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Heritage Christchurch

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537 Reviews from our TripAdvisor Community

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Showing 515: English reviews
London, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago via mobile

We arrived here after flying from the UK so we're looking for a quiet, relaxed and comfortable hotel. The Heritage was all of these. A friendly welcome and great room. The hotel is in the middle of the redevelopment area in the centre of town. Just a short walk to almost everywhere. The tram station is near by as were... More 

Helpful?
Thank CarlosRider
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear CarlosRider, Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. It is pleasing to read positive feedback about the hotel and know that you experienced a friendly welcome and enjoyed our location. We do find that the apartment style Suites, with the bedroom in the mezzanine level, are very popular for... More 

Melbourne, Australia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

Stayed for one night before returning home to Australia, the staff were very pleasant. The hotel is a lovely old government building that is very stylish. Breakfast was okay. Good location for walking around the city. It will be great one the facade has been restored to its former glory.

Helpful?
Thank Teri B
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Teri B, Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. It is pleasing to read positive feedback about the hotels location and pleasant staff. The stunning century-old palazzo style building is the work of noted architect Joseph Clarkson Maddison (1850-1923) and is considered to be of ‘monumental significance’ to the... More 

1 review
Reviewed 4 weeks ago

Spent two days at this hotel. Charming and well thought out apartment with everything you would need. Service at the front desk was impeccable and staff kind and friendly. Sorry we're not staying longer!

Helpful?
Thank Mjjmd
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Mjjmd, Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. It is pleasing to read positive feedback about your suite as well as our friendly and helpful staff. We do find that the apartment style Suites, with the bedroom in the mezzanine level, are very popular for its large and unusual... More 

Lisarow
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

This hotel is wonderful. The room was spacious, with every convenience. The restaurant catered to all needs and the food served was fresh, exciting and nutritious. We loved this hotel and would definitely go back there.

Helpful?
Thank Alfred G
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Alfred G, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. I was pleased to read that you enjoyed your stay and found our suites spacious and well appointed. Thank you also for your kind comments relating to your dining experience, I will be sure to pass on this feedback to our... More 

1 review
Reviewed 4 weeks ago

Hotel in good location which is close to restaurants , very friendly staff to meet us in the entrance , excellent services and advice from Neil in the front desk . We have a duplex room which has kitchen included in the 1st floor , room is very spacious and clean overall . Bathroom with a good jacuzzi which is... More 

Helpful?
Thank brian y
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear brian y, Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. It is pleasing to read positive feedback about our location as well as our friendly and helpful staff. We do find that the apartment style Suites, with the bedroom in the mezzanine level, are very popular for its large and... More 

Merrick, New York
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago

Our suite was a lovely, spacious apartment. Besides a kitchen, there was small washer and a dryer, which was very convenient. We were efficiently and warmly checked in by Neil at the front desk. We asked him to call and confirm a tour we had booked before we left for our vacation, and then we went out exploring. The company... More 

Helpful?
Thank phyliss g
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear phyliss g, Thank you for taking the time to submit feedback on TripAdvisor. It is always satisfying to read such kind and positive comments about our hotel and staff. I will be certain to pass on your feedback to Neil, who I am sure will be very glad to receive it. It is always reassuring to know our staff... More 

Chicago, Illinois
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago

We spent 2 nights at the Heritage Christchurch hotel and it was a lovely stay. The large hotel is located in an old government building just off the Cathedral Square overlooking what is left of the Cathedral. We had a one bedroom suite which was a split level room with a sitting area, kitchen, upstairs bathroom, bedroom and in-suite laundry.... More 

Helpful?
1 Thank Elizabeth S
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Elizabeth S, Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. It is pleasing to read positive feedback about the hotel and your stay. We do find that the apartment style Suites, with the bedroom in the mezzanine level, are very popular for its large and unusual size. However I do... More 

Singapore, Singapore
Level Contributor
90 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 4 weeks ago

Beautiful hotel, very comfortable suites and bed (best sleep I had in NZ!), well equipped kitchen, central location, valet parking ($15-20 p/night). Only wished we stayed more than one night! Didn't get to use the leisure facilities but they looked lovely.

Helpful?
Thank Little_Miss_Aero_Eng
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Little_Miss_Aero_Eng, Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. It is pleasing to read positive feedback about the hotel, location and all the facilities that we offer. Once again we thank you for your feedback and look forward to welcoming you back next time you visit Christchurch. Kindest Regards Astrid... More 

Lake Macquarie, Australia
Level Contributor
74 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 weeks ago

Visited Christchurch in 2009 and was saddened to see Christchurch in 2016. Still a lot of work to do. The hotel is in an old 103 year old government building. The building at the front is undergoing repairs so is a little hard to find visually. The room we were in was a 1 bedroom suite (46). It is a... More 

Helpful?
1 Thank thewolf20
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear thewolf20, Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. It is pleasing to read your positive feedback about the hotel and that you found your room light and airy. As you are aware the area was devastated during the earthquake five years ago but is making headway in the rebuild.... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016 via mobile

Lovely hotel . Only ever saw two staff at any one time . Had a two bedroom suite on split level room. Narrow stair case to upstairs rooms . We were fine but overheard and elderly couple saying they struggled as staff wouldn't help with bags on stairs Restaurant was adequate and bar was bustling on a Friday night. You... More 

Helpful?
Thank Reed S
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear ReedS, Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. I was sorry to read that you believed our staff would not help with baggage, I can assure you this not the case and our team our always ready assist when required. We do however appreciate receiving suggestions from guests about... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Christchurch is a long way from the Mediterranean - nevertheless, the opulence of an Italian High Renaissance Palazzo awaits you at the Heritage Christchurch. Designed by Joseph Clark Maddison and opened in 1913, the hotel is listed as a category one building on the Historic Places Trust Register, reflecting its status as a building of national significance. The hotel's grand design is fitting: after all, Christchurch is regarded as the Garden City, and is regarded internationally for its culture and refinement. ... more   less 

Additional Information about Heritage Christchurch

Address: 28 - 30 Cathedral Square, Christchurch 8001, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: $218 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Christchurch 4.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Heritage Christchurch Hotel Christchurch
Christchurch Heritage Hotel
Hotel Style:
#1 Spa Hotel in Christchurch
#6 Business Hotel in Christchurch
#7 Family Hotel in Christchurch
#10 Luxury Hotel in Christchurch
#18 Romantic Hotel in Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Christchurch staff and other travellers.
9 questions
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Questions? Get answers from Heritage Christchurch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two story hotel with excellent rooms.”
 of 5 bubbles laterstarter, 16 Nov 2016 | Read review
“Ask for a room facing the Junction as you may have better views this way.”
 of 5 bubbles Coolwaves70, 15 Nov 2016 | Read review
“Location is good , parking convenience”
 of 5 bubbles , 3 Nov 2016 | Read review
“Room 44 was nice”
 of 5 bubbles illinigrl311, 2 Nov 2016 | Read review
“Due to earthquake renovations expect some rooms to be blocked by scaffolding.”
 of 5 bubbles Little_Miss_Aero_Eng, 1 Nov 2016 | Read review
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