardener Keith is very proud of our grounds and is always happy to have a chat or answer questions you might have...

Wellington, New Zealand
Reviewed 4 weeks ago

Forget about using the free Wifi, it doesn't work very well. Overall this is an excellent place to stay. Staff are awesome and rooms are very nice. This place has improved immensely from a few years ago.

Review collected in partnership with DoubleTree by Hilton
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1Thank Aschwin G
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear Aschwin G, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you thoroughly enjoyed your stay with us and we shall look forward to welcoming you back again in 2017. Wifi improvements are being reviewed and will updated soon. I look forward to your next visit with us. Regards David Wain

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Chateau on the Park - Christchurch, a DoubleTree by Hilton hotel is designed to provide a tranquil, resort-like stay. The 5-acre property - boasting a moat, a vineyard and a beautiful rose garden - makes our Christchurch, New Zealand hotel feel secluded, but it is only 2.9km from the city. From this hotel, you'll be able to walk to Christchurch Botanic Gardens, Hagley Golf Club and the western business district. Riccarton Westfield and the University of Canterbury also are nearby. ... more   less 

Additional Information about Chateau on the Park - Christchurch, a DoubleTree by Hilton

Address: 189 Deans Avenue, Christchurch 8440, New Zealand (Formerly Chateau on the Park Hotel)
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: $155 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau on the Park - Christchurch, a DoubleTree by Hilton 3.5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Hotel Chateau On The Park
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Questions & Answers

Here's what travellers have asked, with answers from Chateau on the Park - Christchurch, a DoubleTree by Hilton staff and other travellers.
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Questions? Get answers from Chateau on the Park - Christchurch, a DoubleTree by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Test the internet access before you commit to the room”
 of 5 bubbles 2014Travel_Junkie, 12 Jan 2017 | Read review
“Rooms looking into the court-yards are quieter.”
 of 5 bubbles Malimover, 6 Jan 2017 | Read review
“All rooms good!”
 of 5 bubbles Parkdale-Beach, 26 Dec 2016 | Read review
“Rose garden wing provides a beautiful outlook .”
 of 5 bubbles 266sandra, 25 Dec 2016 | Read review
“We had room 253. Only 1 large bed but ok. Good shower”
 of 5 bubbles 274MikeM274, 21 Dec 2016 | Read review
5 of 5
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